The associates tonight had no interest in our business. When we asked for help, the girl said she would find someone else to assist us. Guess she couldn't pawn us off on someone else - so came over. Did not listen to anything we requested and offered easy choices, for her - sizing suggestion was way off, and then blamed him for saying what she offered was uncomfortable! Clearly these folks don't work on commission. Loss of two suits sale tonight won't make an impact, but the lack of customer service eventually will. We won't be back, and will share with our friends beyond yelp. read more

I had a very disappointing and unprofessional experience at Men's Wearhouse yesterday. I walked in and spent time browsing, but was completely ignored by the staff--no greeting, no offer to help, nothing. What made the situation worse was that shortly after, an older Caucasian gentleman walked in and was immediately approached and assisted by the associates. The difference in treatment was noticeable and unacceptable. As a customer, I expect basic courtesy and equal service, regardless of who I am. Because of this experience, I chose to take my business elsewhere. I went to Nick's Menswear, where I was promptly greeted and offered assistance right away--exactly how customers should be treated. I will not be returning to Men's Wearhouse. read more

TLDR: Service good, quality bad The 1 star rating has nothing to do with the service we received, and everything to do with the quality of the rental suit we received. My best friend and his fiancèe decided to have the wedding party rent their suits from Men's Wearhouse, hoping it would contribute to an stress-free experience on the wedding day. The suit was ready a few days before the wedding and to my disappointment, the quality was equal to what you would cloth a 6 year old with. Each groomsman paid ~$240.00 for adult male sized GI Joe action figure-esque material suit and some plastic shoes. We could have bought a decent quality suit for $100-120 at Macy's, had it tailored for $50-60. Shirt, tie, vest, socks, and shoes for less than the remaining $60-90 and been able to keep it all after the wedding day. Do not give into the temptation of an "easier" experience renting from Men's Wearhouse. Rent from somewhere else, or buy what you need from an affordable business. read more

Men's Wearhouse - Rental Suit - Men's Clothing Near Me - PEORIA, Arizona

Had appointment. Didn't ask for name or appointment time, no eye contact. asked general questions, then got on colors and said they don't have the colors we are looking for. Left us with that. No help trying on anything, finding size or alternatives etc? No name introduction either. So we looked for 1 min then left. Waste of time. Just so you know they really only have black blues and charcoals. read more

This was a terrible experience. I scheduled an appointment for my son's prom tux and when we arrived we were told that 8 people were in front of us (who were walk-ins). If appointments don't truly hold your spot, why have the option? When I asked the employee for help and clarification on the process, she was incredibly dismissive, would not make eye contact, and offered short answers. We ended up going to the Norterra location and their service was like night and day. They were kind, attentive, and helped take care of all our needs. read more

Terrible Service! Not one single employee greeted me or my little brother. Simply needed a graduation suit and employees completely disregarded us as customers. Jeremy walked past us a couple of times with a measuring tape around his neck looked me in the eyes and still did not ask if we needed help! read more

I called to ask about sleeve alterations/hemming prices, and the employee who answered (Joe) acted confused by a very basic question. Instead of helping, he kept repeating things back in a rude tone before silently hanging up on me. Hard to believe this is the same person other reviewers speak highly of. read more

Joe is fantastic. He was very polite, helpful and carries himself with class. The suit fits perfectly.

I needed a suit for a funeral and this was my first time. Joe was the associate who helped me and was the most attentive and helpful person to guide me through this process. His calm demeanor was very soothing during this difficult episode in my life. Thank You SO VERY MUCH JOE !!! He should be commended for being a great employee for The Men's Warehouse!!! read more

I'm not one to typically leave bad reviews, and I am usually pretty good at handling bad customer service...but today was ROUGH. I went in with my boyfriend to help find him a suit for graduation, and when he asked for assistance the woman blankly stared at him and gave a petty response. She had a horrible attitude, and wasn't in dress code. As well as, the employees are supposedly dressed "formal", but she was wearing colorful crocs, rather than dress shoes. While my boyfriend was in the dressing room, she kept glancing at me in an envious ways. Knowing that my attitude had changed, she noticed and attempted to play the nice act. Terrible experience. read more

