Dr Tassos Katechis and his team do outstanding work. I have never felt the slightest pain or discomfort for any of the procedures I have needed. I have had four broken molars which all needed crowns. I felt absolutely no pain or discomfort anytime that he did his work. His staff are extremely professional. This is the kind of quality you look for in any professional. He used the latest top of the line new 3D digital imaging to ensure a perfect fit for my last crown this week. This is the place I take my family. read more

Very surprised by the low rating . I've been bringing my kids here for years and never had an issue at all . A+++

I am SO happy that Natalie the dental hygienist is back! There is nobody who can clean your teeth like she does. She is just amazing at her job and the nicest and friendliest person in the whole office. I will be coming back more frequently now that she is back. read more

Great care! I loved my doctor and front desk guy is great. Yes come hear for dental care

The office staff is very friendly and welcoming, and the dentist is excellent -- professional, gentle, and thorough. The newly remodeled office looks fantastic and creates a great atmosphere. I highly recommend this practice! read more

For someone who has had so much dental work done including implants and crowns, I have only had the best experience at Merrick Dental Care. The staff is extremely professional, kind and caring and Dr. Katechis is the gentlest human being on earth. read more

Natalie at Merrick Dental has completely changed my relationship with going to the dentist. I used to feel so anxious before dental appointments, dreading how uncomfortable or stressful it might be. Natalie makes sure her patients feel comfortable and heard. Her passion, knowledge, patience, and care truly shine through in everything she does. I am so grateful to have found this practice and truly look forward to my cleanings now. I've also found the dentists and patient support team to be friendly and attentive. read more

Will not be coming again and definitely did not find the front desk nice or helpful. My appointment got cancelled because of insurance reasons even though the day before I confirmed the appointment. I was never called to be told that my appointment actually got cancelled. I made a mistake with insurance but was unaware that my appointment had fully been cancelled until I showed up and was told. Very unprofessional. When speaking with the front desk person they were one of the most unhelpful representatives of a company I have ever seen. read more

The front desk customer service is really bad.... Rude and disrespectful ....not willing to help at all

They constantly keep trying to change my appointment because they don't want to stay late. They rushed me and made me feel like all they wanted was my money. Telling me I need things done and ordered when I don't. Definitely don't recommend. The front desk people are not welcoming. read more

I have been coming here for a few years with little problem, I'm not sure what is happening recently but the front desk staff have become rude and incompetent. I had a billing issue with my insurance and they told me they would call me the next day. They never did, but I spoke to my insurance comp. and fixed it. Then when I tried to confirm it was fixed on their end as well they became aggressive demanding I pay it now or else. The sent me a link to pay which did not work, then I paid it on THEIR website only for them to tell me they never received it. Dysfunctional practice annoyed that I need to now find a new Dr. The hygienists were good, I just don't understand the front desk staff's behavior. read more

The office customer service is terrible, I showed up for my appointment at my appointment time and my doctor stepped out with the excuse they were having issues with my insurance even though it was backed dated to the beginning of the month. This will definitely not be my first option for a dentist. The ladies at the front desk weren't not the nicest either. read more

Had a wonderful experience with Dr. Narain. He did a LANAP on me and he was very patient, kind and professional. And I mentioned that I had a touch of arthritis in my hands and he was kind enough to do something to give me relief in my hands. He sure did'nt have to do what he did and I am so grateful that he took the time to do it. His assistance is a peach as well as the other ladies in the office. Wow, grateful am I. read more

I really like the techs that perform the X-rays. They are careful with the placements of those mouth pieces that usually dig into your gums. The cleanings have been the least painful in my life. The office is brand new and sterile clean. You can watch TV in your room while you wait for the dentist. They accept many insurances and discount plans. Overall a nice environment once you get past the front desk for check in. read more

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I have to say how impressed and happy I am with the treatment I received at Merrick Dental. The staff is friendly and patient. The dental work I had done was amazing. I've never had the right dentist do the right dental work needed to give me this amazing set of top crowns. I feel more confident and want to smile more often. I can't wait to go back and get my bottom crowns so I can finally have the smile Ive always wanted. Thank you Merrick Dental read more

