I was hesitant to set up an appointment because of the available times listed on their web page for…read morescheduling. After My wife recorded me sleeping, I set an appointment, knowing that I couldn't make it at the time I scheduled because my work schedule conflicted. I replied to their email confirming the appointment and the called and easily worked around my schedule to set up an initial visit. The first visit was easy and thorough. Then sent me home with a device to monitor my sleep. I dropped it off the next day and I had the results within 30 minutes. Then they got me setup with the needed equipment. They also gave me their cell numbers and told me to call or text anytime. Great customer service, great price, and easy to work with. I highly recommend these guys.

The worst medical facility I've ever been too. Jim was rude and unorganized to say the least. Never…read moresaw the Dr. Then never called me back or returned my 5 calls. Never got cpap machine!!! Baffled. Stay far away from.

For over 10 years, night after night, I relied upon sleep medication to assist me in falling…read moreasleep. After being told by several physicians how important it is to get off long term usage of sleep meds, I decided to reach out to Dr. Gilbert at Scottsdale Insomnia and Sleep Medicine. Thanks to his expertise and encouragement, after only a few very detailed and informative meetings with him at his office and over the phone, I was sleeping like a baby! Dr. Gilbert is kind, compassionate and has taught me the tools to combat any sleep challenges that may come my way in the future. I am so grateful to Dr. Gilbert! Thanks to him, I no longer have a dependency on a commonly prescribed medication for sleep disorders and I am able to fall asleep all on my own!

I met Dr. Gilbert when I was hooked on pills. It had been almost 3 years since I had a decent night…read moresleep without feeling groggy or hungover the next day. Hooked on coffee and all sorts of caffeine I finally had to make a change. His protocol was easy to follow and most of all...it WORKED! I'm a skeptic and the first appointment I remember leaving thinking to myself "I hope I'm not gonna waste my money here". Boy was I wrong. I'd pay him double for the way I feel now. He's a true DREAM COME TRUE!

Dr. Redfeldt has been my ENT for years. She literally saved my life when through her constant…read moreattention to details, she detected a very rare Cancer in my nose. She operated on that Cancer, removed it and then arranged to have a great Radiation specialist do the follow-up radiation. I have been Cancer free for over 14 years now. I was told I would lose my Salivary glands due to the extreme radiation required, but the specialist she brought in was able to prevent any further problems. If not for her dedication and thoroughness I doubt I would be writing this now. Since then she has been my go to ENT and I have never been disappointed with her. I highly recommend Dr. Redfeldt for all your INT needs. She is a great physician. The depth of her knowledge is unmatched and She really cares for her patients.

Although I would always give Dr. Raquel Redtfelt a 5 star review as a specialist in her field I can…read morenow only give her 1 star for how I have been treated through the Covid pandemic. I was having problems with my voice for the last 3 months and I felt uncomfortable swallowing at times. I scheduled an appointment for 9/23. 2 days later a person on her office staff called me and told me she would do a Telemedicine call only and if she saw fit, She would have me come in. GREAT! Docs are now charging patients their full copay, mine is $30 for a telephone consult an then charge another $30 to come into the office to be checked. $60.....come on! So, I call my other ENT in Phoenix. They told me by all means, come in, we even have an opening tomorrow. So I went in and had a full exam. He even scoped my throat by putting a endoscope in my nose and down my throat and had me make certain sounds. The Dr. found some problems that I will not go into her but he told me to discontinue an inhaler that I was using that was prescribed by another Dr. He also said some of my problem may be due to acid reflux and I may have to change from OTC meds to something more suited for my condition. So tell me, how could that diagnosis been made via the phone? It wold have cost me $60 instead of $30. This Telemdicine this is a racket, a licence for doctors to increase their bottom line.They can charge you your deductible and code whatever they want to the insurance company. I have already dismissed 3 of my long term docs for bad practices like this. I dismissed my PCP last November after 15 years. I was in a car accident and went to the hospital emergency. The Hospital told me to see my PCP and follow up in 3 weeks with my PCP. My normal copay is $20 to my PCP and he wanted $150, what a rip for a follow up. I told them I am a patient for 15 years, they told me that they asked the Dr. and he said that is the rate.I tried to get the Dr. to change it but no go, so I quit his practice also. Why do doctors feel it is ok to fleece ther patients.

I am so happy my friend recommended them for me, after I got my mouth appliance I started noticing…read morehow much energy I got for sleeping good. My husband said its good to see me better and sleeping good.

