Took my husband to the ER with intense back pain. He ended up having a CT that showed 6 disc…read morebulges! Katie the triage nurse, Brandy Fifield NP, Twila a CT tech, Sierra a CT tech, and Alexander a nurse, were all wonderful. Very professional, great attention to detail, great bedside manner and very empathetic to his pain. Because of the above mentioned staff, I am rating the ER a 5. In contrast, we also had a male CT tech (big guy with glasses) who was not at all empathetic and came across very gruff and unprofessional. If I had to rate the ER based on this guy, it would be a 1.

I arrived around noon at Memorial Hermann Pearland because I had a GI problem (could not defecate…read morefor a week and was in a lot of pain) and my Dr. Daraam is there and was supposed be on call. A few hours later I was taken to the back. Dr. Chukwuma, comes in and I explained to him my problem and told him that my back or legs would give out and down on the floor I would go. I thought maybe the 2 issues are related. My daughter, who has learning disabilities, would say or ask something and he would arrogantly challenge her. I asked him about an enema and he said, "Well didnt you do that at home?" I dont have any tools or even an inkling on how to do that, I told him.He said he would talk to me about options after a catscan. They took blood work and asked for a urine sample. I asked for a hat to catch the urine and dont know if it was putting pressure on my rectum but I finally released a very hard large fecal matter. A few hours later Im put in a room and Dr. Chukwuma walks in. The nurse was preparing me for what I thought was an enema. I told the doctor I did release some fecal matter. WITHOUT TALKING TO ME he sticks his fingers inside my rectum while I am screaming in pain telling me to bear down. After the 3rd time I told him if he was gonna do that again, I need something for pain. He stopped. I asked if he got what he wanted and he answered all he could get was "clay".I asked if he went over my test results yet because I got them in an email and he arrogantly answered, "Why? Just because you got then doesnt mean I read them yet!"And again said he would be back to discuss the course of action. Around 5ish, The nurse tells me Im being admitted but not why. She said the doctor would come in to talk to me but nothing. I had to go to the bathroom quite a bit after that and I would see him at the nurses station and I would try to talk to him and he would see me coming and just run the other way. This happened several times. Finally after a few more hours, he comes in and refused to look at me, HE WAS SCROLLING ON HIS PHONE. He tells me I have a kidney infection and need to be admitted to get IV antibiotics. "You want to stop fainting dont you?" He said arrogantly. I told him I never said that and he stated "You most certainly did." My daughter and I looked at him puzzled and she confirmed I never said that. Then my daughter questioned if maybe I got it during the stone removal I had the week before. Dr. Chukwuma got upset again and challenged my daughter as to why she would say that? He left and I did not see him again. Nor did I see Dr. Daraam despite his office telling me several times they would tell him I was there. My husband was a witness to this conversation and was offended. After six hours I was FREEZING in the room they put me with no call button or temperature control. I was verbally calling for a nurse but despite me hearing them laughing and conversing, no one would come. My husband came back with some bottled water as the nurses would only give me tap water and Pearland water is so bad, it causes kidney stones. He took me to the nurses station, shivering so bad and they said there STILL did not have a room ready for me so I left. When I complained to the hospital, their response was that that I was treated "appropriately" DO NOT GO TO THIS HOSPITAL!

Staff is super friendly and sweet. On accident I have missed appointments not on purpose but they…read morenever made me feel bad about it. Any issue with my sons doc band have been addressed. I have high hopes for my sons cranial correction. My baby should be in a band a little over 4 months. I'll post an update once we get done.

From the owner: Cranial Technologies is the only company in the world solely dedicated to treating infants with…read moreplagiocephaly. It's our mission to provide the best possible treatment, experience and outcome for every family who seeks our care. To date, we've cared for approximately 175,000 babies using our proven safe and effective DOC Band®

this is a billing review: had a visit 2 years ago and got a bill in the mail even though I paid my…read morecopay at time of service. My name was also misspelled which does not make sense since I presented my insurance card at time of service. Other than that the doctor I saw was ok and recall the visit taking less than 10 min.

They were efficient and spent the appropriate amount of time with me to explain the reason for my…read moreconditions and how she was going to treat it. Felt much better after breathing treatment done in office. On the way to mending.

I found out that I needed to get stitches on my foot removed (and probably should have gotten them…read moreout 2 days ago), I needed to find a doctor fast. Somewhat new to the area, I did not have a primary care physician. Therefore, I looked to Yelp (and quickly realized that physicians don't get many reviews). Crossing my fingers based on one review, I called this place. Although I was a new patient and they didn't have any appointments available for a couple of weeks, they were kind enough to let me come in (although warning that I would have to wait a while). It was only about a 30 minute wait, which, from my experience, is not that bad for a doctor's office even if one has an appointment. Everyone on staff was very nice. The doctor had great bedside manner, and he didn't even mind when I let out a little swear word from the pain. When he asked me how I had heard about the office, I told him I had found it on Yelp. He laughed and said, "Now that's something I've never heard before!" Even though I picked this place in a crunch, I would definitely go back in the future.

Billing Office staff never follows up like they say they will. Only concerned about $$$. Coding…read moreIssues happne regularly and they aren't concerned in the least to correct them.

If you get the pleasure to deal with the Utilization review team... You may want to choose a…read moredifferent provider. These folks...of course do not have your best interest in mind If you find yourself dealing with Amber Coleman. She will befriend you at first. But the first sign of issue or her colleagues making any mistake... She will take the KS route Everytime. I would strongly recommend not using this health plan based on poor communication, not following through on what their advertising promises and poor care.

Lack of care. Unprofessional. Today I came in and the had office no a/c it was super hot in…read morethere.why have the office open with no a/c in this Texas heat. Lack of negligence. Please don't come here ! The doctor and manager of the office only care for themselves. Red flags everywhere for this office ! Please stay away and waste your money some where else where it's worth it !

Horrible 2 hours wait. The doctor is probably very competent but I will definitely will not come…read morehere again.