The only reason this place isn't getting 1 star is because the front desk was very nice to me, it was extremely quick and easy to speak with someone and to make an appointment. Whoever treated me and did my cleaning was an absolute nightmare. I told the dentist not to use the waterpik to clean my teeth because I'm very sensitive. No one has ever had an issue not using water to clean my teeth before. He tried it on 1 tooth and once he realized I cannot handle it bc of my sensitivity, he continued with the traditional cleaning tools. He was clearly unhappy and annoyed he couldn't use the "faster" way and proceeded to take his frustration out on my gums. I could feel him rushing and digging into my gums and ripping them making me bleed so much. When I asked him to stop so I can spit the blood out, I said it's never been this bloody or painful before. He gaslit me saying it's because I don't floss enough and theres a lot of inflammation; which is NOT TRUE. I floss every single day, use a mechanical tooth brush and have ZERO inflammation or irritation to my gums. Once I spoke up, the rest of the cleaning was pain and blood free. I made another appointment for a cleaning to give them another chance but made sure it's with a different dentist. If my next visit goes better, I will leave a glowing review so we'll have to see. read more

Office manager very unprofessional.. gossiping about other employees is not appropriate in front of patients

I have read numerous reviews from local patients advising of unnecessary treatment and excessive billing practices. Do not go to this practice. read more

Awful, miserable and shady place. They play games with insurance authorizations for older patients since Medicare doesnt pay enough. They make you wait months and then say they havent received anything when in reality never submitted anything. They just hope you go to another place instead. read more

Had an appointment on Feb 20 paid for the sedation used for my daughter.I get a call today May 3 saying I left their practice without paying.How do you leave a business without paying maybe incompetent staff. The call was not saying there may be a mistake on their part no they said I didn't pay I produced the check which was cashed on Feb 24. Maybe the dentist may want to replace the front office staff. read more

Merrick Dental Care - Pediatric Dentists Near Me - Merrick, New York

This is my first profoundly negative experience of a local business and my first negative review. I was compelled to share... I had a deeply disappointing experience with Dr. Tasos Katechis (owner of the practice) of Merrick Dental Care. During my visit, Dr. Katechis informed me that I had 8 cavities, and my son had 5. This seemed highly questionable, so I sought a second opinion from another reputable dentist. To my relief, the second dentist confirmed that we had NO cavities at all. This raises serious concerns about Dr. Katechis honesty and professionalism. It feels extremely unethical to suggest unnecessary treatments, especially when it involves drilling into otherwise healthy teeth. This situation not only undermines trust but also suggests a troubling motive for profit. Moreover, the experience was further shadowed by the unprofessional behavior of the front desk staff. Their rudeness and lack of attentiveness only added to the frustration of an already distressing visit. The potential for unnecessary and harmful treatments, combined with the unprofessional conduct of the staff, makes this place "to be avoided at all costs" business. read more

I never put any reviews for any business ever in my life but I can't hold to leave a review for Merrick Dental Care. From that point I want everyone to know how horrible this clinic is, the girls are filled with attitude and unprofessionalism. They have zero respect for their patients walking in, an elderly or young. There lady who books appointment has AirPods while even talking to patients, and god knows if she even is paying attention to any of the patients, but her attitude explains a lot. She does not answer you if you need to know anything, she only replies if she has something to say to book a day. Otherwise it's like you are non existent, no eye contact, no welcome, no smile and it looks like she is definitely not interested in this job but definitely wants to make everyone else day unpleasant. Therefore, the dentist is just out of my understanding as well, bad at his job and his work. If you are late they don't let you attend the appointment, BUT if the dentist is late for even TWO hours they make us wait. How amazing and fair they are towards their patient. Anyways, I do believe there are other dentist in that office which I have met once or twice for emergency, & they where definitely very kind and better than Dr. Tassos!!! They LISTENED and VERY RESPECTFULLY acted upon my issue but in order to have appointments with those dentists ( who are actually working hard and are kind ) just remember you have to go through those front desk unprofessional ladies. Sorry and not sorry as well for writing this review, again I never write but I had to because of the amount of disrespect and failure of issues I have received with my treatments from this office. Since they are not apologetic towards any of their behaviors and give two sh** than patients need to step up and talk about it. They are taking our money and insurance money for this unethical behavior that they do not deserve. Thanks! read more

This is definitely the place you want to be received at for all your dental care. From their front desk staff to their hygienist (Natalie ) and dentists this office is the place to be. My hygienist is a Dream. She's never late. I had a 9:00 AM appointment, walked in at 8:30 AM and she's ready, pleasant and enthusiastic to begin. Are you kidding me!? .. .. I'm this day and age how many doctors' offices have you been to, that just whisks you right in !? ... Exactly .. this one does. My hygienist is Top Class !! Thanks so much Natalie. read more

