If there were 6 stars to give, I'd give them all to Manpreet without hesitation! Manpreet has me helped over many years, efficiently, with kindness and always ready to go beyond the call of duty as needed. She responds quickly to phone, email and in-person questions in a way that makes you feel as if your questions were her only focus. If she can't answer a question (which is rare), she has connects me with someone who can. Most recently, she got an answer to a mortgage question I had been struggling with for over a week, including several calls and emails to the mortgage team. Thank-you Manpreet. read more

Thank you Annette and Gigi for keeping me up to date with all the new services and products. I love my credit union they are very professional and friendly. read more

Where to begin Anna Phan is amazing she need raise her she made this process so easy and fast, getting me approved for a line of credit. She kept me informed with the whole process guide me. read more

Five stars for Curtis Linville! He has been incredible through the process so far. I had previously chatted with him on separate occasions over the years but it never made sense to refi. Now it does and we're doing it. I was in process with another lender that was dragging its heels and I reached out to Curtis and he has been a godsend. He filed for documents today that our previous lender refused to fetch for us and demanded that we take care of. This guy is so on it! read more

Thank you to David Park and the team at Meriwest for their help securing my home loan. They did a phenomenal job meeting a condensed closing timeline and keeping me informed throughout. David was an amazing advisor and would highly recommend him for his professionalism and empathy. read more

Words seriously can not describe how thankful I am with meriwest , Will, cortina. These two beautiful humans seriously gave me the motivation I needed to get back to life. I lost my bestfriend, my big brother, my supporter. He was my everything. With out realizing it I was sinking into depression and I was having a very hard time getting back to life with out him there. I was falling behind on my payments because I seriously could not hold my self together at work. I was starting to become more depressed because I'm never late on bills. Life honestly was the worst and I started to think that's it I can't go on at some points. I would have to prep my self to explain to corrina how I'm sorry but I'm in so much pain. But I promise to get the car paid. She was seriously so amazing and so supportive. She really cared about what I was dealing with. She knew it was not easy to lose someone you love and she worked with me as much as she can. She even would motivate me to be stronger and that's something my brother would do all the time. I felt it was very important that corrina's supervisor knew how amazing she was and how she deserves credit for her outstanding efforts. I was connected to Will and I tried to make it as fast as possible so I broke it down and shared with Will what was going on in my life at that current moment and how I appreciate corrina so much for her working with me. And let me just say this they are seriously both really good humans. Will understood exactly what I was dealing with and he wanted to help me get back on track and he seriously did that. The things he said to me will forever stay with me and I will use that as my motivation to keep going. Thank you Will for being my angel. Both corrina and Will are everything every company needs. I never would of thought that when I was making the decision to bank here that would be one of the best choices I made and one I'm so thankful for. Will i appreciate you more then you'll ever know. Please don't ever change because the world needs more humans like you. read more

This credit union is 5 star !! Manpreet Mand was superb in helping me !! Thank you very much

Went through Meriwest to refinance our existing mortgage and turned out to be a very frustrating experience mainly due to the lack of communication from our Meriwest representative. We had to follow up numerous times and ended up being dragged out over several months. Ended up escalating to a manager who wasn't much help either. We found a lot more information talking directly with the the underwriters. Advice to management: Review your end to end process and communication protocols with mortgage loans. Send out satisfaction surveys. You are losing out on opportunities! read more

I highly recommend my loan officer, Creighton Galloway at Meriwest Mortgage. This was the third time working with him over nearly a decade and every time I got the best possible rate and closed ahead of schedule. He is always responsive from pre-approval to closing and I really appreciate how he tries to understand the situation and recommend the best loan product based on different scenarios. He is THE best. read more

This is a shout out for Manpreet Mand, a Financial Service Rep at the Chesbro office. We received excellent service, many emails on weekends and evenings and lots of support. I would recommend Manpreet to anyone needing financial services from Meriwest. read more

Just awesome service! Manpreet help me and my son sent up his checking and saving and answered all our questions. We where in and out quickly!! Thank you read more

I'm writing this review to recommend Creighton Galloway for his outstanding job helping us buy our first home in the San Jose Japantown neighborhood. We were totally clueless about how to get a mortgage and buy a house, and he walked us through every step of the way. We talked many times over more than 6 months as we went from putting out feelers, to getting pre-approved, to eventually getting our offer accepted. By the time we ended up seeing our dream house, all our finances were totally locked down and we felt 100% prepared. I think we ended up moving in like 3 weeks after taking the first tour. The whole process went perfectly smooth and I think his responsiveness and preparation played a huge role. Thanks Creighton! read more

Highly Recommend Meriwest for Mortgage needs. I would like to specifically thank Manpreet Mand @ Meriwest who helped me with all my questions post refinance. She is really helpful and responsive to make sure customer gets the best service at the end of the day. I really appreciate all the things she does for customers. read more

