They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

It's difficult to find great computer repair/support services these days, especially certified, but…read moreaccessible and reasonably priced, but I found it in Gus with Atlantic Computer Specialists. I needed a quick turnaround on replacement of a shattered iPad screen with damage to one corner. Gus graciously worked the repair into his schedule. He thoroughly explained the procedure and his paperwork; then set the expectation of when it would be finished, which was later that day or the next morning. I received a text that afternoon saying the repair was complete as stated and picked it up the next morning at his shop. I found Gus to be very professional, knowledgeable and friendly. I would definitely recommend his service & will be keeping his contact information handy for future computer needs!

I had just returned from my deployment and forgot my laptop password. I took it to Gus at Atlanyic…read morecomputer repair and within 5 mins i was in my laptop and changed my password. He even checked my ID to ensure i was who i said i was and was nothing short of a life saver. Great service and very professional once again thatnk you for your help .

They called about the job but never sent a written estimate, even after I emailed them about it.read more

This survey is tech focused. However the company is the issue. First, there's no option on the…read moreinstall page about smart locks. I mentioned in the comments that I had 2 that needed installed. I found out when the tech arrived that there's an extra fee for that. My appointment was set for 10am, at 1030 I reached out to customer support to find out where the tech was as he hadn't arrived or made contact. I was told the tech would contact me within 15 minutes for a status. An hour later I got the call saying he was booked and wouldn't be able to make the appointment time. The tech finally arrived at 5pm! While this might seems like a technician issue, it's scheduling in the company. After instal was complete (and the tech left all the trash laying around) I was charged an extra $20 by the company for no known reason.

Had a Dell laptop that was about 3 years old and was not performing in any way it should have been…read more I tried fixing and replacing the DC Jack myself. That's another story, a fail to say the least. I searched for a repair shop and came across MRO and boy am I glad I did! I was very skeptical and weary about someone possibly trying to take advantage of me (money wise). Mike was very friendly, patient, likeable and even more knowledgeable and helpful. He took a look at my laptop and we discussed and laughed at my subpar repair attempt. Within minutes of turning it on he was able to tell me exactly what was wrong and why. He answered my many many questions and was very detailed about everything he wanted to do to fix my laptop. He advised me about what I should do based on what I'd be using the computer for. So many things wrong with my laptop I thought I'd have to just get a new one. It wouldn't hold a charge, touch pad stopped working, slow, s l o w, SLOW!!!! No antivirus protection anything. Whew. I picked my laptop up a few days later and I lie to you not, IT'S FASTER AND BETTER THAN THE DAY I BOUGHT IT!!! I couldn't believe it! I'm so grateful I trusted Mike with my laptop. 10/10 would recommend and MRO will be my computer place! Do yourself a favor and allow this amazing company to take care of you and your needs! You won't regret it.

Brought in my laptop with hopes of possible GPU repairs (If you know laptops you know how much of a…read morepain this can be). Due to the age of it the owner Mike took the time to explain everything about it and how it wouldn't be worth the money. His honesty blew me away and was extremely refreshing. Instead of just trying to make a buck he was more concerned with being honest. Wish more people did business like this! Now that I am in the market for a new computer, I will be heading back to talk with Mike about building me one.

We own a business in Norfolk, Kayak Nature Tours, Ltd. and we were having some major computer…read moreissues and we found Matt through the internet (Yelp). We gave him a call and from the very beginning he was great to work with. He was able to answer our entire question so we could understand them. We definitely would highly recommend you give him a call for excellent computer service. Thanks, Matt Randy and Bonita G.

From the owner: Virus Removal, Memory Upgrades, Data Recovery, Internet Connection Problems, Slow PC Helpread more