Merrick Dental Care - Amazing Dental Hygienist Natalie ... always ON TIME, BEST BEDSIDE MANNERS, PHENOM PERSONALITY & KNOWS HER PROFESSION.. - Pediatric Dentists Near Me - Merrick, New York

Wow. Miserable and rude staff. Called them as a courtesy to let them know I'll be 8 minutes late for my appointment. They told me not to bother coming, that they won't have time. 8 minutes late. They obviously don't care for new clients or business. read more

Just had to go there not once but twice in a week due to a gum infection and then a cleaning. Natalie is amazing and does a great job. She gets the most gross gunk outta my teeth and doesn't hurt either. I love the staff there. Very nice and never keep me waiting. Natalie sorry i almost fell into you last time oops my bad. Thanks for the great cleaning. Good times see ya in 6 months. read more

Everybody is so nice besides the male Doctor I assume runs the place? I was talked down too and talked over. everybody is very charismatic besides him. I'm in the medical field as well and this is not how you should treat your patients. read more

Very clean and professional office! Dr. Tassos and his team are very knowledgeable and made my experience smooth and easy. They work efficiently and I never waited more than a few minutes to be seen. Taking temps due to COVID when you walk in which I appreciated. Would definitely recommend. read more

Have been going to merrick dental care for about 3 years now. I can not say enough good things about this office the doctor and the staff. Have had all kinds of work done and have never had a single problem, never once in pain during a procedure and the staff is very attentive and makes you feel relaxed and comfortable for the work you are going to have done. I have and will been back every 6th months for sure! read more

never been a huge fan of this place but they take my insurance so sometimes you don't have a choice. called today due to tooth pain i've been having wondering if they'd be able to see me at all. i don't know what crawled up the receptionist's ass but she was incredibly rude and nasty to me. i was explaining to her (or trying to, at least) about my situation and when i asked if they had any appointments, she just interrupted me mid sentence saying no we're fully booked as if i was bothering her. and even when i said ok and thanked her she just said bye and hung up. going to the dentist is something a lot of people dread and this place is just making it a bad experience before you even walk through the door. i'd go somewhere else if possible. read more

Went In for a cleaning and waited maybe 5 minutes before I was seen. Natalie was my Hygienist and she was phenomenal. Very attentive to your needs and she gave me very useful advice. Highly recommend getting your teeth cleaned by Natalie! read more

receptionist is rude . she put you on hold not even saying hello or please hold ! will hang up on you ! she is the most rudest receptionist I ever came across read more

This place is unprofessional and segregated if you are not their complexion they def let it be known. I would not go here if you are not one of them. I was scheduled for a 2 pm and after 15 mins im still waiting. I asked the front desk when would I be seen and than I'm told oh he is backed up. So I asked when we're you guys gonna let me know. She said we just found out 20 mins ago Well I signed in 15 mins ago why would you not let me know it's only professional. They always seem to stress promptness and no tardiness. Well I arrived on time and follow you guys request the least I could have gotten was a Courtesy update. They have no patients to relations skills. It's just an issue after an issue And im starting to believe it's only because of my skin complexion (African American) yea they still doing this blatantly in 2022. Sad part is my wife is light skin complexion and never have an issues. I'm taking my insurance and family some where else It's not even worth the racial Profiling and disrespect from an organization that's supposed to be family friendly to all but I guess I'm too dark for that. read more

The facility is super clean, front desk staff was personable and professional, and there was almost no wait time. Dr. Katechis was efficient and very polite. The best part of my visit was the hygienist, Natalie. She made me feel very comfortable immediately upon my arrival and was very kind and down-to-earth. Natalie made what can be a really tedious unpleasant experience actually enjoyable, and was very sweet, but frank about my condition, and what I could do going forward. She absolutely made my day!! Overall, a great experience. Highly recommend! read more

First off, Natalie is hands down the BEST! This girl is absolutely amazing. I wouldn't trust any other dental hygienist.. basically If she left Merrick dental i'd have to follow her.. my teeth are extremely sensitive and Natalie knows and makes sure to use numbing gel. My teeth feel so great after every cleaning and she truly cares about her clients. Fun fact, I was running late one day and she gave up her lunch break to clean my teeth! If that's not a hard worker I don't know what is. read more