Curtis Linville is great however the Customer Service Department is absolutely horrible and predatory. I am currently on CA State Disability for mental illness and requested a short term forbearance until my checks start arriving. CA takes about 2 weeks to issue the first check, after my doctor filled out the necessary forms. I was given a forbearance for 3 days although I requested 3 weeks, 3 days does nothing. They will not assume any responsibility for their error and continually harass my wife and I with threatening 2+ weeks past dated letters (written on 9/12/22 delivered on 9/30/22) and constant phone calls along with almost daily letters sent for a payment that is not even yet in default. However we payed and were caught up on (9/15/2022 & 9/30/2022) and have zero outstanding payments due. My disability causes a great deal of stress mood swings and psychosis. I am in a daily treatment program to address this and working at this time is not an option. This experience has elevated my condition to a point of moving several steps backwards in my treatment. My family and I are now pursuing legal action as they are not following guidelines for ADA. My extended family is very wealthy and are helping us with this. If my condition was due to Covid-19 they would bend over backwards to help because they have to. This company lacks compassion unless they are required to do so by law. I am not looking to get anything for free or get over on them in any way, I was simply in need of a short term forbearance (2-3 weeks) and given 3 days. Being late by 12 days (I paid the mortgage on the month it was due) they threatened Short Sale and Foreclosure. For a payment that is yet to be in default! I know our house is worth 4 times what our loan is so I imagine they want our house badly so they can capitalize on the profits. I am not using my real name because I prefer to keep my condition private. Judging by the other reviews someone will probably contact us not because they want to help, they do not want negative reviews, but I will not change my opinion on this company. By the way as a Merwiest member of of 25 years I expect better service if we are truly owners. But that is just a front they use for their tax purposes. read more

We recently worked with Meriwest to get a home loan. Everyone in the process was very responsive and made us feel taken care of. In particular, I'd like to thank to Curtis Linville. He went above and beyond to ensure that our loan was approved over a short time frame and also secured a competitive rate for us. He provided a lot of information that helped us understand the timeline and what needed to happen next. If you're working with Meriwest to get a mortgage, I'd highly recommend Curtis. read more

Much props to Curtis for being able to close for us in 24 days! The main reason HKB and I went with them for our home loan is because of the HEART of San Mateo County program works exclusively with them. Due to the short sale nature of our place, we unfortunately had a deadline from the lien holder. We were scared of losing the place or facing per diem fines, but Curtis for worked late hours and pushed other involved parties to complete everything on time for us. The timing was amazing, and even our realtor was impressed by him. He was also pretty patient in explaining things repeatedly to us, since we're first-time homebuyers. Unfortunately, there's not much flexibility in terms of rates or closing costs probably because it's a credit union. read more

I fully recommend Creighton Galloway and Meriwest to anyone looking to secure a mortgage. Creighton was my loan officer for a new townhouse-style condo purchase in Q1 2015 - located in the South Bay. From start-to-finish, Creighton was super helpful and responsive - always taking my calls, answering my emails lightning fast, and following-up to keep me in the loop. Being a first-time homeowner, he patiently worked with me to understand the entire process - where / when he needed something from me, what his next action items were, and what timeframe he was aiming towards. In the end, we got everything wrapped up ahead of schedule and I was actually able to get my keys ahead of the original target closing date! read more

Absolutely the worst experience that I have had with a financial institution! To start of I updated my information through them and it was not recorded so all my information was being sent to a old adress. My card was sent to a old adress and was without a card for the better part of a month. The back office always holds my paycheck for over a week so I am unable to have funds available. I would not recommend this place to anyone. If you are smart run away from meriwest they will make your life a living hell. read more

John Souza from Meriwest is a rock star. My wife and I found the house of our dreams, but it was just outside of our price range. Rather than give up, our realtor (Denise Padilla from Intero - also a rock star) thought we could potentially get a steal of a deal if our lender could close in less than two weeks, since the seller had already moved out and a major priority of his was to close quickly. Oh, and in addition to this, we also could only afford a 10% down payment, so we were working with a 90% LTV ratio. In our offer, we said that we could lift the financing contingency in less than 2 weeks, and this was key in the seller choosing our offer (which was not the highest offer on the table). This time frame is almost unheard of, but John was able to get us there, and we also got a very attractive interest rate through Meriwest. All the while, John was very professional, and had excellent communication with me throughout the entire process (I'm a needy customer so there was a lot of communication!). I felt like I was always up to date with where things stood, and I always had 100% confidence in him. I will recommend John and Meriwest to all of my friends. Thank you! Aaron read more

Debra Page was great! She went out of her way to make my refinance work. We hit snags along the way (NOTHING TO DO WITH MERIWEST) and she went above and beyond to make sure all went well. read more

John Souza is the best. I've done two purchases and one refinance with John, and all times, he's given me fantastic rates that beat all the big banks, but he shines most for his speed and service. I've done a 21 and 14 day close with him. He's responsive over e-mail/text at all hours and makes sure all documents are submitted in a timely fashion. read more

