They take care of our special family members. Staff is friendly and dog loving people

I took my French Bulldogs in for a routine bath. When I arrived home and was carrying them from the car, I noticed that one of my dogs had a completely missing nail on his right paw. The toe was severely swollen, red, and bleeding. I was not informed that any injury had occurred while he was in their care. When I contacted the groomer, I was told it was "probably" due to my dog scratching at the kennel. I found this explanation difficult to accept, as my dogs sleep in kennels at home every night without issue. The injury also appeared far more severe than what would be expected from simple scratching or a nail coming off on its own. My main concern was the lack of communication and accountability. If my dog was injured while in their care, I expected to be notified immediately and treated with honesty and concern, rather than given a speculative explanation that appeared to place blame on my dog. Additionally, the injury was minimized when I spoke with the groomer, who suggested a veterinarian would "probably just prescribe antibiotics," which did not reflect the seriousness of what I was seeing. As a pet owner, it was distressing to find my dog in pain with a significant injury, and I expected a higher level of professionalism and compassion. I entrusted them with my dog for a routine bath, and he returned injured and in pain. Due to the injury, lack of transparency, and overall handling of the situation, I cannot recommend this business. read more

Mende's Groom Room - Missing nail from my Frenchies paw - Pet Groomers Near Me - El Centro, California

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Super easy to get an appointment and they always leave my doggo nice and clean! Plus the little bandana each visit is so cute read more

Mende's Groom Room - A clean pupper - Pet Groomers Near Me - El Centro, California

Love this place. My furry baby always looks good. I just drop her off and Mendes groomer takes care of her without any instructions from me.

We started taking our Huskies here. The prices are affordable and the staff is very friendly! Will be a regular! read more

Mende's Groom Room - Post groom glow - Pet Groomers Near Me - El Centro, California

Simply the best in the valley. A great environment for pets, competitive prices and a skilled and professional staff. read more

Mende's Groom Room - Pet Groomers Near Me - El Centro, California

Our chocolate lab Kobe loves this place. The staff is very friendly and very flexible with appointments. Definitely recommend this place!

It's the second time bringing my three Maltipoo's and Shih Tzu to get groomed. It had been 8 months since their last grooming. My dogs live on a farm and are outside a lot. They hang out with goats, pigs and roam everywhere. Therefore, they were super matted and looked like homeless dogs. Mende's Groom Room did a good job basically shaving their fur off. My girl dogs didn't get bows in their hair like last time. Just seems like everything was rushed. My biggest complaint was having to wait 5 1/2 hours in El Centro because I'm from San Diego. The rep told me it would be about 4 hours but it was 5 1/2 hours. My dogs had appointments at 1pm but weren't groomed until 5:30-6pm. We watched them being groomed from outside while in our car. We were so tired of waiting and one groomer looked kind of irritated. This shop has a lot of business because there were a lot of dogs to be groomed. They shouldn't over-book though because they can potentially lose customers. I don't think I'll be taking my dogs there again because they take too long to groom, especially if you have an appointment. I mean, waiting a couple of hours is okay, but 5-6 hours? Heck no! So unfortunately, I'm taking my fur babies somewhere else next time. read more

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Visit #3... Looks like Yogi and Mende's crew are getting better acquainted. Like always, Yogi looks and smells great! We WILL be back! Thanks, ladies! read more

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Great customer service from the humans and all the fur babies are always so well behaved. Our Coco is a rescue and can get very nervous but the staff is always kind and patient with her! 5 stars!!! read more

Excellent service and reputation. Well deserved five stars. The ladies are kind, knowledgeable, and friendly. I took my Yorkie (just started fostering her), and they treated her like royalty. Doggie looked great and was happy when she got her grooming. Use this place with confidence--they do a good job and take care of your dog. read more

Mende's Groom Room - Pet Groomers Near Me - El Centro, California

Bruno had such a great experience. He came back smelling so good He was able to get in as a walk in and I am extremely happy with the service. read more

Lola got her nails trimmed today. We were in and out in minutes. They lived on Lola and made her feel very safe. She's normally a fighter when I do her nails. She was a sweetheart at Mendes. They have the touch. read more

Excellent amd fast service. My German Sheppard cam be very hyper and they have always done a great job and prices are reasonable

I have been taking my dog Walter to Mende's for sometime and She and her staff are so nice and this place is really dog friendly and they do a great job of pet grooming. I highly recommend this place to take your pet. read more

I've had at least one dog, sometimes up to four, my entire life so know that I am a grooming expert. We are now full time RV travelers so we expErie CS the good and the bad groomers. Mende's is the best EVER. Had our Shih Tzu's done twice and they were perfect. Price is more than reasonable. read more

We took both our kids in for a grooming and we LOVED the outcome. She exceeded our expectations and we will definitely be coming back. read more

Mende's Groom Room - Willow & William - Pet Groomers Near Me - El Centro, California

We had been going to Mendes Groom Room for a good while and ended up moving out of state. Ramon, who had been grooming our dog for years before Mendes Groom Room and is the reason we left Petco, called after a few months to check to make sure Einstein was ok. This was such a kind gesture and he was relieved to find out Einstein was doing well and I would recommend him to anyone who needs a groomer. He truly cares about the animals like they are his own. A company is only as good as the employees who work there and I would say that this place is top notch. read more

Such a nice shop! Staff is very friendly, our dogs look fantastic, and their services were reasonably priced. Might have been the cleanest groomer's shop we've ever been in! We're grateful they fit us in on short notice. read more

My dog loved being groomed here. The owner Mende is awesome and great with animals! The prices are way better than I'm used to and the service was wonderful. read more

Mende's Groom Room - BJ the dapper lab - Pet Groomers Near Me - El Centro, California

Took our rescued King Charles Cavalier in for grooming and she was treated like royalty. Very friendly, polite and professional.

I took my Siberian Husky Koa to Mende's Groom Room after a co-worker recommended them. I must say that they exceeded my expectations. I will be taking Koa back and her brother Sammy too in the near future. read more

Great place for dog grooming! Such a clean shop. They are good with my dog and me! Very pleasant, prompt, friendly, and Erin looks beautiful. Very reasonable price. We encourage anyone to take their pet there. read more