Juan knows how to fix it when something is broken on your vehicle he's fast, he's responsive and…read morereliable

We absolutely love Dave! If you are looking for an honest, stand up guy this is the place! He…read morealways tells me exactly what I need to know and goes the extra mile. I had my engine redone by him and when it blew up he took the hit and replaced it for free and handled the warranty dispute with the distributor. Additionally, he has always be very up front with me and tells me what I have to get done not what "should be done". I have had horror stories with other mechanics and I always trust Dave to give me his honest opinion. I wait to come home from college on breaks to get work done by him. Only guy I trust!

My cars radiator was unfortunately cracked by a rock at some point on the road. We brought the car…read morehere and had the best experience!! Mr. Cromwell went above and beyond for my family!! Not only did he replace our radiator, but he also drove us to our hotel we had to get for the night and he didn't have to do that!! My family and I are extremely grateful for everything he did!! If I could give 10 stars I would a million times over!!!

This place did an amazing job on my boyfriend's van. He was on his way home to the Westside of WA…read moreafter visiting me in the Tri Cities when his water pump went out. He was able to make it to Cromwell's and they got it fixed in one day and at a very reasonable price. The gentleman that fixed it was very nice and the lady up front was very helpful. Highly recommend coming here!

Moises aka Moi is a scammer! he will lie to your face and make up a lie why your car is not ready…read moreyet or why he needs more money to fix the problem in your car. He uses your money to pay for other car parts and lie that it's for your car. He will only partially fix your car or not at all. Please do not take your vehicle here. He is not only a horrible mechanic but a scammer. he tried to tell my that our Ford escape had a German Volkswagen motor. ¡Moisés, también conocido como Moi, es un estafador! Te mentirá a la cara y se inventará una mentira sobre por qué tu auto no está listo aún o por qué necesita más dinero para arreglar el problema en tu auto. Usa tu dinero para pagar otras piezas de auto de otras personas y miente diciendo que es para tu auto. Solo arreglará tu auto parcialmente o no lo hará en absoluto. Por favor, no lleves tu vehículo aquí. No solo es un mecánico horrible, sino un estafador. Intentó decirme que nuestro Ford Escape tenía un motor alemán de Volkswagen.

Leo is a great guy. Always quick friendly good service. I highly recommend. He has fixed several…read moreof my "projects". He has always been professional and competent. He shares the shop with Russ who is a great guy as well. If you need muffler work or an alignment come here.

Came in needing a new brake light, they came to my aid immediately and had me back on the road in…read more15 minutes. Very happy with the service !!

One of the nice things about a small town is learning about good business practices by word of…read moremouth A friend told us about Armstrong's 5 or 6 years ago. We discovered we had a very trusting experience with Eric and his staff. We continue to have both of our vehicles serviced by them since then.

My new-to-me vehicle broke down on WA221, a remote country highway while en route from Washington…read moreto Nevada. After my insurance company finally got a tow company to retrieve my vehicle almost 24 hours later, they took my vehicle to McIntyre Auto Repair. I called before the vehicle arrived to ask if they could squeeze me in to their rotation, and though they were quite busy, they did so. In fact, I arrived at the shop only a few minutes after the tow operator informed me of the drop, and Dale and one of his staff were already assessing my vehicle. Dale is honest, professional, and to the point - what more could you ask for. He didn't gouge me like he could have, as a stranded motorist, and he and his crew had me out the door in only a few hours (luckily no parts were needed, as wiring came loose and was cut by the serpentine belt). This was after doing a thorough vehicle diagnostic, as I informed him the vehicle was new to me, and also after a thorough road test on the freeway. I would strongly recommend McIntyre Auto Repair for anyone who lives near Prosser, as well as the stranded motorist in the area.

I went in for an oil change and was told that my car would need a new radiator. I was quoted about…read more$1200.00 for the repair. I declined to have the repair done. I used another auto repair shop for my next oil change. I was informed that whoever did my last oil change striped the oil plug and my oil pan would need to be replaced. I spoke with Mr. Mcintyre about the oil plug issue, and he said he would fix the plug for free at my next oil change. Later my car started to have a water leak problem. I spoke with Mr. Mcintyre about the quote he gave me for the radiator repair. He stated without looking at my car he not diagnosis the issue, which is reasonable. I then took my car to the dealership and found there was no issue with my radiator at all. I spoke with Mcintyre "or an employee" again and told him the dealership found no issue with my radiator. At that point i was told he had no idea about our previous conversation about car. He said that I was rude to him and that i was an asshole. He hung up on me, I called back Mr. Mcintyre answer the phone and told me he would not repair my car and said he would see me in court and hung up on me. So, he ruined my oil pan and said I needed repairs to my car which I didn't need. People think twice about having any repair done at his shop. Everything i have stated has been documented and is the absolute truth. I will be taking him to court.

Grandview location has always been my stop any and all tire/breaks/battery needs. Mathew and is…read morecrew is very friendly, up front and all with great customer service!

Arturo was very kind, and fixed our flat tire (second of the day on a long road trip!). We had…read morelunch across the street while we waited (which was surprisingly short), and when I went to pay him, he refused - fixed our tire for free. We were so grateful to not get stuck in the middle of the mountains of Washington, but also grateful to have come upon such a nice place, with nice people. Will be a Les Schwab customer from now on :)