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    MERMAIDS SEA CHEST

    5.0 (1 review)

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    2 years ago

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    Mike's Handyman Services - My daughters and I.

    Mike's Handyman Services

    (72 reviews)

    Mike is a true professional, and his work speaks for itself. From the start, he was punctual,…read morewell-prepared, and incredibly detail-oriented. He showed up fully equipped and ready to tackle two full days of labor-intensive work without missing a beat. If you're looking for more than just a handyman and want someone who truly takes pride in their work and delivers great service, Mike is your guy.

    I hired this handyman to repair a closet shelving system that had pulled away from the wall which…read morewas being used for ordinary clothing storage and was not overloaded beyond normal household use. He assured me that the repair, including the anchors he installed, would support the weight of the clothing and items normally stored in the closet. Unfortunately, only about a week after the repair was completed, the entire system failed again and collapsed. The shelving and clothing ended up on the floor, creating a significant mess and forcing us to empty the closet once more. When I contacted him, he stated that the anchors he installed had held and that the real issue was that I needed an entirely new closet system. However, this was not what I was told when the repair was performed. Had I been advised from the outset that the existing system could not be safely supported or that a replacement was necessary, I would have appreciated that honesty and made a different decision. What is most disappointing is that despite the repair failing after only a week, he refused to return and evaluate the situation without charging an additional service fee. I understand that not every repair is guaranteed forever. However, when a repair fails within days and the customer relied on the handyman's representation that it would support the intended load, I believe standing behind the work and at least reassessing the situation is reasonable. Based on my experience, I cannot recommend this service. **UPDATE: With respect to Mike's response, many of the implications are categorically false, namely, that what is remaining of my closet is still usable and "hanging". The anchors screws, and brackets have bent and are misshaped. He also indicated fixed my toilet for "free" when, in fact, he actually exacerbated the issue and spent no more than a minute looking at the toilet and twisting the float and fill valve. So the contention that he was being generous with his time is unfounded. With respect to the text messages he's alluding to, admittedly, he did indicate he did not warranty his work, but also claimed "I'll also say this, I've never hung any shelving in somebody's called me back later and said that it came down". Moreover, "I can tell you that it's gonna go in with anchors at hold 220 pounds each and there's probably gonna be three or four so outside of that hopefully it lasts a long time". That said, given the estimated weight of the closet was no more than 150 pounds, that was less than 35% of its intended total weight, which should've held it without incident. Moreover, it's only been one week as opposed to two since he performed the job Finally, the mere fact that he wouldn't return to audit the job or two provide structured guidance and repair onsite as a gesture of Goodwill is woefully inadequate.

    iFixandRepair

    iFixandRepair

    (13 reviews)

    NEW OWNERS as of May 2025 -- BEWARE. Do not trust this…read morecompany. I went to [I Fix and Repair] to get my iPhone battery replaced. At first, everything seemed fine -- but within a month, the phone started randomly shutting off and overheating, just like it did before the repair. When I returned, expecting them to stand behind their work, they refused to replace the faulty battery they had installed. I even showed them my bank statement clearly proving I paid for the service on April 10th. But because I "wasn't in their system," they told me I'd have to pay again just for them to look at it. To make matters worse, the two men working were rude, dismissive, and acted like I was being unreasonable for expecting a working battery and basic accountability. Most reputable shops offer at least a 90-day warranty -- apparently, not this one. Now I'm out the money, and still have a phone that doesn't work. Total waste of time and money. Shady practices, poor customer service, and zero responsibility. Stay far away. **REPLYING to Devon's response below** I want to clarify that my intention was never to "extort" anyone. I simply sought support for a repair I genuinely believed had been completed at your shop. Which it was. When I provided my bank statement as proof of the transaction, you declined to honor it because the repair wasn't found in your system. I then asked if you could open the phone and inspect the battery--since it was replaced at your location--and you stated that I would be charged again just to have it examined. Accusing me of leaving a fake review or acting unfairly is both inappropriate and unprofessional. I approached this situation with a willingness to resolve the issue respectfully, but your dismissive tone and assumptions have made it clear that customer service and constructive dialogue are not your priorities.

    My interaction with everyone at this shop has been positive. Wesley in particular went out of his…read moreway to answer several questions I had about my failing iPhone. We need more people like this, helping others who are clueless about technology!

    MERMAIDS SEA CHEST - localservices - Updated September 2026

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