The Insomina and Sleep Institute of Arizona-Gilbert office is clean, the staff was very friendly…read moreand knowledgeable and the Physician was a very intelligent and kind lady. I can't express how much she made me feel at ease. I completed the home sleep study and now waiting for the results and would highly recommend them.

Front staff is friendly. Was referred to clinic due to…read moreinsomnia. First visit w/Walmary Santiago, NP was ok as she recommended/prescribed appts w/CBT for appts b4 at home sleep study. Two days prior to appt w/CBT it was cx'd as I was told 'he had an appt'. What? Explained situation that I've been on books for 2 months and awaiting sleep test. Was told I'd be put on 'immediate cancellation list' for next few days. Never was contacted. Sleep test: home test went horribly wrong from the start. Technician not available to instruct me on equip so front desk receptionist showed me in 7 mins. Failed to mention one cannot sleep on side or face down w/kit. I pulled out 100 hairs as sticky's moved during night to scalp. System did not read. They ordered a second test of differing kind: Velcro strap was sized for girth of a horse and slipped off during night, so again no read. Asked to repeat test and was told 'no'. Ok, now for tele call for results from Wilmar- had appt for 10 am...9.55 she's not signed on yet, 10 not signed on. 10:05. 10:10 no sign on. Finally I call front office and she eventually calls me back asking if I'd like to reschedule for off appt. She didn't know how to use telecall! We had 8 min of conversation which she just read from report and could not explain anything to me. Waste of time and money. Do not recommend. Found out later CBT left practice. I never once saw an MD. Wilma did recommend an at clinic sleep study. Hard pass as wouldn't trust them to do a proper study.

I really like Dr. Bohan, but the East Valley Clinic is a disaster…read more At my 2nd appointment (10:30 AM), I waited more than 2 hours and was told I'd be "the next patient after lunch". I LEFT. Currently I've been trying for nearly a week to reschedule an appointment. I've never reached a real person and have left 4 messages. No one has returned any of my calls.

I am submitting this complaint regarding Dr. Arturo Castro Jr. at East Valley Center for Pulmonary…read more& Sleep Disorder due to unprofessional conduct, dissemination of false information, and what I believe to be retaliatory patient abandonment. My wife has stage four lung cancer. Over the past three months, she has been repeatedly hospitalized at Banner Hospital and Mercy Gilbert Hospital due to tumor progression in her lungs and recurrent pneumonia. During these hospitalizations, Dr. Castro was one of the physicians who evaluated her. One day prior to my wife's discharge from the hospital, I spoke directly with Dr. Castro and requested that oxygen be arranged for her transportation home and continued home use. Dr. Castro stated that he would not order oxygen unless my wife came to his office for a follow-up appointment first, after which he would submit an order to Preferred Home Care. I explained that during prior hospitalizations, oxygen was arranged directly by the hospital before discharge. Dr. Castro responded that this "is not how it works" and that my wife "would not be approved" unless she first saw him in his office. This information was false. Hospitals are fully able to arrange discharge oxygen when medically necessary, which was later confirmed by hospital staff and another pulmonologist. The interaction left me with the strong impression that Dr. Castro was intentionally creating barriers in order to force an office visit before providing medically necessary equipment. Because my wife was extremely weak, we planned to follow up with pulmonology once she stabilized. After discharge, we contacted the same office to schedule an appointment with a different pulmonologist. At that time, we were told by office staff that my wife's name had been marked in the system as "Do Not Accept Patient" under Dr. Castro's instructions. I was shocked. My wife has done nothing wrong. She is a critically ill cancer patient who requires medical care. Blocking her from accessing any physician in that practice appears retaliatory and punitive simply because I questioned inaccurate information provided by Dr. Castro. This behavior raises serious concerns: * Retaliation against a patient * Interference with access to care * Dissemination of false medical and administrative information * Possible patient abandonment Physicians take an oath to place patient welfare first. Denying or obstructing care to a terminally ill patient because a family member questioned incorrect information is unacceptable. My wife is fighting for her life. She should never be used as leverage in a personal or financial dispute. I am requesting that this matter be formally reviewed and documented. I also strongly advise patients to be cautious when seeking care from this provider.

Dr. Redfeldt has been my ENT for years. She literally saved my life when through her constant…read moreattention to details, she detected a very rare Cancer in my nose. She operated on that Cancer, removed it and then arranged to have a great Radiation specialist do the follow-up radiation. I have been Cancer free for over 14 years now. I was told I would lose my Salivary glands due to the extreme radiation required, but the specialist she brought in was able to prevent any further problems. If not for her dedication and thoroughness I doubt I would be writing this now. Since then she has been my go to ENT and I have never been disappointed with her. I highly recommend Dr. Redfeldt for all your INT needs. She is a great physician. The depth of her knowledge is unmatched and She really cares for her patients.

