Four nights here and I was quite comfortable. I had a definite four stars experience and would choose this property again when I return to Lisbon. You definitely can't beat the location in the Baixa Pombalina neighborhood. It is located directly on the 28E tram line which makes it super easy to get anywhere in the city quickly.
I was warmly welcomed and my COVID test checked at check-in. I was upgraded to a double room on the second floor which turned out to be quite nice.
Not perfect so a few things. The room has a chair but table or working surface at all. There is only one set of outlets that are easily accessible, along the wall. I think perhaps they'd put a desk there. The room has a fridge and large safe but no coffee service or hot water kettle. There was also nowhere to properly unpack or hang my clothes.
The room was clean and surprisingly quiet despite the highly urban location. The housekeeping staff reset it well every day, though they left a towel on the floor one afternoon and their checklist on the bed a second afternoon.
Restaurant with breakfast in the morning, but they're doing COVID precautions so you must order in advance. It's only €10 but I opted to skip it as there are plenty of coffee and bakery shops nearby.
Wifi worked well. Bathroom was quite nice with a good shower and enough towels.
Air conditioning / heating unit would only run for a few hours so each morning, I would have to wake up, press the button to get the heat going, then pop back into bed while the room warmed up. The tile floor in the bathroom was quite cold on bare feet.
A four star experience and a great location.
[Review 16572 overall - 90 in Portugal - 82 of 2022.] read more