Men's Wearhouse - Dress Code - Men's Clothing Near Me - PEORIA, Arizona

Keri Gomez was extremely helpful on my visit to Men's Warehouse in Peoria. While I did not purchase a suit at this time. Keri was very helpful in finding the correct sizes for me in the event that I may have to order my suit online. read more

I was under the impression that the bride had paid for my suit because she wanted to and forbid me from paying and I got charge $135 for the pick up and was told that "it is not our place to disclose the price at pick up, that's between you and the bride/groom. No price in the reminder text too. Terrible attitude towards me, like I should've known. I'm in dental school right now, I can't afford shit. I paid it anyways because I'm not one to bring it up with the bride. It's inappropriate. read more

We had a wonderful experience at this Men's Warehouse location. Cameron did a great job fitting my boyfriend for a suit for a wedding he is going to be in. Cameron's attention to detail and welcoming friendly demeanor really set the tone for the whole experience. We were very satisfied with our trip in store. We totally recommend this location because of how great of an experience we had specially with Cameron. 10/10. read more

In and out, in under 40 minutes, with a tailored suit, dress pants, shirt, tie, pocket silk and dress shoes. Gator was my sommelier of silk and kept me on track, retrieving different sizes and styles, until I had the whole ensemble ready for alterations. I'm not a fashionable suit kind of guy, like the fabulous Christian X is, so I really appreciate the expedient experience that I had. read more

Would recommend 100/100 times. I was helped by Joe and Josh, they were incredible. I felt extremely taken care of and left feeling like a valued customer. You don't see service like this anymore. Thanks guys read more

I just left what was easily the most quick and painless suit purchase of my life, thanks to a kind soft-spoken employee named Joe. Gentleman, if you need a suit, do yourself a favor, stop in here and let Joe hook you up. The man literally knew my size before even trying anything on, and he has an eye for what'll look good on ya. No pressure, no selling you on stuff you don't neeed. Pants were tailored, entire suit and dress shirt were pressed and I was literally in and out of the store in 45 minutes. Price was on point. The attire looks great. Like I said, easiest suit purchase I've ever made. No reason to go elsewhere, and I'll definitely be back in the future. read more

AMAZING !!! They had wonderful customer service. My fiancé and I are searching for suits for our groomsmen, and the workers were very thoughtful and intentional about proving advice and tips to be beneficial to us. I would highly recommend this location if searching for anything, especially wedding suits/tuxes! read more

This review is for Men's Wearhouse located at 16840 N 77th Ave, Arrowhead Crossing, Peoria, AZ 85382 Upon arrival was immediately greeted by a lady named Dani who showed me different ties and after a while I found several and laid them on another counter that had better lighting and Dani suggested that two of the ties went well with the swatches my wife brought for her dresses (these were my favorites as well, so the 3rd went back). Dani rang us up and we were on our way. read more

I was in a rush to get a suit for a dance coming up. The prices seemed initially intimidating but with the help of the employees I was able to find the perfect fit for a reasonable price. I appreciated how thorough, yet efficient that Edrees was at finding me the perfect fit. Men's Wearhouse wasn't my first choice but they certainly came through for me and I'll definitely be going back. read more

I went in with my fiancé to rent a suit & they were super friendly and helpful. Weeks later, we received his suit and it fit terrible. The pants were extremely short & the jacket was much larger. I'm just confused about how all those measurements they took translated into my fiancé looking like he borrowed some larger, shorter man's suit????? Please be careful & maybe go somewhere else where they make sure the measurements are actually accurate. read more

I had an amazing experience. From the first time I went in there until the very end it was an easy, no pressure experience with incredible customer service. Dani especially was amazing. With an extreme attention to detail, and put you at ease with her warm smile. One of the things that really impressed me was I went in there the first time with my new father-in-law while he got measured and bought his suit. I was kind of looking around, thinking I'll look around but probably find somewhere else I'd rather go, probably cheaper. They didn't pressure me to buy anything or rent anything at all. I think they gave me their card and said we'll be waiting here for you when you're ready. I was thinking, yeah right, I'm going to shop around and go somewhere cheaper. They were right, I came back, and don't regret it for one second. As I later found out, the prices were good, the quality and customer service are top-of-the-line. I highly recommend this location for anyone looking to rent or buy a suit or anything else they sell. read more

