I used to be intimidated by stores like this but Cathy is so welcoming, kind, truly is helpful. I…read moreonly go a couple times a year but it's always a positive experience. They keep track of past purchases so I can buy more without remembering the exact product or color name. Their occasional gift packets always yield some new treasures to try.

Amazing service! Unlike any other cosmetic counter or store. See Amanda!read more

good selection of items a lil bit pricey but other than that it's a good hair store and it local it…read moreabout a 2 minute walk from where I live

I just left this establishment 5 minutes ago. I had 3 colognes that I was interested in buying. I…read morewent to the back aisle where my sister was looking at other product. I asked her which scent she liked most and she said to put one back. I did that and went to the counter with 2 colognes. The guy at the register said "you had three." And I said that I put one back. I told him to check the cameras and that I am not a thief. He was hesitant to believe me after he saw me put the one back. I left with nothing because it is not worth it to buy anything from there. I work hard for my $ and I don't want to be profiled when spending it!!! I've gone to this place since I was young and everytime either me or my family gets profiled. I also just learned one worker beat down a woman for stealing. Violence is never the answer. I will never go here again. It sucks because I had a good relationship with the owner. I may have to tell him that his workers are targeting people. These reviews are sick. You just lost a long time customer. And I will be spreading the word about all of this on my socials. Do not go.

Came to this salon this morning to get my hair and makeup done for a friends' wedding. It was quite…read morethe production! There were a lot of staff on hand to help us all get ready, and they were so sweet! The decor in the salon is gorgeous, it's very white and clean. They have large windows letting in a lot of natural light, which is wonderful. It doesn't have that dark, cavelike atmosphere that some small salons with no windows have. The salon has a clean and spacious bathroom, a keurig fully stocked with good coffee and fixings, and the stylists were so helpful. They have Kevin Murphy and Moroccan Oil products to offer (love Moroccan oil's argan oil)! They have glo-minerals makeup, which I'm not a fan of, but the ladies that were doing makeup for the bridesmaids and bride were using a large range of professional makeup brands (urban decay, MAC, etc.) Kate did my hair and she did a wonderful job! She did a great job making my fine, straight hair look beautiful and voluminous in the up do that I chose. I showed her a Pinterest picture and she did a great job recreating what I wanted. Renee did a great job with my makeup, I love that she started by asking how I did my makeup every day. When I asked her for extra coverage for my rosacea she did an awesome job making sure that my makeup was on lockdown. The ladies that were doing hair were so friendly and efficient, finishing ahead of schedule in most cases, and doing an excellent job! Renee did such a great job of making the bride feel special, and kept the energy in the room high (even through a three hour beauty session)! I would highly recommend this salon for wedding parties!

This is an attractive salon in Portage. I don't know much about their array of services. I go…read moreevery few weeks to get my hair cut by Emily. I can always trust her to make me look and feel great! There is complimentary coffee and tea and there is a variety of products for sale. That's about all I know.

Alway Top Notch service I cant seem to get anywhere else. See attached cut! Vivian never tries to…read moresell you a bunch of crap you don't need. She realize and excellent service and excellent quality.

LOVE!!! We just moved to Kalamazoo and I am so happy I *Already* found a stylist. Let me tell you -…read moreVivian is a GENIUS. She took one look, asked several pertinent questions, ascertained my level of comfort with changes she suggested, and went to work. She helped me get a new look, was extremely friendly, is highly conscientious of what her clients really want, and I just love her. I will go back - highly recommended!

Kandice did an amazing job! This was such a cozy vibe, even offered me coffee as I walked in. I…read morefelt like I was at home with my friends. Thanks for the awesome service!

Jane does the best nails of anyone in the area! I get compliments every day on my nails and it's…read moreall because Jane is so talented!

I got my hair cut and colored at my usual place. It's a long story, but my stylist literally…read morebutchered my hair. It looked like a three year old took scissors to it. It was awful. I was in tears and wasn't sure what to do. I ended up at First Impressions. I was scheduled with Lexi. All I can say is thank goodness for that! She agreed it was pretty bad and said she'd never seen hair cut that terrible. My hair was past my shoulders and when I got to her it was right above. She was so kind and took time to listen and really look at my hair to see what she could do. She spent almost two hours fixing this. She tried to keep my length and tried her best to blend it all together. It just wasn't going to happen. I ended up with short hair, but it looked really good. She did such a fabulous job and was so nice about the whole thing. I was able to walk out confident and really ended up liking the style she was able to give me. She is a true gem! I would definitely recommend her and the salon.

I get my hair colored and cut at first impressions as well as get my nails done here occasionally…read more For nails, Katie does an amazing job! They always come out flawless and she has so so so many colors to choose from that are shellac styled. For hair, Hannah is the sweetest and does an excellent job every time. She takes her time at the beginning of every appointment to really talk to me about any changes, what os realistic without causing damage, and gives me her opinion about what she personally think would work for my face when I ask for it. I have never had an issues with my appointments either. Keep doing a great job First Impressions!

Maryjo was amazing and did an incredible job on my hair. As usual, I gave my blank stare when…read moreasked what I wanted, yet somehow she knew exactly what I wanted/needed. My hair came out so beautifully and I have really difficult hair. She was very personable and a joy to speak to. I found my forever stylist!!!

My stylist, Meghan decided to reach out for new opportunities and found a place at Moxie Salon…read more I stopped in before she started at Moxie and met MaryJo (MJ) the owner. I told her my stylist was going to be working there so MJ set me up as a new client. And she helped get me my appointment with Meghan. She did ask for my smartphone number so I could get appointment reminders. I really like this feature as I LIVE AND DIE by my calendar and appointments! MJ was friendly and helpful in showing me the facility and explaining they would be holding special events for customers in the future. And I've seen Facebook posts for Moxie for such events. Everyone I met was nice to me then and each time I've gone in for a haircut. My wife has started using Moxie, and having Meghan do her hair too. Check them out!

Lisa is the best! Not only a great stylist but accommodating and truly cares for her clients. I…read morewould recommend her to anyone if you want a super experience in her chair. Worth the drive if you're out of the Martin area. kate w

Lisa did an amazing job with my haircut, great price and great experience. Highly recommend if your…read morein the Martin area and need a quality cut.