Yeah Not my style. I attended a funeral here recently and it was just very disorganized. Lots of seating but just a bit tacky and shabby overall. Everything just needs an update. Considering what.people pay for funerals I think they could make it much nicer and fresher. Funerals are depressing enough read more

DO NOT GO TO THIS PLACE!!! When I decided to write this review I kept trying to think of nice things to say and the only thing I can think of is: very very unprofessional, cheap, fake, dirty, smelly, liar, opportunist. It's bad enough that you are going through one of the most difficult things a person has to do when you have to call a funeral home to entrust a loved-ones care to but when someone answers the phone as though you are calling their house (and you are), that's when the insult begins. If you're not wise enough to see through your grief and go someplace else after that, it gets worse when you walk into the place and the dank odor greets you at the door. The funeral home is very small, decorated very cheap and cheesy, is dusty, dark and old. The snowball continues to roll downhill when you meet with the funeral director, Iman (aka David) and you feel like you're at a used car lot. There is selling and upselling and recommendations for other services (i.e. flowers and obituaries) by people "he knows" and if you don't give in to it, his true nature comes out and he then works the system to give you the bare minimum that allows him to make his profit. He knows exactly what DHS and Social Security will pay to the penny and immediately doctored the paperwork so he could get every cent of it from them. When it came to paying our portion, we were instructed by David that he would only take cash or money orders. He does not accept any form of electronic payment at all. That sent off major red flags but of course by then, they already have your next of kin and the tab is running. The next hiccups came when they told us they only have a very old limo and do not have family cars and that we could not have a viewing/family hour at the funeral home because he does not work on Sunday so he can be home with his family. Many times I tried to contact David to drop off clothes and discuss things but would often get no answer or speak with his wife who answers the business phone from home. One of his employees is a member of a large church and he uses him to solicit customers, which is how we came to hear of Mercy Funeral Home. The misery grows when David contacts the cemetery and tells them that our deceased will require a larger casket and it won't fit into the vault we purchased. Therefore, the cemetery contacted us two days before the funeral and told us that they were cancelling our burial until we paid more money for a larger vault. We phoned David to ask why he called the cemetery and did not relay this information to us first and he denied it. Yet, when we questioned him about a larger casket, he then fessed up. I believe he did that so we would buy the burial vault from him instead of the cemetery. To make matters worse, he then told us that he did not have a larger casket for our family member. By now we were livid and couldn't wait to get the funeral over and be done with this scammer. I called around to casket retailers looking for a larger one to find out they only sell to vendors, not the public. One of them even told me that they were in litigation with Mercy Funeral Home for nonpayment and would "never do business with David again." The end result was they charged us an extra $100 and found a bigger casket. The funeral went off with a few more glitches like David passing out the obituaries before the service started or the family arrived and then hoarding a large amount of them in the car supposedly to save them for the family without anyone asking him to and leaving us short of programs during the service. Our final displeasure came when he interjected his Chaldean Catholic practices into our non-denominational burial. It was meant as a kind gesture but was inappropriate. When everything was over one of his employees asked if I would recommend them to other people? I think the look on my face answered his question and he just said "I understand." read more

You should be ashamed of yourself Mercy funeral home. This place is the absolute lowest of the low and no one should have to spend their last days grieving for a loved one in this hellhole. What an embarrassment! First, it's filthy, with holes in the folding chairs (I'm assuming real chairs for people to sit in and grieve cost too much for them), family chairs and couches full of stains and god knows what else, old pictures falling off the walls with holes where the nails once were, and dusty fake flowers hanging EVERYWHERE. Secondly, they didn't have heat in the building on the day of our viewing, yet somehow they thought this was something of a minor issue. They turned on propane heaters which did nothing to warm the room and only made the place smell strongly of propane. Thirdly, they had a flat screen tv in the corner of the room playing clips from what looked like a National Geographic commercial. So odd and completely inappropriate. Finally, the disrespect my family was shown throughout the day at mercy is something I will never forget. It even carried over the next day at the church when only two men showed up (from mercy) and were unable to move the casket from the hurst into the church for the private family viewing. Instead, they waited for 30 min to ask those in attendance to help move the casket. Losing a loved one is difficult enough on its own, please don't let mercy funeral home disrespect your family by allowing them the privilege of having your loved one laid to rest here. read more

We attended a funeral there on March 16, 2017 and it was 40 degrees in the building when we arrived. They were without heat for a week and still had the nerve to host a funeral? After 7 hours of propane heaters, a massive headache, frozen toes and a broken heart, the temperature maybe reached 55. When I inquired about the lack of heat they told me if I had a problem that I could call the police. Then they asked me what my relationship was to the deceased as if that even mattered! Besides the lack of heat, the stack of broken chairs next to the casket, the dirty plastic plants, the decorations falling off the wall and lack of concern from the owners, it goes to show you how much this place cares about the deceased and their family. I guess taking money from a grieving family was more important than anything. Totally unacceptable! read more

Had a funeral there 2-1-18 for my father and the guy running it this night had another family come in to look at the room as we where grieving. Very rude and unprofessional. Also if you wanna get told it's one price for everything then they charge you for even more even tho you didn't ask for the things the added and did. I would not recommend this funeral home to anyone that don't wanna get screwed over. My father will never ever be forgotten and although it was a hard time saying good bye he deserved much more respect. read more

David was very professional from the beginning to the end. Despite the terrible weather, David made our family comfortable and coordinated the viewing, church service and burial in a timely manner. The cost was reasonable. Thank you Mercy. read more

So thankful for the people here. Truly helped us get through a tough time. Compassionate and professional. Great people.

For the most part it wasn't to bad BUT...they did not have everything in place to finalize,during the last 4 hours of being with my dad I was forced to go home and get his social security card!! THEN...to top it off, they made my MOM got get a notary signature!! are you F'n kidding me??! all during the service! absolutely un acceptable in my book, oh yeah, you would think simple prayer cards would be included in the outstanding cost NOT! that cost a another $50... RIP pops, sorry for the mess read more