I had a very unpleasant experience employing Cesar to repair our fire place a couple of weeks ago!…read moreEven though I think he is good in his field, he doesn't return phone calls or text messages my husband and I sent them to him repeatedly in order to come back and making sure that the fireplace works in a safely manner! After he repaired the fireplace by replacing some parts, he refused to come back and stand by his work, when we told him that the fireplace was still not working properly and safely! All in all , very dissapointing experience in hiring him!..

5-Stars for great customer service. I came to write a review on Yelp after experiencing…read moreexceptional customer service at Sammarco and I see there are a few other prior reviews and they also focus on extraordinary customer service - so this place is excellent and I am here to corroborate the earlier comments. In addition, they appear to have a great selection and deep inventory. 5-Stars all around for this place!

I was looking for new exterior shutters for my house and was referred to Juan at Pelham Lumber…read more Juan explained our options and we decided to get composite shutters. He told us how to measure the window and when I called him with the exact size he said he would have prices the next day. I also checked prices on the internet. Juan called the next day with a great price and they were in stock and I could have them in 2 days. That was my first experience with Pelham Lumber and they were great.

Being a human, I understand that some places have bad days and may receive poor reviews that do not…read morereflect the true business work ethic. Some of the Yelp ratings for Pelham Lumber do NOT reflect the quality of service and knowledge that Pelham Lumber staff provide on a regular basis. More than ever, during COVID, the employees are hyper-vigilant about customer care and safety, taking precautions to provide excellent service while adhering to state guidelines. Their staff are helpful and polite, providing assistance where assistance is needed. They spend time (at a distance) explaining solutions and how to improve quality within your projects. Kudos to a well run Pelham Lumber business that cares for their locals. Five Stars from me!

We have bought a number of appliances here. The service has been great and salespeople is are very…read moreknowledgeable and helpful. Tony has helped us a number of times, but we have been satisfied with everyone and will continue to buy all our appliances there.

So I called Thursday last week to buy an oven. My mistake: mentioning it would be a basic…read moreinexpensive oven. I was told that there was no one available to speak with me and that "someone" would call me back. **crickets** Waited 3 days. I bought what I needed elsewhere for delivery 3/22. Three stars for nostalgia.

I recently bought a condo which needed new wood floors, and began to shop around. I wandered into…read morethe Floor Depot showroom, described what I was looking for, and was shown a nice selection. Monday morning, I had a prompt follow up call from Collette, who provided me with a very competitive quote. (About 15% less than 2 local quotes for the exact same product!) Kevin, the owner, paid close attention to all the details of the job--from demo to installation to small finish work. Collette kept in frequent contact to keep me informed of progress. All delivered as promised! The floors are beautiful! (Almost a shame to put area rugs down!) I had a wonderful experience, from start to finish! And, delivered on a timely and professional manner. I highly recommend!

Had my house re-done dealing with a lot of contractors was so lucky to have dealt with Floor depot…read moreand their owner KEVIN. They did an amazing job restoring the old Floors back to new. Other floor guys wanted me to put down brand-new floors . Floor Depot restored my floor like brand-new and save me a lot of money. They are top class floor company , takes pride in their work. I would recommend them to anyone ! Class work !

We recently had a serious issue with flickering lights in our home and called Con Edison to check…read moreit out. They came quickly, did a thorough inspection, and determined it was a major safety issue -- our power had to be shut off immediately. That left me, my wife, and our 4-year-old without power or heat right after a snowstorm and during freezing temperatures. We had to leave our home and stay in a hotel on very short notice. We called Fattizzi Electrical (Paul Fattizzi), and he was outstanding. He responded quickly, understood the urgency, and got to work right away. Within two days, he had everything repaired and ready for inspection. He worked with Con Ed to come back out promptly, they cleared everything, and restored power so we could safely return home. It was a stressful situation, but Paul's responsiveness, professionalism, and ability to move quickly made a huge difference. I would absolutely recommend Fattizzi Electrical to anyone dealing with an urgent or serious electrical issue.

Paul's team installed a new ceiling fan for us today which required running a new line through the…read moreattic. The gentlemen were courteous, professional, and got right to work. The work site was left spotless. Paul is extremely easy to deal with and pricing was very fair. I strongly recommend them. .

very knowledgeable about plants and trees. huge selection of both perennials and annuals. Extremely…read morenice staff. They have the plants nicely laid out. easy to find what you need. Couldn't ask for a better garden center.

I've been shopping at Tonys, in Larchmont, post rd, for over 60 years. Their staff have worked…read moretheir for almost as long; very knowledgable, super friendly. The owner,msRodriquez, still works the register, They have a wide selection of vegetable seedlings, perennials, schrubs, bushes,etc. plus Hanging baskets. Roses, trees,Tools, pesticides, soil amendments,etc,etc and, their open 7 days/wk. can get a bit crowded on weekends.

Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.

I was in need of a new top lock, and Tyrone saved the day. He not only installed a top lock, but…read morealso replaced my bottom lock. His service was affordable, reliable, and timely. The store is closed on Sundays and he goes out on service calls as needed, but he always picks up the phone, and his work is worth the wait.

They are always friendly and knowledgeable. I love coming here and supporting a local business is…read morealways a plus!