I cannot recommend this dental practice enough! From the moment you walk in, the entire team is…read moreincredibly friendly and attentive. They have an amazing follow-up program that ensures you are doing well after your appointments. They truly treat you like family, and you can tell the staff considers themselves one big happy family as well. I originally came to them for a sleep apnea dental device, and it has been an absolute game-changer. The device has been an incredible help to me, and the care they took to fit and monitor it was top-notch. Such a warm, welcoming environment--I am so grateful to the whole team!

Service was quick upon arrival. They don't accept Care Credit nor were they familiar with it…read more Several forms to be completed. Wait time almost immediately after all paper work was complete to talk with the nurse. Dr. Castro came in the room within 10 min. for the evaluation. I was impressed with his knowledge and compassion. Total time in and out was 1 hour!

Just horrible. They sat on a referral for a sleep study well over a month. And sit in their office…read morefor an appt an hour after the scheduled time. Absolutely horrible

first of all, my first appointment was canceled because the doctor "kid was sick"…read moreThe morning of like 1 hour if my kid was sick they charge me $50 Second of all I was charged $200 straight at the door third of all the girl who actually did my test gave me a diagnosis she was not a doctor she was not a nurse she was a receptionist or A CNA IDK it was so weird I will not recommend this to anybody stay far away from neurodiagnostics. Go to your nuerologist, it's cheaper cleaner and more professional you actually have people with degrees that take care of you

I had a very disappointing experience at this office…read more Before my appointment, I called to ask if I could be billed later for the visit, and I was told that it would be fine. Based on that information, I took time off work and kept my appointment. When I arrived, I was told that I could not be billed later and that the information I had been given over the phone was incorrect. I explained that someone should be held accountable for giving patients inaccurate information, especially when patients take time off work based on what they're told. When I said that whoever gave me the incorrect information should be corrected so this wouldn't happen to other patients, the front desk employee suddenly handed me the phone and said, "Here, you talk to them." I declined because it wasn't my responsibility as the patient to confront or correct another employee. I was simply asking the office to address the mistake internally. Instead of acknowledging the error, I was then told, "You can always reschedule," which was not a solution after I had already made arrangements to be there. After my payment was made, the office manager came into the testing room while I was with the technician. I tried to de-escalate the situation by saying, "I'm sorry, I wasn't trying to get upset or mad. I was just told this over the phone." She replied, "I don't want to get mad either." I perceived that comment as threatening, which is why I responded, "Is that a challenge?" As the patient, I found the interaction intimidating and inappropriate. I reminded her that I was the patient and asked her to leave so I could finish my appointment. I do want to point out that the technician who performed my VNG test was professional and courteous. My concerns are not with the technician but with the way the front office handled the situation. Based on my experience, the front office demonstrated a lack of training, professionalism, and accountability. While I was there, it also appeared that other patients were experiencing issues with how the front office was handling things. Mistakes happen, but professionalism is measured by how those mistakes are handled. Unfortunately, instead of acknowledging the error and working toward a resolution, I left feeling dismissed, intimidated, and disappointed with the overall experience.

My son is a patient of Dr. Alarcio & she is absolutely the best! She was our second opinion & we…read morestayed with her. She listens, asks questions, examines, test & CARES! Unlike a "NEUROLOGIST" at PCH.

The Insomina and Sleep Institute of Arizona-Gilbert office is clean, the staff was very friendly…read moreand knowledgeable and the Physician was a very intelligent and kind lady. I can't express how much she made me feel at ease. I completed the home sleep study and now waiting for the results and would highly recommend them.

Front staff is friendly. Was referred to clinic due to…read moreinsomnia. First visit w/Walmary Santiago, NP was ok as she recommended/prescribed appts w/CBT for appts b4 at home sleep study. Two days prior to appt w/CBT it was cx'd as I was told 'he had an appt'. What? Explained situation that I've been on books for 2 months and awaiting sleep test. Was told I'd be put on 'immediate cancellation list' for next few days. Never was contacted. Sleep test: home test went horribly wrong from the start. Technician not available to instruct me on equip so front desk receptionist showed me in 7 mins. Failed to mention one cannot sleep on side or face down w/kit. I pulled out 100 hairs as sticky's moved during night to scalp. System did not read. They ordered a second test of differing kind: Velcro strap was sized for girth of a horse and slipped off during night, so again no read. Asked to repeat test and was told 'no'. Ok, now for tele call for results from Wilmar- had appt for 10 am...9.55 she's not signed on yet, 10 not signed on. 10:05. 10:10 no sign on. Finally I call front office and she eventually calls me back asking if I'd like to reschedule for off appt. She didn't know how to use telecall! We had 8 min of conversation which she just read from report and could not explain anything to me. Waste of time and money. Do not recommend. Found out later CBT left practice. I never once saw an MD. Wilma did recommend an at clinic sleep study. Hard pass as wouldn't trust them to do a proper study.