I actually came in to get the zipper on my child's backpack fixed, and Tommy was great! In the time…read moreit took for me to walk to the gas station to get cash, he had fixed the zipper. It also was completely reasonably priced.

Heels were worn down on a pair of shoes to the point where the caps were almost gone and the heels…read morethemselves were damaged. (Not the most well-made footwear and I'd walked on gravel.) Had to leave them for several days but when I picked them up they looked beautifully good-as-new. I was amazed and am 100% happy. Recommended.

This guy has made lifts for pairs of our shoes and always does a great job. I definitely recommend!read more

This place is a gem! He's re-heeled high heels (multiple times), resoled beloved boots, fixed…read morezippers on a leather coat, restrung a favorite baseball glove. He can do just about anything! Please support this small business.

Great local business that's been around for a long time. Fair prices for both shoes and repairs.read more

Small, charming, old-fashioned shoe store and repair with experienced clerks behind the counter,…read moreand handwritten shoe size cards on the shelves. I've never seen so many shoe laces or polish colors in stock. They also carry good quality shoe brands such as my favorite moccasin slippers, Minnetonka.. And a neighbor with a dog may be visiting the clerk just for a chat.

My daughter has very wide feet and is incredibly hard to fit, so finding hiking boots can be a…read morechallenge. We had just left a well‑known outdoor recreation store feeling completely discouraged. On a whim, we stopped at Michael's after noticing they carried a brand that specializes in wide widths. She chose a pair of Irish Setter boots that felt great in the store, but after wearing them around the house for a while, they started to feel too narrow. When we called, the associate told us to bring them back and explained our options: we could try the next wider size or have the boots professionally stretched. After trying on the wider pair, my daughter decided to have the original boots stretched instead. She wore them on a hiking trip shortly afterward and found them to be very comfortable. The service and willingness to problem‑solve made all the difference.

I brought in four pair of shoes and sandals. He barely looked at any of them and decided they…read moreweren't worth bothering with. Not one of four? Come on! I guess he doesn't need my business.

This place has saved me hundreds of dollars -- they repaired my shoes at a fraction of the cost of…read morea new pair. I also had them dye a pair of shoes (went from a tan to a dark brown). The work is fast and very affordable. The only downside is the parking, but I am willing to walk a few extra feet to get here.

Drove to Kenosha to get a sandal repair and to my surprise my shoe was repaired on the spot…read more Amazing!! I have never experience this at any repair shop. Owners are very friendly and they do an amazing job and pay attention to detail. Best ever repair shop in the area.

Jeff put new heel soles on a pair of my dress shoes and they turned out perfect. He has the correct…read morematerials to repair shoes to original appearance. Great work, I highly recommend him.

my son needed a pair of shoes cleaned up and polished for a wedding this weekend. he was able to…read moredrop them off and have them back within a couple of hours and they looked almost brand new!! these are dress shoes that are almost 15 years old and they looked great. the quality of the work and the service were outstanding. And the price was extremely reasonable- HIGHLY recommend!

Kept boots for 3 weeks, and the repair is already coming apart 4 days later…read more Surly attitude. Hire more help if you're that backed up, dude.

John really knows his craft. He does beautiful work and he doesn't charge outrageous prices.read more

Mark did a fantastic job repairing my book bag. The repair was of higher quality than the original…read moremanufactured state. He used strong leather and matched the dye lot and added additional grommets. The lining looked like it was never disrupted and his workmanship is excellent!

Mark has exceptional response time and fast repair turn around with quality at economical pricesread more

I'm happy with how DS took care of my shoes. They have good…read morecustomer service, very personable. My husband likes this shop and he recommends it to friends...now I am, too!

Waited over 5 weeks for a simple purse handle repair. After calling, I was told it would be ready…read morethe next day. When I arrived, the owner couldn't find it, then pulled it from a bin buried under shoes--misshapen--and the repair hadn't even been started. When I raised concerns, he told me to take it somewhere else. Rude, unprofessional, and a complete lack of care for customers' items. I would be cautious bringing anything here. I won't be returning.