Although I would always give Dr. Raquel Redtfelt a 5 star review as a specialist in her field I can…read morenow only give her 1 star for how I have been treated through the Covid pandemic. I was having problems with my voice for the last 3 months and I felt uncomfortable swallowing at times. I scheduled an appointment for 9/23. 2 days later a person on her office staff called me and told me she would do a Telemedicine call only and if she saw fit, She would have me come in. GREAT! Docs are now charging patients their full copay, mine is $30 for a telephone consult an then charge another $30 to come into the office to be checked. $60.....come on! So, I call my other ENT in Phoenix. They told me by all means, come in, we even have an opening tomorrow. So I went in and had a full exam. He even scoped my throat by putting a endoscope in my nose and down my throat and had me make certain sounds. The Dr. found some problems that I will not go into her but he told me to discontinue an inhaler that I was using that was prescribed by another Dr. He also said some of my problem may be due to acid reflux and I may have to change from OTC meds to something more suited for my condition. So tell me, how could that diagnosis been made via the phone? It wold have cost me $60 instead of $30. This Telemdicine this is a racket, a licence for doctors to increase their bottom line.They can charge you your deductible and code whatever they want to the insurance company. I have already dismissed 3 of my long term docs for bad practices like this. I dismissed my PCP last November after 15 years. I was in a car accident and went to the hospital emergency. The Hospital told me to see my PCP and follow up in 3 weeks with my PCP. My normal copay is $20 to my PCP and he wanted $150, what a rip for a follow up. I told them I am a patient for 15 years, they told me that they asked the Dr. and he said that is the rate.I tried to get the Dr. to change it but no go, so I quit his practice also. Why do doctors feel it is ok to fleece ther patients.

Was referred to Dr. Wang by my hand specialist, Dr. Carr & came here to have EMG (electromagnetic)…read moretests done on my wrists. This place is clean, tidy, & well organized & has a super friendly & knowledgeable staff. The EMG tests were a little painful but very helpful in my case (carpal tunnel). Also, this place does sleep disorder studies as well as neurology treatments & testing. Just an FYI. Dr. Wang is amazing & explains everything as he goes along. I recommend this place. They really helped me out!

After I was dropped as a patient by them I went on to Barrow Neurological Institute in Phoenix…read morewhere I'm treated for Acute Narcolepsy T1 with cataplexy, Severe Obstructive Sleep Apnea with 48 episodes an hour and I'm now being tested for Addisons disease. When a patient with memory issues misspeaks as to a medical procedure I'd think they would look for evidence rather than have the patient look for it.

I first scheduled my consultation in Aug '25, the first available apt was in Sept '25. They told me…read moreafter the apt they had to speak with insurance. Another month went by, no reply from this office. I called to follow up in Oct '25, found out nothing had been done and they had completely forgotten about me. They offered another apt, of course a month out in Nov '25. Meanwhile I get a $300 bill in the mail, for what? How does it take 3 months to get a sleep study done?

Dr. Khan is amazing and beyond professional. I'm so happy my primary care doctor referred me to…read morehim! Highly highly recommend!

Did a home sleep study, Kim was really helpful for the process on going into a home sleep study…read more Putting on the device was very easy. Kim may not respond right away when trying to contact but she always gets back to you.

I had the most amazing experience with Entire Sleep Solutions. The whole process was super easy…read more Kim was absolutely incredible and so helpful! I would highly recommend going here for all your sleep needs!

Dr Burns did such an awesome job..He removed a tooth and it was so fast and no pain. He is awful…read morenice. He called me to see how I was doing? That was very nice of him.

I was sent by my ENT and dentist to discuss wisdom tooth removal. My dentist recommended I get all…read more4 out, but given at I am over 40 and they haven't bothered me, I've not gotten it done. I've had an evaluation by another oral surgeon who I felt was just in the business of making money. I met with Dr Porter who sat down and talked to me. He reviewed my X-rays with with me and listened to my concerns. We both came to conclusion that one (not all 4) need to come out. I felt comfortable with the decision and appreciated his honesty. The day of surgery, I was very nervous, but the staff was very comforting. Before I knew it, the surgery was over. Dr Porter called me himself later that afternoon to check on me and answer any questions after that the anesthetic wore completely off. If you want an honest and caring oral surgeon, I highly recommend Dr Porter!

Everything went well. On time, friendly staff and wonderful, caring, and patient, Dr Bohan.read more

Dr. Gill was wonderful. Staff horrible. Been trying to get set up for a home sleep test. Took them…read moreover 2 weeks to reach out to the insurance company. I received an ok over a week ago still waiting for them to set it up. Would definitely not recommend this office.

After my sleep study they tried to tell me my severe Obstructive Sleep Apnea is at 18 times an hour…read moreand the MA there told me I don't have Narcolepsy. Well my severe Obstructive Sleep Apnea is at 48 times and hour ( perpetually ) and my acute Narcolepsy T1 W cataplexy is being treated at Barrow Neurological Institute in Phoenix now. The MA said I didn't have Narcolepsy to get around the fact that she isn't certified to treat Narcolepsy instead of allowing me to actually see a doctor. If you want to trust them that's fine but I had 3 sleep studies done prior to theirs and they are the odd man out. This is a trick some doctors will do to get you to sign up for other tests you don't need but it gives them the ability to bill your insurance for them. Buyer beware!

I did not use them!! I had a very disappointing experience at this sleep center on the phone. The…read morestaff, particularly the younger employees, came across as immature and unprofessional, all they cared about was scheduling an appointment!!! Their behavior lacked the seriousness and courtesy you'd expect. I didn't feel comfortable or taken seriously, and that's unacceptable in a place meant to support health and rest. I hope the management takes steps to hire and train staff who are capable of providing the respectful, professional care that patients deserve. Imagine, this was all on the phone!! Find another sleep center people.