Easy lab to get in and out of if you are in a hurry. They are seldom busy. The staff here is very…read morefriendly and easy to work with. If there is ever a question about your labs, they call right away to get the answer and straighten it out. The longest I have ever had to wait is 10 minutes to get my lab work taken. My results have always been sent right away to my doctor. I have never had any problems

So friendly, however there is only one person working every time for the last 6 months coming here…read more I'm sitting with 6 people past appt times and getting called by the one person I love quest but you need two people here. Especially for random drug screens I've waited for hour or more walking in with like two or 3 ppl in waiting area These girls need help!

Quest diagnostics will not submit the bill to my insurance company. My claims need to go to a…read morespecific address and they do not have that address in their system so they keep sending the claims directly to Aetna. I have called three times to straighten this out and each time have been assured that the situation has been corrected. When you call you are waiting over an hour for someone to pick up the phone. Their online portal does not allow a space for the billing address and they will not send a paper bill. I have very good insurance and should not have to go through this aggravation. This company seems to have a monopoly on certain tests. What am I to do now that I need another blood test? I will have to contact the insurance commission and hope they can get Quest to submit correctly. One more headache when I should only be trying to get well.

I've been getting lab work done my entire life and since meritus has taken over this lab has gone…read moredown hill. For someone who is continuously at the doctors office, it would be ideal to have a pleasant experience. At this lab the front desk staff can be unpleasantly short with you. The phlebotomists usually make up for it but today the one I had in particular was moving too quick for my comfort and her stick was rushed and painful. Considering i've been doing this my entire life I can tolerate getting it done but this visit was enough to make me want to speak up and advise people to find somewhere else to go. If you're in a rush then by all means; this place will rush right along with you. If you want a place that treats you like a person, go somewhere else.

North Point front desk staff are friendly & helpful. Have had difficulty w/ my meritus doctors…read moreoffice clicking the lab request thru electronically. Resulting in returning the next day after calling doctors office. Lab front desk staff was pleasant and tried to help. Return visit had me in and out in 30 minutes. Crowded at 6:30am before heading to work. But front desk and lab tech staff were competent and pleasant. The process moves quickly. My doctors office is hit or miss with clicking the lab slip thru so it's nice the lab is organized.

Quick easy cheap. Went in for blood draw for lab work. 5 min wait. 2 min procedure. Under $50.read more

Be prepared to wait! Very busy, very slow service. Staff are courteous and competent, but the wait…read moretimes are very annoying.

Due to my husband's early work hours we had to make a Saturday morning appointment for him to have…read moreblood drawn. This was our first visit to this location and we couldn't have been happier with the whole experience. I made his appointment online which was very quick and easy. He received confirmation emails & texts the day before and the morning of his appointment. They have an online check in system so you can wait in the comfort of your car until they're ready for you. We arrived early, he checked in, and they had him in and out in no time. The two ladies he dealt with were extremely nice. We were done and headed home before his scheduled appointment time! The next time either of us needs to go to a facility other than our physicians office this will be our go-to place! Exceptional!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Life Changing! I'm so glad I finally made the decision to go. This has helped me way beyond weight…read moreloss, although I'm very happy with those results too!

The staff is so pleasant and answers all your questions. I'm really enjoying my new way of eating…read morefor a healthier life.