I worked with Creighton Galloway on obtaining a mortgage for my purchase and he was fantastic. He made the process very effortless and easy. He was very professional and knowledgeabe and just an outstanding guy. I would recommend anyone who is looking for a mortgage consultant to contact Creighton Galloway from Meriwest Mortgage. read more

I am thrilled to recommend Meriwest to anyone looking to secure their mortgage. I had a rough time finding a solid loan through banks, but as soon as I talked to Creighton Galloway at Meriwest, the process suddenly became a breeze. He worked extremely hard to qualify us for our mortgage, and he was able to close on our home purchase in no time. My wife and I are so happy to have found an amazing home and we have to give huge praise to Creighton at Meriwest for helping us purchase it. Thanks! read more

Just completed a closing with Meriwest. Very straight forward experience and no surprise. Scheduled appraisal almost immediately and got the report in ONE day. "Wow". Creighton Galloway helped to locked the rate just in time before the huge jump. Bank fee is very reasonable and clear. Underwriting is fairy quick and the overall we could close the escrow in two weeks. This is a aswsome team and I will do business again if I have another chance. read more

We just completed a home purchase mortgage with Meriwest. We worked with Creighton Gallowa, Mortgage Loan Consultant in Meriwest Mortgage. Creig is always delightful to work with. He is highly responsive, friendly, and extremely professional. The fee is very reasonable. We are so lucky to have Meriwest Mortgage as our mortgage bank and we totally feel Meriwest got us covered. Meriwest bank is located in Bay Area so the bank fully understand the pricing and real estate craziness here. I will call them again for car loan and refinance in the future. Love this team! read more

Recently we purchased a home and worked with Creighton for our home loan. Creighton was prompt, professional, and courteous. He was patient and thorough answering all of our questions. Creighton navigated us through all phases of the process well beyond what I would have expected and acted positively on my behalf when the process met some very unexpected hurdles. He'll be the first and only recommendation I have to any friends or family looking to refinance or purchase of a home. Thank you Creighton! read more

Just getting around to this update. Got to the closing w/ FidelityTitle &amt didn't match the quoted email amt so I walked since they couldn't reach Debra from Meriwest. They finally fixed it, but it was a stressful weekend & required another trip to Fidelity & several more emails. I would never do business w/either of them again. To hide their fees, they get you to request more of a loan. Don't just focus on the rate & monthly amt; be sure you know the APR which tells you what you are really paying. The greater the spread between int rate & APR, the more fees they get! read more

I've been very pleased with Meriwest Mortgage over the years. They've completed several loans for me providing great service and follow through throughout the process. In particular I've worked mainly with Creighton Galloway, Mortgage Loan Consultant and he's been very professional and a pleasure to work with. I can always count on him providing me with updates and handling details given my busy schedule. I've also recommended Creighton Galloway to my professional colleagues and they've experienced the same great service. I would recommend Meriwest Mortgage and Creighton to anyone seeking mortgage Loan Consultant Service. read more

my review is for John Souza - he did an amazing job with our closing... he delivered an outstanding rate, provided professional and personal services and even showed up at our closing to make sure things went smoothly read more

My review is for John Souza at Meriwest mortgage. John is fast fast fast! Even when I didn't need him for my loan 7 months ago, he responded with my emails very quickly. Me and my husband just closed on a home today, and must I say John makes this process a breeze and stress free!! John was able to get our loan fully approved while in contract in 5 days! Keep in mind this is not 5 business days. He started on our loan on a Saturday. So grateful! The market is so competitive now a days... If you are thinking of buying a home, Your offer will look a lot stronger if you can completely remove the loan contingency prior to bidding on a home or have a shorter loan contingency. This makes a huge difference. All the documents I sent him were through the secure website where you have to log in. So he is not only fast but also convenient and secure. Everything he needed from me he would ask me through email me. If it was urgent then he would text me. He delivered on everything he promised. From the low rate, the time it took to remove loan contingency, contacting the title company and home insurance company and all the way to the time of closing. Which is today! I would highly recommend John, because he has so much experience in this field and he delivered on every note! He also is a speaker for the heart loan program out of San Mateo county. Thank you John for making this such a stress free process! read more

I've used Debra Page at Meriwest a few times for different loans. The process has been very smooth each time. I got good rates, didn't have to jump through hoops like I did at other places. I wish I would have gone with them years ago. read more

Had a great experience working with Creighton Galloway on a refi. He was always available to answer questions throughout the entire process and was able to recommend additional options that saved us $$$! Thank you Creighton! read more

I can't say enough about how good my experience was with Meriwest Mortgage, particularly with my loan officer, John Souza. In our crazy market, John was able to give us a VERY fast close, with great terms to make sure we stayed competitive, and he worked extremely hard every day to make sure we met all our deadlines. As stressful as buying a home can be, John was able to calm our nerves and reassure us, guide us as we navigated all the nuances of the process, and deliver on all his promises. If I refinance or buy again, there's no question I will be coming back (and I'm referring all my friends)! read more