Men's Wearhouse - This is my wife's and my cake topper bobble heads. That is the suit I bought at Men's Wearhouse. - Men's Clothing Near Me - PEORIA, Arizona

Horrible customer service. Staff don't even offer help and when you ask they rude and try and get you out as soon as possible. Do not recommend read more

Horrible customer service. We walked in and were never greeted and after a few minutes past this VERY unprofessional lady "attempted" to help us. My fiancé and I were looking for a suit for our wedding and it was our first time purchasing one so we didnt even know where to begin. We showed her a picture of what we had in mind and she chuckled as if it was a ridiculous making us feel very uncomfortable. She had an awful and unwelcoming tone making us feel stupid. I have worked in costumer service for nearly 10 years and I am well aware how a customer should be treated. We did not get the lady's name but she was shorter and had dreads. read more

My partner is in a wedding and we went to get her a vest. We went to the formal rental department only to be treated like an outcast. There were people in the store shopping and they all were looking at us as we were told to go to another store, that he couldn't help us. I have never in my life been treated like that so If you're LGBTQ go somewhere else!!! read more

I went in to the store on 1/20/24 with my grandpa and dad to have them fitted for suits for my upcoming wedding. They each have special characteristics that makes the typical clothes shopping somewhat difficult. We were instantly greeted and helped by a young, slim man with dark hair , I don't remember how to say him name but starts with an "E" I believe. He made my family members feel comfortable and went out of his way to make sure they would look amazing even with their certain needs. Thank you for making this a great experience. You were outgoing, involved in conversation and very kind. read more

Sarcastic and rude staff, felt unwanted, rushed and they were both just flat out rude! We walked, and they said "leave then" No attempt to rectify or apologize. The two black women working on Jan 9th at 1:45 had the worst attitude and demeanor I've ever experienced anywhere. I have no intention of ever using this location nor the company again. We had an appointment and it was not known about, or honored. I'm disgusted that I even bothered with people like that. Don't waste your time.. read more

Came in last second for a suit for a wedding that was taking place in less than 24hrs. Keep in mind, although i work in a very well paying aerospace position, i came in wearing jeans and a polo after a long days work, not very impressive looking. Nonetheless, i was treated like an CEO of a fortune 100 company. These guys are honestly the best in town! So helpful, so polite and nice. They pieced together a nice suit "on a budget, my suit days are over, yet, they had their tailor fit it up while I waited. On top of that, they went out of their way to look up some stuff and find one of the pieces of my suit was on clearance. Saved me a ton!!! I was so impressed I went back on the same night to pick up some shoes I liked and a tie. Again, super helpful and found me a perfect tie, the manager said he saw it earlier and thought it would be perfect for rhe suit so he set it aside, not even knowing I was coming back. I used to exclusively shop this place a decade ago but have since been out of the "suits" so it has been a minute. This one trip reminded me of why I will always be brand loyal to them. Their quality is very good, their customer service is second to none! Random note, I am 6'6" 350lbs and wear a 13 wide shoe, not an easy fit, especially for a same day- walk away purchase. They literally had me fitted in a coat, pants tailored, shoes, and a nice tie for less than the average Costco trip! I wish I could tell you the name of them all but it was literally everyone in the store that helped me, so impressed!!! I may not be sporting suits anymore but I know I will be going back. Little thing I also found out, if you buy anything they tailor, they will press it for you for free, anytime. Literally some dude brought in a load of shirts and pants to be pressed out. IT IS FREE? Forever. That's just badass. If you read this review this far, wow! But if you are on the fence, just do it. Go in, see what they have, be honest with your budget, and see how much they will get you rolling. Just go read more

Amazing customer service. We had to make an exchange, they were very helpful, accommodating and friendly. We will definitely be coming back to this location. read more

Can I just start by saying the customer service is awesome!!!!! MARIA WAS A GREAT HELP SHE GOT OUT HER WAY TO HELP US FIND EVERYTHING WE NEED FOR A WEEDING!!!! I walked into the store and I asked her for help and every question I had she knew exactly how to answer it and help out she also has a amazing attitude if I can give a 10 start I would I really do recommend her to any one that needs help or needs help finding what looks best. My family really enjoyed the visit and we will most definitely come back if we need something. read more

