Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

Brought in my laptop with hopes of possible GPU repairs (If you know laptops you know how much of a…read morepain this can be). Due to the age of it the owner Mike took the time to explain everything about it and how it wouldn't be worth the money. His honesty blew me away and was extremely refreshing. Instead of just trying to make a buck he was more concerned with being honest. Wish more people did business like this! Now that I am in the market for a new computer, I will be heading back to talk with Mike about building me one.

Wow-I was blown away by the owner Michael for his honesty and level of customer service!…read moreI took in my son's computer for repair and Michael looked at it quickly and gave me suggestions on what my son could do to fix it himself-at no charge! And if his suggestions didn't work to come back and he would repair it. Thank you for your integrity and kindness Michael! You've got yourself a loyal customer by thinking about service first and taking care of the client!

A++++ great place to do business. Went in for an odd ball rgb fan with old style 4pin rgb and the…read morestaff found one that someone had recycled and gave to me for free. Will definitely use them in the future for all PC needs

I happen to be in the Norfolk area for business and Low, and behold realized that for the umpteenth…read moretime I left my power cord to my laptop at the house. After initially panicking, and then making a halfhearted attempt to find a potential replacement cord at a local goodwill, I decided to visit a proper computer shop. Providence computers just happened to be the closest to my location and so I decided to try it out on proximity alone. That being said, I was glad I did. This is a really small Shop run by a very professional owner, who probably greeted me and proceed to figure out what cord I actually needed. He actually had several Hewlett Packer computer cords which was helpful because I didn't bring the laptop with me. We were able to successfully identify a cord that worked for me and $35 later I was out and on my way. While they don't have a large selection of Apple or Mac products They do have a wide range of options in the windows family so if you're in the need for a computer or for service, definitely check this location out.

My father passed. I had his laptop and it has a bit locker security that I couldn't find the papers…read moreto, I was not able to get into the laptop. I dropped it off, paid a $40.00 deposit. I told him exactly what the issue was, to bypass the bit locker. He didn't need to diagnose it. I was told the repairs would take a week. One week passes, I get no call or update. I called and was told that it was a lot of work and he needs another week. Another week passes, I hear absolutely nothing, no follow-up call from the company. I called 2x more and was THEN told that they are really busy and backed up and needed another week. Another week....is all I could get from him as an update. Its been 1 month and a full week and he still never fixed it, nor did he ever call me to provide an update. I finally had had it and went to pick up my laptop and not use his business. He had taken some time to even locate my laptop when we asked for it back. I should have been more aware when I came there, as the store is literally stuffed from front door to the back and ceiling with electronics, in disarray and barely any space to walk in there. I should have been told at drop off how backed up they were, that it would take a while to even get to my laptop from the start. Had I known that, I never would have left it there to begin with. They also refused to give my $40.00 deposit back. Im guessing they need it more than I do. I do not, recommend this business at all. Unprofessional and deceitful regarding repair time frames and never reaching out to give me an update, not once.

Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Gave a great consultation! Was transparent, accommodating, and informative. If you need computer…read morework done, this is the place. He made an excellent impression and I look forward to giving him my business! Edit: I turned in my computer to Jerry on June 13 about 3 weeks after our initial conversation. He had it diagnosed, repaired, identified 3 other issues with it (not enough intake fans causing high temperatures, ram sticks in incorrect spots, and GPU sag) and fixed them upon my authorization for under 20$. The turn around time for everything was less than 3 hours. Honestly the time saved, other potential issues found and fixed, and expertise shown have made this the most incredible PC repair service I have ever used. He is worth every single penny. He is so considerate of your wallet it's refreshing. I will be going to him for all my future needs! (Copied from my google review because I want to shout Camtek out any way I can!)

Great customer service and extremely knowledgeable. He diagnosed my issue in no time and his…read moreprices are very reasonable. Highly recommend.

The service here is amazing! I came in for a simple laptop screen repair fix and the workers were…read morenothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!!

Myra noted, quite properly, that I had not made use of TechFix services. I thought I had made it…read moreclear in my comment that I really couldn't provide a valid review. I assumed that Yelp would take note of that, and not post it. I was wrong. However, in fairness, I am revising my comment. The service provided, including a very quick response, with the information requested provided, and prompt answers to subsequent questions, was "great," and deeply appreciated. So, I am modifying my evaluation to say that the service received was great, as far as it went. And, I am sure that TechFix would provide the services about which I inquired in a similar "great" manner, worthy of 5 stars.

I recently stopped by OfficeMax, located on Greenbrier Parkway in the heart of Chesapeake, to pick…read moreup some supplies for my Home Office. They have a great selection of products available. Admittedly, I'm not a fan of the big box stores but it is getting increasingly difficult to find local stores that sell products for the Home Office. Given the wide variety of products and the customer service that I received, I'm rounding up from a 3.5 to a 4 Star.

Fat guy in front didn't want to help me and could've easily scanned to see if chair was in stock…read morebut would rather huff n puff and scroll thru his phone. Go somewhere else

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Highly recommend for any Apple related service no matter what the problem is . also for new sales !read more

My machine was repaired and works well now, but these guys need to learn to keep up communication…read moreand set expectations with customers. I shouldn't have to call you (twice!) for an update. If it's going to take 10 days - that's fine - but I need to know that upfront. My biggest problem was really the lack of communication. After dropping my machine off, I called the provider 4 days later to ask when I could expect the machine to be ready, and at that point they asked for permission to repair it. ??!! Isn't permission implied when you drop it off? Or shouldn't you have called me sooner if you needed permission? I was told it would be ready latest 2-3 days. 6 days later I hadn't heard from them still - I called back and it was then that they said they had received a bad part from Apple and had to reorder it. Later that day they called to tell me I could pick it up. If I had another option to take my Mac to for a certified repair, I would go somewhere else.

I had my daughters iPhone battery replaced within a day. A few weeks later had to bring my…read moredaughter's iPad for a battery issue. The guy was friendly and fixed within a couple days. I was skeptical of these repair places because you never know if someone's trying to upsell parts to make money. I got one price and no changes. Would recommend!

Omg he was so helpful I had just received a birthday…read morepresent, a very nice watch, but it was too large. I was asked by my boyfriend to wait and he'd fix it this weekend. So of course I removed a few links myself and in the process lost a pin. This pin completely disappeared into thin air! I pulled pins out of a couple other watches desperately trying to get this put back together. I gave up and decided this is it something I should not have messed with, but now it was too late and I needed to get this fixed. I didn't wanna go to the mall and deal with that so I just came to this location and gave it a shot. The shop guy (didn't catch name) fixed it and it's on my wrist right now and he was extremely helpful and the price was unbeatable. Thank o