Alayna(I hope I got the name/spelling right!) did a perfect highlight on my hair! It felt like we…read morewere old friends by the time I was finished! She is just starting out and is going to be a master at her craft! I will never go anywhere else! Prices are excellent also

Alayna cut my hair. It took me 3 months for it to grow so another stylist could fix the damage she…read moredid. My head looked like I went thru a fan. Never have I ever had such an awful cut. Could be why she has so many available appointments. My honest opinion is she needs more schooling. And then proceed back to a salon setting.

Had a great facial and received some good advice on a new skin care regimen. I'm not sure it's…read morefully doing the trick, but it was nice to have someone talk to me in more specific terms about what I might want to try rather than getting the very basic sales pitch on product. I felt very relaxed leaving the facial. The setting is very nice, if a little like a maze, and everyone is very friendly. I liked how bright and airy the top floor felt, and the locker room was clean. I'm not entirely sure I like that they put a robe and shoes in the locker for you, since I am not a one-size fits all body, but overall it was relaxing and nice.

My recent experience with the FactorFive Renew Dermal Solution Peel at Spargo Spa and Salon turned…read moreout to be far from what I expected. Initially intending to continue IPL treatments, I was persuaded to try this new peel that was marketed as gentle and convenient with no downtime. I found no reviews online regarding this product and put my trust in the personnel working in the Medispa at Spargo. There were four sessions spaced a week apart. Despite following all post-treatment instructions--applying the recommended Factor 5 facial mask to soothe my skin and maintain hydration--I encountered significant problems. Rather than seeing healthier, rejuvenated skin, I developed large red spots and severe dryness after each peel. I was told my face would look so much better after a week or two. The discomfort was substantial, and even with additional application of lotion and Aquaphor, my skin's condition worsened. Makeup failed to conceal the marks and I was told after the 3rd treatment that I needed to do 4 even though I planned on stopping due to the effects on my face. Although Spargo refunded the cost of my final treatment, the damage is more than when I started. I was hoping to get rid of age/sun marks on my face this product was terrible for me.

I very much appreciated being able to get in quickly - within a day of my initial search. No one…read moreacknowledged me when I walked in. I had to go look for someone to let them know I was there. My stylist - whose name I don't recall was nice enough. I heard about her previous client on and off throughout my appt and I thought that was very awkward. Her technique in doing my hair was a bit odd compared to previous stylists but overall my cut turned out fine. I think I will keep looking though. Just had an odd vibe with this place.

I am so very glad I found this place! Amy is excellent -…read morereasonable prices as well. Unpretentious, clean, friendly place. With women with their egos in check!

I agree that the salon is not much to look at from the outside - almost missed it when I was…read moreheading to my appointment - plus the only way to enter the parking lot is from the side street, so I was pulling a couple U-turns to get in. I was gifted with a certificate and was happily surprised to find an Aveda salon right here in Wauwatosa! I wanted a massage, but they no longer offer them. So, I opted for a new service I've never had before - a facial! I made an appointment for a 90-minute Dual Exfoliation Peel and was paired with Lisa, who is absolutely incredible. Lisa walked me through every step of the process as I was a newbie. Starting with changing into a sarong, slipped, and comfy robe, we did a foot soak and light foot/leg massage. Then back to the private room where I laid on the table. The lights were turned down to a calming level which was nice. The one really off-putting thing in this otherwise calming room was the ceiling - there were HUGE brown water stains on the ceiling tiles that were absolutely disgusting. It's not hard to replace a few tiles, so that surprised me. Luckily my eyes were closed most of the time. Also the music wasn't particularly relaxing with drum beats and chanting sometimes. She started with a "sensory journey" where I got to choose an oil scent I found pleasing out of three. Then she exfoliated my whole face with a nice scrub, really focusing on getting the dead skin layer off and not just "petting" my face with the product. Between each mask I got a hot towel, which was heavenly being wiped on my neck and face. We did a chemical peel (not like you're picturing, remember Aveda is all natural and vegan!) where the cooling part was first, and the second was a nice warming sensation. The facial even including a light neck massage and she did a wonderful job on my arms and hands. The results were shocking - I did look smooth and refreshed, and learned more about proper skincare routines for my skin. I 100% absolutely recommend this salon, this service, and I want to be friends with Lisa - she was so friendly and great! The price tag was very high for regular treatments ($150 for the 90 minute treatment) so I don't know when I'd be able to afford to come back - but they did a wonderful job. They also have a full Aveda shop in the front to stock up on your products, really nice to not have to go into Mayfair or to pay shipping. ProTip - if you're a first timer mention the $20 discount on the website!