Horrible horrible experience. They have so much attitude and they went out out their way to call my insurance and cancel my appointment just because I asked if I can get a second cleaning appointment in December. They can't do math. It's October 8th. I requested second appointment last week of December and I had made it just preliminary I might not have even needed it but oh no does not work these folks. They harass you and call you 3 times to confirm. Then they call you saying oh we called the insurance company and they suggest you find another office. I'm like no I wna keep this or atleast keep today's appointment but they refuse. I called insurance they have 0 issues with this whole thing but this office is horrible. I will be telling everyone I know to never go to them read more

The staff is rude, called me 15 minutes prior to my appointment to let me know there was an issue with forms i took 2 weeks prior. Then as i asked questions they hung up the phone on me when i called back and mentioned it tone completely changed but i canceled and will not be returning. Social skills are a key part of customer service. The cleaning i received was less than satisfactory and was told i was getting a deep clean which i would say was not much of a deep cleaning, also felt like a sales person was cleaning my teeth while she pushed the electric toothbrush . The cavities i had filled the assistant was more worried about her phone then anything and the sucker almost went into my eye multiple times. The dentist that filled my teeth was ready to keep injecting me with numbing shots but i had to tell her i didn't want anymore because they weren't necessary and then at the end when the fillings weren't even she refused to believe that when i said it and was annoyed she had to keep drilling... really unprofessional overall. Would give 0 stars but I'm not allowed read more

I'm only writing this review because after scrolling down and seeing other peoples experience with the Male doctor at this practice(don't remember his name), I couldn't hold back ... my moms friend is a receptionist at this place( not naming names) and she was very sweet and welcoming and so was the other receptionist sitting next to her.. This happened a couple years ago when I was 18. I came in early for my appointment just cuz I was so eager to get seen , my teeth were horrible to begin with, well taken care of but extremely crooked... I don't remember the doctors name but he was a tall white male and may be the Practice owner..... one of the techs/assist came out out and brought me to an exam room. The doctor came in shortly after and introduced himself. He seemed really nice and kind. he asked me to open my mouth wide so he can see my teeth.. as soon as I did, he told me in quote, " I can't help you, you need reconstructive jaw surgery". I was a little surprised when he told me that, but that's not the reason why I'm writing this. It's everything that happened AFTER... I said "what" and he said again, "I can't help you" "you need to go somewhere else"... he rushed me out of the exam room without telling me anymore details on why he thinks I need reconstructive jaw surgery.... he brought me to the front lobby and told me to smile to my moms friend (the receptionist) and said "see, nothing I can do for him, he needs reconstructive jaw surgery" and he WALKED AWAY... keep in mind, this is a very small building so when he said that, there were like 5 clients behind me and they all heard it. Both of the receptionist apologized to me because they saw how mortified I was. I was really shy at the time and was so shocked and embarrassed that I couldn't t even talk or say something back to him. The receptionist called the orthodontists across the street to see if they would take me but I was to upset and I just left and went home... I work in the medical field so I see how doctors handle situations like this, and he did everything wrong. If he couldn't help me, that's fine and understandable, but don't be nice and sweet to me and then treat me like shit when you find out you can't help me. the ONLY reason I'm giving this place 2 stars instead of 1 is because of the staff, who by the way, are incredible, unlike the doctor. read more

Love my dentist & the staff here! The receptionists are down to earth. Dr. Pavlos is always caring with a positive energy and fast and efficient at getting the job done. Natalie Agudelo is my favorite! She does the best teeth cleanings and I feel like a new person every time, thank you guys! xo read more

I've been going to Merrick Dental Care for years and it's always been an amazing experience, sweet attentive staff ! Flexible Natalie is so gentle with my cleaning and I appreciate her dedication for making sure my teeth are always clean! Thank you so much! read more

Everyone at Merrick dental care are always so nice and caring! The girls at the check in are absolute sweethearts and are very informative when it comes to booking your next appointment or addressing certain procedures that you may need. Shout out to Natalie (AKA best hygienist ever) she's super caring and gives sound advice on how to maintain proper oral hygiene and most of all she's GENTLE!!! My teeth are pearly white thanks to her. Nat is a life saver. If you need a cleaning, absolutely book it with Natalie! read more