Have everything we needed. Couldn't recommend this place enough to everyone I know! Ver friendly…read moreowners who go out of their way.

Ruby's is the perfect place to find formal wear. There is a tremendous selection and sizes to fit…read morejust about anyone. The staff is very attentive and helpful, and alterations are done right on the premises.

I purchased my dress here a couple years ago, but I still wanted to leave a review. I had a…read morewonderful time here picking out my wedding dress. The saleswoman was very knowledgeable and the owner was friendly and professional. Overall a great experience!

Treasured Moments has the most wonderful staff and beautiful dresses. I would 10/10 recommend them…read more It was very appreciated when Sara took additional time to help fit my dress. Both times I was there, everyone was professional and welcoming!

I found a fabulous dress suit for a wedding and clerk helped me find matching jewelry and handbag…read morealso. Great customer service

I bought this $475 dress for $15.00! Like every other treasure I've found here for over 20 years, I…read moreabsolutely love it! In a world where everyone seems to look the same, this store has given me the freedom to be unique and express all forms of MY fashion. There are secondhand stores all over the country but this one is in my hometown and it will always be my fave.

Beware of the "tip" prompt. It is NOT normal, do not feel pressured to tip them…read more They do not respect the budget you give them. Why would you show me dresses that were above my budget then hit me with a cringe face when I pick one "oh,you pick this one? Btw, that one is over the price range you set .." then pushing accessories on you without disclosing their price?? No, totally ruined my wedding dress shopping experience. Felt scammed and pressured the moment I walked out of the store and I still feel like that. Also, I took my dress to be tailored elsewhere since I was determined not to give them more business. The seamstress insinuated I was given a dress 2 sizes too big for no reason. I wear 0 and 00 sometimes, was given size 6.

Gallery of Gowns is amazing. You feel so welcome there and it feels like your family. I…read moreabsolutely recommend this place. They do their best with you.

From the moment we walked in the store, I was in love! The store location is the old Brooks…read moreBrothers store in Tower City. There are 2 floors and it is just full of the most beautiful dresses and gowns. We rang the bell and were greeted so lovingly that we immediately felt that we came to the right place. Our appointment was confirmed and we were walked into heaven on earth. They are appointment only and there's a $10 booking fee, however that fee goes towards your purchase. After visiting another very unorganized "popular" store, the appointment and individual attention was appreciated. After giving our price range, we were told to pull 5 dresses, but Stephanie and Darla still pulled additional looks as well. I was able to sit and enjoy my daughter modeling the different dresses, rather than trying to fit into a dressing room with her! Everything about this experience was top tier and honestly, I expected to pay much more for her dress. I would absolutely recommend visiting this store for all your prom/formal/wedding needs!

First, the lady that helped us was kind of rude. She got visibly annoyed when we did not want to…read morepurchase and when we didn't like the dresses she was bringing over. I personally felt very pressured by her because when I voiced I did not like the dress she overwhelmed me with options of alterations that I was not interested in. Everything was a high price in most areas but the material felt cheap so that was disappointing. This was my first time here and honestly it was not a very good experience. The man working was very nice and made arriving and leaving pleasant so thank him for that.

Went here to get my scrub tops altered for nursing school. Honestly, everything was great. I went…read morein early Monday and got them pinned and paid for in under 10-15 mins. I got them back today and they fit perfectly. I also had them sew on some patches for my school and they are just how I wanted them. The only thing I didn't expect was the pricing and I tried to look online for basic pricing but couldn't find any. However for the work done I think it was worth it!

I went in to get my granddaughters dress altered. I wasn't concerned about cost and I wasn't…read moreconcerned about the time. From the moment I walked in and all I got was attitude. It was the most uncomfortable situation. The person that waited on me was rude and short, as far as her demeanor was. She seem like a frustrated theater costumer. She kept telling me what she couldn't do instead of telling me what she could do. Everything about the appointment was negative and nothing was positive. I will never be back. A little bit of a better attitude would go along, long way. I walked in with nothing but a good attitude and I left there crabby. This is not a good way to do a business and I feel bad for the person that owns this business because he just lost a customer for life.

I was disappointed by our visit to Toula's. We arrived early for our scheduled appointment…read moreunintentionally. We explainEd the circumstances to the clerk and stated we were in no hurry. We looked around some and Toula arrived. There was little assistance in the way of helping the bride choose dresses to try or sizes to look at. The matron of honor assistanted the bride in dressing rather than the sales person. There was very little in the way of making the bride feel special rather they almost seem to shame her. The sizing was limited and they lacked tools to help get an idea of how the dress would look...

