We are poor. We had a mental health crisis. They saw us relatively quickly. Despite my partners…read moremania and outbreaks, they stayed with us thru the intake process. They did not want to give us meds we did not want, which feels wise, but they n the end they prescribed them. They were respectful and professional but also friendly and empathetic. The prices were very reasonable. They helped us fill out both the disability forms and the social security forms. Look perhaps if you are well in off you can get fancier care. But if you have need of low cost quality health care esp behavioral medicine you can not do better than Jordan Valley.

You try and call them. 50 dang languages... so buckle up cuz you're going to be sitting for an…read moreentire afternoon to listen to languages that don't have any place in this country.

I had a problem with my CPAP machine. I called and got an appointment within days. I checked in and…read morethings went very smoothly. The technician checked out my machine and very quickly determined that the humidifier was indeed not working. He got me a loaner programed it and had me out the door in an hour. My old machine is bundled up and on its way back to Phillips for a rebuild. A good experience.

It is such a wonderful feeling to have the staff be so kind. From the checkin to the lab work area…read moreeveryone was so nice.

Seemed pretty clean and modern looking. It was a rainy day and they do have a covered drop off…read morearea which was nice. They also had umbrella slips to help with the drippy floors. Overall pretty nice facility.

Absolute excellent in every sense of the word! Every doctor and nurse was caring, compassionate…read more and qualified. The building inside us beautiful and uplifting for cancer patients. An older gentleman was playing beautiful piano music in the foyer. I feel so much better in my diagnosis and treatment!

They are good but might need a save my spot for the emergency room because it's hard to tell when…read morethey're busy

This place charged me $700 for a 20 minute appointment and billed me multiple times. Avoid this…read moreplace at all costs.

While the staff are very kind and helpful, I have an issue with the appointment process. They gave…read moreme an appointment card after a BC shot and on the day I was supposed to go in, there was no one there and it was closed. I called PP and asked them why my local PP facility was closed even though they scheduled me for an appointment. I was told it was "because there is a party today." The lady on the phone who worked in customer service said that this kept happening at this location and she thankfully got me in on the next day. On an even worse note, my close friend usually gets texts and emails from them when it's her appointment time, but they never sent a message to her and now she might be pregnant because of this. When she called asking when her next appointment was, they told her she was a MONTH late for her shot. When asked why she didn't get any messages, they said that "the email was lowercase so it didn't send." She also did not receive a notice for her being a "no-show" either. She also never received an appointment card or any written documentation for an appointment. My appointment dates are always written on the information papers from the depo-shot as well and not in an actual appointment card. I am in no way bashing planned parenthood, but if you are using the Springfield MO facility, take extra care and attention to when you are due for shots or checkups and write them down and put them in your calendar. I NEVER write reviews but I would hate for someone to have an experience like this and miss crucial birth control shots or procedures in general. I understand people mess up, but this isn't the kind of thing to take lightly. Thank you for the staff for always being kind, and I hope that this issue is resolved soon! These people can truly help you, just make sure you can keep track of appointment times and dates.

I have been to 6 other appointments back home, trying to get my nexplanon implant removed but…read moreeverytime I would go, I'd back out & say i didn't want to remove it because I was scared. When I came here, I immediately felt welcomed & comfortable in the office. The staff is great, very friendly & understanding! I got blood work done, my implant removed & met some great people. I will definitely be back if need be!

Be advised that this facility will charge you additional fee. On mine is was called observation…read morefee. 200 dollars. Cost to see doctor was 157. I have called mercy but they will not remove it. My insurance will not cover this charge as its basically a bogus charge.

Today I was in the X-ray part. Everyone was pretty nice, and it wasn't flooded with people. The…read morefirst gown I got was missing ties. Nobody to help me, so I dug around and found another. Seems like someone could stick around and help. Nobody told me what to do or where to go after putting on the gown. Maybe they need more staff? I dunno. The people doing the X-raying were real nice. Randi was taking care of me.

I don't usually write reviews, but I felt like I needed to for this place. I had been dealing with…read morefatigue, hormone issues, and just not feeling like myself for a long time. I had gone to multiple doctors and never really got clear answers. Coming here was honestly a different experience from the start. Keri and her team actually listened and didn't just brush things off. They did more in-depth lab work and explained things in a way that made sense. I ended up starting a personalized plan that included hormone therapy, and over the next few months I noticed a big difference. My energy is better, and I just feel more like myself again. If you've been dealing with ongoing health issues and feel like you're not getting anywhere, it's definitely worth checking them out.

I would not recommend .very incompetent. Lost my blood test. Was reluctant to fix the issueread more

This is a HUGE compliment, accommodation to Mercy ED South Nurse Sean Icenhower. He was my…read moremother's Nurse during a Sat/June 20th for a post leg clot diagnosis & severe pain/swelling. He was AGAIN Mom's Nurse 5 days later, Wed/Jun 24th. If we had thought Sean was knowledgeable, friendly, such a professional care giver Sat, we saw him in prime work action as he gave every bit of energy, medical know how to save Mom as her now sepis body, fighting off infection & dehydration, had a crashing blood pressure. His speed, yet attention to every detail, of work was amazing. The whole time letting me know exactly what was going on & how the care team was tackling it. A MASSIVE Thank you to the entire ED South team, but especially to Sean. Our Hero.

I went to Mercy ER two months ago after a bad fall and injuring my shoulder. When I got there they…read moresent me to triage and then to the waiting room. Another hour passes, then I get an X-ray of my shoulder. I waited seven hours before they take me back to only put me on a stretcher in the hall. The doctor comes and tells me my shoulder isn't broken, but doesn't know why i can't move it. Sends me home with one pain pill and a sling. My doctor the next day tells me even though my arm still is very painful they will order an a MR I, but it will take month, no pain medication, just live with it. So a month later after my MRI, they tell me I have a broken shoulder, then they gave me pain killers. I wouldn't take my goldfish to Mercy. Especially to the ER. You could die waiting .

wish there was an option for negative stars. went to the ER with severe abdominal pain (level 8 on…read morethe scale), was triaged and had blood drawn at 8 p.m. At 2:20 a.m., we walked out without being seen. I witnessed staff being rude to other patients and when I asked what defined emergent, because of how long I waited in pain and tears, I was talked down to and got rude replies. Just awful!!!

I cannot say enough about Dr Robert Vorhies and the staff at Cox West Tower. Aerial and Lynn and…read moreall the nurses were awesome. Caring and compassionate and friendly. They treated me so wonderful and Dr. Vorhies is the best Vascular surgeon in the country. He is caring and compassionate and explains everything so perfectly. I have not felt this good in years. Thank all of you for a wonderful experience. Jerry May. God bless you all. You all deserve a raise.​