Just fantastic! I reached out to inquire about services on yelp and Josh was very responsive and…read moreanswered all my questions. Scheduling was quick and easy! I had two cleaners and they did an amazing job! I will definitely schedule with them again for future deep cleans.

Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

I am so happy with my service!!…read more On-Time! The crew of 3 showed up exactly when they were supposed to. Detailed and job well done! I didn't need to give them instruction. They went right to work. They cleaned every surface- really spotless. I have a lot of area to clean and they got to all of it. Work was done quickly and on budget. I am fully satisfied with the work that was done and highly recommend them. 5 stars!

Cleaned a unit for me during a tenant turnover - great job! I will be using Esmeraldas for my…read morefuture turnovers as well.

Michelle at Clean Queen housekeeping is highly reliable and very easy to communicate with. She…read morekeeps our home in tip top clean shape. We are very happy with her services.

I wanted to have my father's house cleaned. I live in another City, I contacted Clean Queen to…read morehelp. VERY SATISFIED with their communication, price and work. I would HIGHLY recommend!

I found Dayton Valley Housekeeping through reviews on Google, and I am so glad I chose them. Suzann…read more& her team are awesome! We used her company to clean our new home before moving in. The previous owner did not clean a single thing before leaving. There were crumbs in all the kitchen cabinets, dog hair in every room, and dust covering the window shutters. They cleaned it ALL! Seeing how beautiful my new home was and the pressure it had lifted off my shoulders cannot be re-paid. Moving is so stressful, and moving into a dirty home is even worse. But Suzann and her team took care of us. I will be recommending Dayton Valley Housekeeping to everyone!!

Dayton Valley Housekeeping did a wonderful job cleaning a home I was getting ready to put on the…read moremarket. My call for a quote was answered promptly and Suzann came by to give me a quote. She's good so she's busy, but she worked me into her busy schedule within a week. I am very pleased with the quality of their service. Definitely give them a call if you are looking for a reliable, competent cleaning or housekeeping service. You will be glad you did.

This was our first time getting a cleaner for a 2 bedroom/2 bath apartment. Originally the cleaner…read moregot there about 30 minutes late with no communication about being late. We do stay in an apartment complex so I can understand. I do feel as though if you are having trouble navigating the complex them giving the client a heads up so they know you are there and that you are trying to find the place could have saved some time. The cleaner did a great job cleaning the apartment and refrigerator and even took out the trash at the end which was super nice. Outside of being a little late I would definitely try them again. I do feel like the price did reflect the work that was done and the interaction with the cleaner was great.

Came to house a refused to clean. I definitely don't recommend Forget this companyread more

They were asked to deep clean upstairs including dining room, living room, master bath, half bath,…read morekitchen (outside of appliances) and hardwood floors. Down stairs carpet and bathroom. Told them not to clean the downstairs kids room rooms. In 9.5 hours they didn't do the master bedroom including floors and ANY of the downstairs.Coist over $400. They broke the built-in microwave and and didn't mention it. Theft left the door open because when it was closed it turned on automatically. I have to replace the touchoad and maybe the motherboard.

I had a bad experience with this company. One day they overcharged me by several hours. Trying to…read moreget anyone on the phone is impossible and they didn't get back to me in a timely manner. Despite acknowledging the error I was not refunded for 6 days. Then on a day I really needed a deep clean they changed my cleaners start time without checking with me or her. Since she had a prior commitment this shortened my needed service by an hour. The person who actually cleaned for me was very good but the company is not one I will do business with again.

I am so impressed with Owner Norma and her outstanding NCJ Cleaning Company…read more A Five Star first time deep clean of my beautiful new Jenuane Communities home in Lemmon Valley. Norma was professional, kind and cleaned my 4 bedroom home. My favorite part of her expertise was how she showed me how to put foil so beautifully on my new oven racks and in the bottom of the oven. Norma professionally cleaned my Kitchen Counters microwave, sink and floors. She vacuumed my rugs and cleaned all bathrooms mirrors, tub and shower. Norma wiped my beautiful piano and played with my doggie. The value of her service was worth her pricing. Thank you Norma and NCJ Cleaning Services for my first time home cleaning. I will definitely hire you again. My house smells beautiful and everything is sparkling clean. Outstanding Service and great personality. Thank you for being careful around my Embroidery Machines and my Artwork and using pet friendly cleaning products. Thank you again Norma, I will refer your business to my friends and family. Julie A

We needed to hire a company to clean the house we leased when we moved to Reno last fall. I wanted…read morea business that would cover all of our cleaning needs because in Idaho we had to hire several different people. Norma, and her crew did a fantastic job cleaning the house and everything we needed done, her business covered. The quality of the work was outstanding and the price was very fair for the job I requested. No job is too big or small for her crew. Now that we're in our 'forever home' I'll have her help me with the hard stuff in the future.

Cleaned for us for years, however, never wiped window seals (small 800 sf house), removed cobwebs…read morefrom under cabinets. When doing a final move out, charged a lot for an empty house, especially because they did not even clean the small amount of windows on the inside - extra extra. Hoping our next cleaner will do a more thorough job

They always do a wonderful job. I had surgery a couple years ago and needed some extra help keeping…read moreon top of the house. Well, here we are two years later and we couldn't be happier. I still have back issues here and there, work full time an hour away, and have a small home business, so Katelynn and her crew continue to be life savers. They clean our home biweekly and my husband and I love coming home to a clean, fresh house after work. I also appreciate the communication, flexibility and understanding when schedule conflicts come up once in a while.

I rarely leave reviews, but this experience absolutely warrants one…read more I hired this company for a move-out cleaning with the expectation that the job would be completed professionally and thoroughly. Unfortunately, that is not what happened. Despite paying for the service--including an additional charge specifically for refrigerator cleaning--multiple areas were clearly not cleaned at all. The photos and videos I provided speak for themselves. Bottom line: they did not do what I paid them to do. Timing was critical, as I had to turn over my keys to my landlord, which is why I scheduled the service when I did. When I raised concerns, I was offered a re-clean days later--after I no longer had access to the property. That is not a realistic solution in a move-out situation. I was then denied a full refund and offered only a partial $50 refund, which does not come close to covering the cost to fix the incomplete work (I was quoted $250 by another company to redo the cleaning). To make matters worse, I later saw another client post a similar complaint the very next day on Yelp, which shows this is not an isolated issue. This was extremely unprofessional from start to finish. I gave them the opportunity to make it right, and they chose not to. I do not recommend using this company.

This is the worst cleaning service I have ever used. Do not use them unless you want to spend all…read moreyour time cleaning it yourself. I paid for a move out cleaning service and they didn't even clean my shower doors. She stated it was because she didn't have the right cleaning supplies with her. So unprofessional.