Everyone I am in contact with during my oncology appointments are so gentle, respectful, and…read moreprofessional. It's the smile and the caring attitude when you call or check out. No one just processes you like cattle. Thank you. My only suggestion would be to be specific what to expect at the next appointment. I've been afraid of the next time when there was no reason. Thank you HO

If you have a family member who often does not communicate or lives further away from you alone, I…read morewouldnt allow them to go here. #1 Lack of communication, if a patient has not been going to their appointments they won't tell you unless you are on the list, #2 if you ask who is on the list to see if you can ask the person on the list to make sure they also will not tell you that information either, #3 if you get cancer and don't know the precautions you should take either for your cancer, medication, or treatments. You better look them up yourself because they don't tell you. So, this wasn't my experience, but it was my dad's and unfortunately, he is gone now, and I don't come and leave this review because I'm mad, he passed away. i come here to leave this review to warn others of how crap the communication is, not only between staff and patients but as well as family members who call only to check in and nothing personal, but they will not tell you. And we all know some people can be hardheaded so there is only one way to know but they just don't care. This review has nothing to do with their tech or whether their facility is lacking. This review is purely about the actual service from the workers.

Competent and professional physician care. Attentive…read morenursing care. Friendly and accommodating scheduling staff. Appointments are on time. I was experiencing so much knee pain when I went to see Dr. Powell, that I could not sleep at night. We chose non surgical solutions. I now sleep well and I am appreciative of the excellent care and advise I received.

As long as you understand waiting and don't mind wasting time of 1-2 hours for each appointment,…read morethen you will be fine with the rest of your service. The nurse takes time with you (after your wait) but the doctor is obviously running late to each overbooked appointment. Good results from surgery. If / when needed, I will find another doctor who is on time or at least better understands my time is valuable.

We just moved to NWA a year ago and were referred to Dr. Fowler by another dentist. This is a small…read moreoffice that runs amazingly efficient and you become friends with the entire staff immediately. Dr. Fowler is very friendly and has a very calming manner is discussing issues. The entire staff are very good at what they do.

They included a "sign-in" link in the text message to confirm my appointment. All I did was…read moreconfirm the appt. because I was not there to sign in. Then they sent another that changed it to "register" (instead of sign-in) and said it would take about 5 minutes. It took over 10 minutes, and then it said you need to start over. 10 minutes lost. There were many questions that were redundant and in the "none-of-your-business" category - so many that it made me suspect the I.T. person is selling information. I called and asked to speak with the manager, but it went to voicemail. I left a message, but she never called back. I then went to Yelp and looked at the reviews. They were very bad, especially regarding the doctor I was to see. I called back and told them to cancel my appt.

When contacting this office, Supervisor is never available told will call back same day no call…read more Call again not available, no response, Billing seems to not be able to help, and state need to talk to Supervisor again not available this happens several times. Would not recommed, daughter felt uncomfortable at office

We took my little grand daughter here when she developed a UTI and they were great with her. She…read morehad been abused sexually where she had been before coming to live with us and she had this infection when she got here. She explained she had been abused where she lived before and one of the nurses on duty was calming her by telling her she had been abused also, but while you never completely forget what happened to you, that the pain of it gets easier with time. She was really being sweet with her as she was just 9 years old at the time. My daughter had told me she had gone to this urgent care center because they were able to get you in and out of there pretty fast.

I will never use the emergency room again after going here. They get you in and out in 30 minutes…read moreor less(at least that has been my experience) and you will not have to go in debt paying for the medical services. Being uninsured and having no primary care physician I would either have to sit for hours in the clinics or having a bad back when it would go out the emergency room was where I would go but since being told about River Valley Urgent Care no more emergency room for me. I have saved literally $1000.00's of dollars and a lot of time going here and the doctors and staff have always been wonderful to deal with. The only downfall is they are not open 24 hours a day but unless a matter of life or death I will be staying out of the emergency room and going here.