Buyer Beware! Called for a quote on service and when I checked out it was $57 more . Don't…read moreappreciate being lied to and/or feeling like I had been robbed with a smile. Gave the owner/manager an opportunity to rectify this very upsetting experience, but she became defensive, indicating she would "discuss with staff at their next meeting". Really? How unprofessional and inappropriate. I get my hair done faithfully every 6-8 weeks and never need extra product. The stylist begged to style my hair, which consisted of using her hands to twist my wet hair. This was $27 up-charge unbeknown to me! Had I taken a picture of the discarded "extra" product mentioned, I would have posted as it was about 1/3 of a bowl. Clearly appeared to have been dispensed for the extra $$ which wasn't needed or used. Would have given an extra star had I not been taken advantage of. Seems as if it was a communication issue. But the fact remains, when the owner/manager is given an opportunity to rectify and does nothing, says a lot for that business on how they treat clients. #1 attribute in any successful business is customer service. They do, however give new clients a sample "gift bag" which consists of some of the samples Aveda gives when you purchase sets or liters. So to ease my mind, I felt as if I purchased the gift bag. Note: They do offer a $20 coupon on their website to new clients. Thank goodness I remembered or I would have been even more disappointed. The stylist should acknowledge new clients with this advertised promotion. Luckily I mentioned it after the shocking total cost was announced. Hopefully this helps others be aware of silent uncharges and hopefully getting what you need or want and not more.

Few staff, almost always empty now. Used to be a lively and thriving business. The current owner…read moreshows no great interest and the salon is fading into oblivion. It's very sad.

I went for an all over hair color appointment today. Gayle was my stylist and did a great…read moreservice..She was very kind and explained all the different things she would do to my hair upfront..Great experience overall..

Great hairstylists. They all cut hair very well. I have been to several different stylists and I'm…read morealways happy with the haircut cut.

Great service , great atmosphere , And you walk out looking really good . It is worth every penny…read moreas life is short, and hey, why not ?

Just for the record, it's been awhile since I felt a need to post ANY kind of review on Yelp…read more.. But, as soon as I got to work today I needed to sit down and write this. I just got back from getting a Brazilian wax and an eyebrow tint with Susan. Can I just say she's AMAZING. I had a Brazilian wax a year ago from a fancy spa in Brookfield...(won't say the name but it rhymes with Chazana...) and I vowed I would NEVER do that again. My hubby talked me into it, and can I just say it was SO different from what I experienced????? Ok??? Susan was SO kind and understand and kept me talking the entire time. It only took about 15 minutes and was so much less painful than before. I couldn't believe she was done! She is SOOOO skilled that I'm already looking at the calendar to schedule my next one. KUDOS CHICKADEE! Also, the eyebrow tint was perfectly natural. Last time I got it done I looked like an Angry Bird. This time it was beautifully matched to my hair. SUSAN... YOU ROCK!! I can't wait to come back, and I will definitely refer ALL of my friends to you! Thank you for your expertise and commitment to doing things so professionally! See you in 4-6 weeks! :) Michelle

I have to disagree with most of the reviews I've seen. I had a completely different experience with…read moreSusan and I would never go back to her. She was just plain rude and actually mean towards me. I felt like she was also in a rush because she opened the door while I was in the middle of changing. No knock or anything. Just opened it. I have had Brazilian waxes at 3 or 4 different places and this was the absolute most painful and she just kept tearing off the strips and had the nerve to tell me that I am probably one of those people that shouldn't get these waxes done because of how painful I said she was. It was her, not me. I never had a wax that was this painful. Then when she was done, I just wanted to get out of there so I hopped of the table and started to change. She had the nerve to say, "can you at least wait until I leave the room?". Seriously!!?? She had no problem walking in on me while I was changing and had just seen the most private areas of my body and she now had a problem that I wanted to get my clothes on as quickly as possible. This was about 8 months ago and I'm still angry that I tipped her so well for 10 minutes of the worst pain ever. I wish I hadn't tipped at all. I never felt so uncomfortable with her, this place, her attitude, etc. I honestly feel she was so rude because I am not a complete fake and was overweight at the time. I'm sure she is nice to everyone that is equally fake to her with Botox, fake books, fake face, etc.

Outstanding Job, thank you Lisa. Affordable and I will most definitely be back. they also do full…read morebody waxing which I will post a review on later. I paid $59 for threading, eyebrow tinting, and eyelash extensions. Side by side photo attached.

This place is such a hit or miss i swear. One day they will do so good your lashes will stay on for…read moreweeks and then one day they will come off the next day. This is the second time now where i've came and the lashes are popped off by the next day for no reason at all. This is the last time i will be coming here to get my lashes done as it's just money wasted now. Not impressed by this place at all even after giving it another chance.