Okay, let me first say that I am super fussy about excellent customer service. It'd better be a 12…read moreon a 10 scale, or I'm unimpressed. This is my second time shopping at Toula's for a Hollywood red-carpet quality prom gown for my daughter. In 2012, we called ahead and asked if they had a specific gown and they had the exact one in the exact color and size. This year again, we drove nearly 5 hours roundtrip from way west of Cleveland just to shop here, because last year's experience was so great: 2013 was no exception. Toula and her staff did NOT disappoint! They are awesome! The selection was plenty and the customer service was excellent, despite it being packed with other moms/daughters hunting and parading through the place in prom gowns on a very busy Saturday. After discovering the perfect gown, we found that it wasn't the perfect fit (much like last year - my daughter's a 2 in the hips, but more like a 0 on top) and it had an unfinished bottom hem on the train for some reason - Toula immediately assessed what needed to be tailored, pinned it up and promised it for the following weekend. NO CHARGE - those alterations were part of the deal: WHERE does THAT ever happen? We made our fairly substantial purchase with an incredible pair of perfectly matching shoes and went on our merry way, happy as clams. The following week I didn't want to spend another 5 hours driving out, so I called them and asked if it was possible to just go ahead and ship it (someone mentioned that when we were there) - and they were so accommodating - they SHIPPED the dress to me! It arrived in perfect order. Here are my ratings: Selection = 10, Customer Service = 10, Prices = 10 We LOVE Toula's!

Customer service was top notch. Everyone was professional and personable. During final fitting the…read moreday before my daughter's wedding it turned out the suit shirt was a little snug. Initially the best they could do was guarantee a new shirt would be in by 4:30pm the next day which would be too late (the wedding was on a Friday). I explained the situation and how desperate I was to have the shirt ASAP as the wedding started at 3:30. I was told they would do their best, see if they could get an additional truck out, but gave me no guarantee other than they would try which I was grateful for. Within 10 minutes of hanging up the phone we received a call that the shirt would be ready for pickup before closing. Hallelujah! Thank you Rondinelli for getting the shirt but mostly I thank you for your honesty and integrity. You made no false promises and THAT is what will keep me a loyal customer.

If I could give them 0 stars, I would. About a week before the wedding we went into Rondinellis…read moreniles store for my husband to do his final fitting for our wedding. We were greeted by the manager of that store who informed us that they almost sent his stuff back and it's a good thing we came in when we did, why? I'm not too sure because we called them multiple times and kept them in the loop of when we'd be there. Anyway, she proceeded to tell me how the "final fitting wasn't even necessary" and it's not something we HAD to do. Well, I'm glad we did bc that's when we found out that they had put the numbers in backwards, so we had all the incorrect colored vests and ties. As well as incorrect sizes. Then, just a couple days before my wedding they started finally calling my bridal party to do their final try ons. Every single one, besides two, were measured incorrectly, resulting in tuxedos not fitting anyone. I was told they would be ready for pick up the following day. I was also told that because of prom season, everything was backed up but that the changes would be done and ready. We went back, my kids tuxedos still did not fit. So now, we are waiting for tuxedos to be available the day of my wedding. We got them, they were even smaller than before. This went on until AFTER my wedding was supposed to have started. My family was sitting in the lobby waiting for pants for my kids. Which still did not fit but we had to make due with what we had and take the pants that were meant for my youngest (and literally falling off of him) and put those on my oldest. Ultimately, neither one of my kids had pants that actually fit them but were forced to make them work. We contacted Amy, who is supposedly in charge and some sort of district manager, through the entire thing. She assured us this would be made right. Well, we lost about an hour of time due to Rondinellis negligence. The girls that work at the niles store were rude and incompetent to say the least, but we won't get into all of that. My family and I ended up losing thousands of dollars worth of paid, scheduled events and after Amy's meeting with the owner they decided it would be okay to refund us for the boys tuxedos. I'm not ungrateful for that, though I do feel that is the bare minimum of what they could do. Especially since they didn't do a full refund and kept the deposits that were made on the tuxedos. The amount of stress my family and I went through on my wedding day is literally unmatched. When Amy spoke to my mother in law she seemed very nice, however her primary concern seemed to be making sure that this situation didn't hit social media because they "have 70 years of doing this and this was only ONE wedding". She told us that she was going to meet with the owner again and explain the urgency of this and get back to us today about how they would handle this. We still have not received that call. This is something I won't ever forget and I want to make damn sure it's not something anyone I know, ever has to deal with. Take. your. business elsewhere. Trust me, this is not the risk you want to take for your big day. Pay a little more, go somewhere that they understand customer service and basic measurements.

The personnel at Elizabeth Renea's are super friendly, helpful, & efficient. There is no pushiness…read moreor pressure to purchase. The pricing of products at this formal shop are fantastic, so affordable & the selection is outstanding. We are extremely happy with our purchase for an upcoming homecoming. We will be returning next month to try on dresses for prom.

I bought all of my bridesmaid dresses from Elizabeth Renea's and I couldn't be happier! They came…read morein a timely manner and everyone that I worked with was professional and extremely helpful considering I waited a little too long to pick them out in the first place. I would recommend this for any formal event!