Very affordable, very friendly staff. It's like a flea market exclusively for beauty products!…read more I've never tried any of the wigs, but they have a lot of them. I go for the cheap jewelry, and usually find a few other items I just have to have.

This is rating is based on the unethical behavior of the store cashier. The store itself was…read moreprofessional: clean, organized and had well stocked merchandise. Below is the letter I sent to the corprate office. Today, March 10th, 25, I rushed in to purchase the Dermalogica Healthy skin kit for $39.50. When I handed my merchadise to a brunette cashier (Katerine as titled on the receipt) she began to ask for my personal information, i Interrupte her and told her I was in a hurry and just wanted to purchase the merchandise but not sign up for a rewards program. She replied she needed the phone number for the transaction, after I gave her the phone number she asked my name, I replied AGAIN, " I don't want to sign up for the program, I ONLY want to pay for the products." She replied she needed to add my name to my receipt. Next, she asked for my last name, AGAIN I said,"I just want to pay for my merchanside, NOT SIGN UP FOR ANYTHING"! After delaying me by entering the information she said I'll put the receipt in the bag. I took the bag and rushed out to catch my bus. When I arrived home I saw on my receipt I was signed up for the Ulta Beauty Rewards, Member # with my 39 points for the current purchase. I don't mind being in the rewards program but was pressed for time today. My complaint is that Katherine LIED, MANIPULATED, and DECEIVED me multiple times throughout the transaction. Her behavior proves she is immoral and unethical which poses a threat to Ulta Beauty and the employees. Her behavior casts shame on Ulta Beauty's reputation and promotes the "wicked" women in makeup stereotype. Watch your backs, you have a conniving, treacherous female among you!!!

I went to see Flora today for a full highlight and keratin treatment. She listent to what I wanted…read moreand took the extra time to foil my hair to get the best dimension. Not only does my hair look great, she is a very kind and welcoming hairstylist. I like to have good conversation while i am getting my hair done and wow! What a very kind and gracious person. I was in a huge pinch to get my hair done before the holidays, and i was able to schedule a monday appointment on a saturday! I am over the moon impressed and i look forward to going back to see her again!

Disrespectful staff and completely unprofessional. They have a website for booking appointments,…read morebut apparently the times they allow people to book aren't actually available because they'll change your appointment after the fact since they "have other things to do" as if clients don't also have schedules and responsibilities. Instead of working with people to fix the issue, they refund the deposit and somehow make it feel like it's the customer's fault for booking a time THEIR system showed as available. Very inconsiderate and difficult to work with.

Super friendly here and prices are good. We'll definitely be back here to shop next time we need…read moresupplies!

This store was clean, well organized and had a large selection of clothing options. It was easy to…read morefind what you are looking for.

I went to this store where I usually shop but I had gone to the Grandville store 1 hour away. The…read morecashier at the Grandville store charged me for two things I had told her I didn't want. She gave me one and I took it back to the Kalamazoo store as a return. I told her about the charge for a utensil holder (blue) that I didn't get but got charged for it. I went back to the Kalamazoo store the next day because instead of a credit I received an another charge on my credit card for the items I returned. She charged me again for the item. Which I gave back to her. Seasonal employees aren't trained well and the Kalamazoo/Portage manager was extremely rude to me. They only have a 30 day return policy at this store which I thought I'd give my business to instead of. Macy's but that won't happen again.

Nice selection of more reasonably priced alternatives to what your typical big box store sells…read more Just stay away from their in-house brand of shampoo. You need a lot of it to lather up, so it's not a good value.

This is a great store with a great manager. Individualized assistance and fantastic prices for…read morequality items.

I've gotten exactly what I asked for when having my hair cut here in the past but the 5-star review…read moreis deserved for the wedding formal style they did for me. I booked ahead for myself and two family members. We were taken right away, they expertly styled us to match the inspo photos, and we were on our way looking great! They took the extra steps to have us all seated together and facing so we could chat while getting our hair done.

Another great experience at this Great Clips location. They've done a good job implementing changes…read morewith the current regulations. There is a divider between each seat. They also change the cloaks after each haircut. And, just as always, their staff is great.

It is so darn nice having a Bath and Body Works in Kalamazoo! Employees at this location are…read moreincredibly helpful, friendly, and knowledgeable. Although the store doesn't carry all B&BW products (e.g. haircare), it carries most of them. I'm so happy I don't have to walk through a mall to access these products!

They will have system failures that result in lengthy waiting on a routine basis. Not sure what…read morethe problem is with their computers but it made me wait for 15 minutes, disallowed me to utilize a 20% coupon, and could not produce a receipt of sale. This is not the first time this has happened at this location.

Been going to Steph for years! And my hair is always perfect! They really take care of you and…read moreexplain hair products and what's best for you to use!! Everyone is the shop always does amazing work especially A-lexis and Stephanie the owner!

Love the conversations. I will definitely be going back. The owner Stephanie does the best silk…read morepresses.