I have been trying to find a Vera Wang tuxedo for over a year. Joe was able to find me one that fits great and really took care of me. I'll be back for a custom suit soon. Thanks! read more

Men's Wearhouse - Men's Clothing Near Me - PEORIA, Arizona

Just finished up the appointment to pick out the groomsmen styles, as well as groom attire.... we were helped by Karley in the rentals (bridal party attire) and she was on point! Definitely recommend. Joseph McGorry -- extremely knowledgeable, helpful (and patient) as we selected styles, colors and whatnot. He was gracious in finding a style that suited the desired look/style, as well as staying within a great price range! Even found a J.A style suit which was on sale today, talk about luck! Would highly recommend Joe & his team any day. Thanks again guys!! read more

My brother went here to get Tuxes for his wedding. 5 of the 7 tuxes were very very wrong in size. Like foot too short for pants or pants/jackets that are several sizes too small. We almost didn't get tuxes for the wedding. To top It off I heard a couple of their employees laughing about it to each other. How is that funny? If it's your big day avoid this business!! read more

So far so good guys Staff was knowledgeable and helpful. The store is immaculately clean. No problems honoring a certain deal that was advertised. Great deal on a fitted suit. Tailor was friendly. Everyone there seems to generally care about their job which is a rare thing now days. I was in and I was out in 10-15 minutes. Thank you. read more

Went there looking for a suit for my wedding. The selection is limited because of covid supply chain which is understandable. The overall selection seemed very outdated and the 2 coats I did like did not have matching pants. The service wasn't great, not really motivated , basically took down coats I liked and did not provide any feedback. Luckily I found Nicks Suits across the street on Yelp. Way better selection and great service even when they were super busy. read more

I had to get a bow tie was all and ended up with a shirt which I did need sonic was the hospitality of the staff that really helped me out. Great selection and reasonable prices. read more

I got to say they very nice people they greeted me very nice and welcoming and Cameron is the man you need he is amazing at what he does and he deserves every respect he can get and great customer service and can't thank him enough for how he treated me and helped me read more

It all seemed good... Until I visited Nordstrom Rack across the street to see the same suit I bought for less than HALF the price I had paid. Mens Wearhouse had sold me the same suit pieces for $399 - more than twice as much! I should have looked sooner because even Amazon.com reflected cheaper prices. When I spoke to the manager and showed him, all he told me was there was nothing he could do and consoled that sometimes he sees something cheaper than what he just bought and doesn't like it either. Really comforting. You shouldn't have to worry about getting swindled on an already low-quality product but do yourself a favor and do research before you purchase here. Or better yet, save yourself the hassle and just shop somewhere else. read more

Men's Wearhouse - The same EXACT suit piece for $99 across the street. The Men's Wearhouse charged me $399! - Men's Clothing Near Me - PEORIA, Arizona

My fiancé and I had the best experience here tonight all because of our helper Jay. Jay was very knowledgeable and had the BEST customer service. It was refreshing to have someone be so kind & know what they are talking about. She will be the reason we will shop here again if we ever need too because she made our experience so lovely! read more

I am a female who wears classic suites for work. In the last several years it is so difficult to find a classic pant suit for women. Austin Reed no longer sells the classic suits for women at Nordstrom or Macy's. About 3 years ago I went into MW, knowing they make custom suites, and I was treated so well. I ordered 3 suites and their tailor fit them to me. Joe, my salesperson made me feel special and it was just a terrific experience! I have gone back since. It is truly a great store with great people working there. If you are thinking about new clothes (even if your female) go in and look around, you won't be disappointed. read more

The lady with the dreadlocks that helped us was very rude. I had a simple question because I know nothing about suits and she was treating me as if I was stupid. When I was trying to find the swatch of the fabric my fiancé was going to order to look at what color would be good for his groomsmen, she grabbed a bunch of them and threw them on the table as if I did something wrong. The other women that were there were nice but that lady left me feeling like I never want to return there and we are going to go elsewhere for their suits. Just lost a customer. read more