The reason I'm posting is because of their parking lot is riddled with broken concrete and is made…read moredifficult to walk into store. Also more importantly is the many mats going into the store hazardous. I k this personally because I fell over such mats and was bruised and had a bloody knee. My glasses went flying but not broken. I have on going Sciatica made worse by this fall!! They need to address these issues promptly before worse happens. Or gets sued! Which I've considered. Advise doing repairs ASAP!

Sandwich Marathon Owner/manager handled a situation…read moreextremely poor. He was quite rude. Management should remain calm and refrain from having a temper especially in a professional setting. Needs better more capable Management.

Great Experience! Professional, courteous, accommodating!…read more So I am in Texas, but needed to have some work done on my daughters car (she lives in Plano). I called and Todd actually answered ... family owned small business ya know. After explaining my situation, they worked with me to get my daughters car in, inspect it, called me to tell me exactly what was wrong, and even took my payment over the phone! When we were discussing what was wrong, I inquired about some other items and to whether or not I should have them replaced as well. They could've taken me for a complete ride ... but I was told (by the owner himself) that they inspected the other parts I had mentioned, and there was no need at this time to have them replaced as they were still in good condition with minimal signs of wear. In today's world of "how much can I get out of you", this was a refreshing experience back to the days of when a handshake meant something. Todd's Southtown Auto should be your choice for any mechanical needs.

I traveled from Chicago to Sandwich to purchase a car at a nearby dealership. Since the car was…read moreused, I wanted a mechanic to take a peek at it to make sure there were no red flags. Todd did this with little notice, and gave me the confidence to purchase the car. He also didn't charge for his time. Really appreciated!

Your window washing fluid and squeegees are in very poor condition. The fluid was clean, new,…read morestraight out of the jug, squeegees were always new when this location first opened. Complete opposite the last few months. The fluid reeks of dirty mop bucket water-the squeegee's are all old and broken down. I consider these items as part of your stores service. Either remove the service or bring it back to standard.

First time coming here and it's one of the first QT gas stations in the north east region in…read moreIllinois. It was great stopping here. Brand new gas station, everything is fresh and clean; even the restrooms! Great value hot food, friendly staff and gas prices

My 2025 Chevy Equinox had an ATF leak. They had the vehicle for 23 days and said it was fixed…read more Three days later it's leaking worse. When I took it back to the dealership, they refused to give me a loaner. I was told I would have to rent a car and submit the paperwork for reimbursement. This was warranty work, and I shouldn't have to pay for a rental. Mica, the service writer, was useless and clearly didn't care about customer service.

Bought a 2017 Buick Enclave here recently. Genuinely good people and extremely easy to do business…read morewith. No funny business, no bad attitudes! Was perfect! The general manager is good guy as well, you can tell he doesn't play any games. Thanks again!

Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.

live in amboy,,, got estimate for brakes,,,$300. had brakes done charged $500. 200 more than est…read more 5000 highway miles,, brks squeled like a pig, had to take it somewhere else. never going back

Mike was very responsive to our initial call to him. He towed car within 24 hours and then had car…read morerepaired within 24 hours later. Cost of repair was very reasonable and will definitely use Anderson Service again.

Super nice customer service, helped us quickly get back on the road. Had a nice waiting area, and…read morelet our dog stay in the building with us while waiting.

My daughter ran over something on the interstate and made it to the gas station in Shabbona. I…read morecalled Dunn's and Nick and his crew came to her rescue. They brought the necessary equipment to get her back to the shop where they assessed the situation. It turns out that she had ran over a carcass of some sort and some bones pierced the tire. They changed out her tire with the spare and had her back on the road in no time. I can't say enough about the level of service they provided. They turned a stressful situation for my daughter into a nice experience in customer service. Thank you Nick and the crew!!!

excellent customer service and care . Logan and Kurt have treated me like family since I bought my…read morefirst vehicle at Kenn Motors . I'm on my second vehicle from them , a 2018 Jeep Grand Cherokee, and I love it . such a great running vehicle I will not go to anyone else.

Great Job Ken Motors ! Logan got me in my dream Jeep and I couldnt be happierread more