1. Mentor iPhone Repair

    1. Mentor iPhone Repair

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    Mentor, OH

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    Mentor iPhone Repair

    4.7 (14 reviews)
    Closed 9:00 am - 6:00 pm

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    10 hours ago

    Matt has been my family's go to for iPhone repairs for over 10 years. He's honest, kind and his prices are beyond fair.

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    3 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    Amazing and fast service! Reasonably priced! He had my phone screen replaced and good as new in less than an hour. Thank you!

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    4 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    Review Highlights - Mentor iPhone Repair

    The owner of the store, matt, is almost always on site and he was in there doing what he does best which is making broken iPhones whole again.

    Mentioned in 3 reviews

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    Express Phone Repair Mentor

    Express Phone Repair Mentor

    1.9
    (12 reviews)

    If you have any problems with any equipment take it to Sam and he will do a great job for you just…read morelike he did for me. 1

    I originally had 5 stars for these guys when I referred my mom to them. But that has changed…read more I have a phone that I cracked the screen after 4 years of owning it and ended up bringing it here because Spectrum is a terrible company, and made a mistake on my account, and would not Warrenty my phone. So after 3 months of fighting with them, I gave up, and came here because my screen was pretty much done at that point... (Couldn't see the bottom half). So I call, they quoted about $200 to do the screen on my s23 ultra. Not bad, let's do it! I get the phone back and the first thing i noticed is the back was peeling off, so he took it in the back and "fixed" it.. then i get it back 10 minutes later and it is clearly an aftermarket screen, rounded edges, doesn't show the whole picture, less pixels, and the bottom pixels started glitching! So I ask why its like that, and Sam said because it was an aftermarket screen, and the glitch was because it was slightly defective which is covered under Warrenty. And then I asked him, why didn't you give me options from the beginning? I dont want that... he then (after the fact) gave me options for a refurbished Samsung oem screen or a brand new Samsung oem service pack.. I chose the service pack. He then said it was almost $500 for that! At first I didn't believe it until I did some research and he gave me a discount for the troubles which was very nice. So I brought it back, and got the new "service pack". A day later the whole screen went green and the phone was more unusable then it come in!! On a Friday before the 4th of July so I had to wait almost a week for them to send the phone to Samsung for them to say it was "physical damage " which is not true! I never dropped or put pressure, and had an otter box case on the phone and even Sam agreed with me! So someone had to of messed up the install. He then told me that he would only charge me half for a new screen of my choosing. So I picked the refurbished Samsung screen.. and Sam said he would have it done the next day, and would be there, and that I could have the old broken screen. I get there the next day, and Sam is not there ( this was the second time this happend) and that Savan guy was there.. quiet, and slightly reluctant, not super friendly or polite. He hands me my phone, and the first thing I notice immediately is the back is pealing off (that sound familiar?) ... so he takes it back and I waited for 10 minutes for that to be done the correct way... again... He also refused to give me the old broken screen that Sam said I could have but showed me a little capacitor that supposedly was the issue, he said they could use parts off if the old screen.. What a bunch of scammers! He was also pretty rude till I explained what Spectrum had put me through and this whole process.. THEN he kind of lightened up. I get home and my screen is AGAIN glitching out if noowhere... Touching, scrolling and doing things without me touching the screen! I adjusted some settings (turned off sensative touch etc) and it helped but it still is not the same, and is hard to do precision things.. I will never come here again. I dont recommend. I have an iPad that needs a screen, a computer that needs fixed and a few other things that I was about to bring, and many people to refer, but now I'll take my business elsewhere. If the service pack would have been done correctly the first time, or at least been covered seeing how I never dropped the phone, or damaged it myself, I would have paid the full price for the original service pack if the phone wouldn't have broke. This is assinine, and i hope upper management, and the owner sees this! I think Sam was trying to help, but whoever did the installs needs to go back to school!!

    Puls

    Puls

    1.0
    (1 review)

    this company is a traveling phone repair service, so I am writing a review for every location they…read morehave near me. to summarize my experience, I will copy and paste the email I sent to their "support": Hello, I have sent in a guarantee request form for a third visit in less than a week. This is extremely frustrating for me as I feel like you are taking my money and trying to scam me. My original phone screen, which had been cracked in September, worked perfectly it just did not look perfect. Last Friday, your technician Mustafa came and switched it out. In exchange I got a screen that was dark, had dead spots where it did not recognize my touch at all, was unable to distinguish between pressure touches, and would often not work at all so I was forced to restart my screen. Furthermore, the technician was extremely late, and had a very unprofessional set up. Mike came on Monday to replace. He was much more professional and knowledgeable. His set up came off as very prepared. But, my screen is still having issues. Now, when I touch one area of the screen, another area thinks it's been touched. It is also inappropriately sensitive to touch, and when I'm scrolling on a screen it thinks I'm clicking items. It is unable to distinguish between holding my finger down and tapping. Your company has done me a disservice. I was better off with my cracked screen. I understand that no replacement screen will be as good as the original, but they should not be this bad. I turned in a guarantee form yesterday and no one has gotten back to me (in comparison to the first form sent in, which was answered practically immediately). I was willing to try a third time but the inability of your techs to provide a quality service and product has me regretting this. I can't get my original screen back, but I want my money back. Please respond, thank you. -Lin

    Mentor iPhone Repair - electronicsrepair - Updated July 2026

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