As we are frequent shoppers of arrowhead mall. Many stores lack great employees willing to make…read moreyour shopping experience joyful and go above and beyond! My lady and I found that joyful shopping experience at this store today! Blocking out the rest of our shopping experiences with other stores in the mall that lack such good customer service. We would like to thank store manager evelyn for everything she did to help my lady with several fashion choices! We can see evelyn going far in this company and one day moving up. You are a great asset to WF ma'am, thank you... From your, Forever customers!

Windsor is located in the Arrowhead Towne Center shopping plaza. Very dressy outfits for women are…read moreoffered. If you're looking for a gown for a graduation or special dress, here is a good place to try. Shared parking lot outside

My wife and I recently stopped by the MAC counter at Macy's Arrowhead while she was shopping for a…read moredate night outfit and looking for some new makeup. I felt compelled to leave a review because the level of service we experienced from Arisa was genuinely exceptional. The time, care, and attention Arisa gave went far beyond what you would expect from a typical retail experience. She was not focused on simply selling products and moving on to the next customer. What I watched was someone who truly wanted to create an experience and make sure every want, expectation, and concern was heard. What stood out most was that it was not about finding the most products for my wife, but rather the right products. Arisa took the time to understand exactly what my wife was looking for and thoughtfully guided her toward a handful of items that truly fit her needs and style. From a male perspective, as someone who does not buy makeup but absolutely values great customer service, Arisa is exactly what you would hope for from a brand like MAC. She represents professionalism, patience, and genuine care for the customer experience. Macy's and MAC are lucky to have her at the Arrowhead location.

Caution. This place is full of lies and deceit and will not do what they say. They are a joke with…read moretheir "presidential" team lol. I bought a couch for $5000 and paid $2500 in cash. Half of the couch was delivered backwards and would not work for us. They said I would need to pay for the new items then they would refund me when they got the return. I paid cash they said I would get cash back once the return hit but it would come in a check and take 30 Days. I have a recording of the sales rep It's not day 75 and nothing. Lies deceit. Manager deceit and lies. Macys makes how much money per day and they cannot give me my money. Their latest solution is to credit my Macys account which has 2 years no interest so then I don't get my cash and also I dont take advantage of the 2 years 0%. I've had managers call me patron themselves on the back for "helping me" when they have done nothing of the sort. Jason is a snotty manager supposedly a store manager with no concern for customer satisfaction. Place all around is a joke. Jason, the store manager just called me today. He told me that I didn't make a payment with cash. Which is correct I did go inside of the store with 25 of $100 bills. I'm so upset this man is a complete joke.

Rude cashier. Purchased 5 items got charged for 6. She also didn't know what the percentages were…read moreon sale items. She had to yell across the room to the kind associate who greeted me. Also didn't buy anything cheetah except for a bathing suit for my step daughter also charged for a cheetahlace cover ? Purchased two dresses a cardigan , bathing suit for daughter and a bra for daughter. I need a refund on items I did not purchase. Tried calling the store around 7:25 p.m. but unfortunately no one was picking up. I can be reached directly at rialandero0@gmail.com |Mobile 623-213-9970

Worst customer service ever We bought a swimsuit that had…read morethe Security tags still attached Had to drive from surprise back to this location to have them take it off I asked if they could discount my swimsuit for the inconvenience and he said no I had to drive 30 minutes out of my way back to the store so they can do their job and remove the security tag

I accidentally came across this cute boutique as I was grabbing lunch in the area…read more The store was little but it had so much to offer. Bridget immediately greeted us and asked for our names, we were in there for about 40 minutes cause I kept finding great items. The entire time I was there the entire team were very nice. Their sale was outstanding, I got a few items and their quality was good! Definitely coming back every time we're in AZ.

Friendly and helpful staff. Take items to dressing room. Suggest items. Trendy clothing and lots of…read morebling. Discounts. Love the store. Will be back.

Stopped in to get a quote on a box full of my hubby's Columbia shirts and a pair of Brooks running…read moreshoes. They usually take teens to late 20s clothing but we're mid 40s and the items were universal in age. All were purchased in the last 1-2 years and in really great condition. They were a STEAL for Plato's, considering the exact items can be bought online today and each shirt were all in the $25-$50 range brand new. There was 30 minutes wait so we ran errands. They texted when it was ready for pickup, and we made $45 cash. Since these items had been sitting on Marketplace and Poshmark for a while, I just wanted to be done with it all. The place was packed on a Saturday, and the gal who helped me was very patient & friendly.

Over the years, I've become much more understanding of how fast-paced retail has become and how…read morecosts have increased. I also understand that not every item I bring in will be accepted. However, I value my clothes, even when I'm ready to part with them. What was frustrating about my visit today wasn't just the offer of $3 for three items--it was that I brought my clothes in neatly folded in a bag, and they were returned to me in a wrinkled pile. I was disappointed by the lack of care in handling them. For a store that specializes in buying and reselling clothing, I expected a bit more respect for customers' items.

Great clothes but deliveries take at least a week longer than expected, even if you pay for…read moreexpedited shipping They need a new shipping service

Cute store. I really have to pick and chose what I buy here. Some things are great in quality and…read moreother things not so much. They have some really cute clothing designs, but over all many odd choices for the print of fabric. I prefer sticking with the sales here. Customer service has always been good.