My large family and some adult foster care clients have used Cascades East for over 30 years. We…read morehave used them decreasingly and will not use them anymore. We always have different doctors, even after being assigned a particular doctor, which is acceptable at times. The vast array of experience, or lack thereof, is not the only problem; it is the inconsiderate wait times. We have waited over 4 hours to see a doctor. It is not unusual. For example, if they said one and a half hours, we knew that meant more to see the others before us.to wait an excessive, inconsiderate amount of time to be seen with an appointment at Cascades East. About a year ago, when we would arrive for our appointment, we started asking how far behind the doctor was. For example, if they said one and a half hours, we knew that meant more time to see the others before us, and we request to be rescheduled. They need to learn how to be effective in the assigned appointment time. If patients with the same issue start asking how far behind they are and rescheduling, if needed, they will get the hint to train the new doctors better. Although some people have free time to wait, we are packed with appointments for up to 12 people. Years ago, I even talked with a supervisor and mentioned that they are teaching these new two-year term doctors to disregard a patient's time. They need to learn how to be effective in the assigned appointment time. If others with the same issue start asking how far behind they are and rescheduling if needed, they will get the hint to train the new doctors to use our appointment times wisely. Klamath Open Door has repeatedly and for many years always been respectful of our time. There is even a sign posted that says to let them know if you have waited more than 15 minutes. All of us are now patients there.

We've had a great experience at Cascades East. My only complaint is that blood draws sometimes take…read morea little while. Friendly office staff, doctors, and nurses. I'd definitely recommend them!

DDS Dr. Lee is amazing! I have been to so many Dentist that are horrible and always made my…read moreexperience scary. Front Desk workers are really nice and helpful. I can honestly say that I am no longer afraid to go to the Dentist. Thank you Dr. Lee!

DO NOT GO HERE. You would receive better medical care at the veterinary clinic…read more If there was an option for a negative star, this place would definitely get a -5 stars! Absolutely the worst medical facility in the pacific northwest! Complete incompetence is the theme here every day from the front office to the doctors and the pharmacy. I have been a patient for almost 2 years because there are very few other options in the area and even fewer GP's taking new patients. But I have had enough! I am going somewhere else... anywhere else. Can someone recommend a good vet in the area?

I just love this office. Everybody is polite and respectful. Jennica Miner is so willing to work…read morewith you to resolve your health issues/concerns. With the med/supplement suggestions I feel great and healthy. I have found that this is the type of care that all the staff strives for. It is very refreshing to have a Dr/NP actually care and listen to you.

I've been seeing a provider here for a while now and she's great as are the majority of the staff…read moreas well..which is the only reason I keep returning. Klamath falls is like a black hole when it comes to finding a primary care provider. The reason for the low score has nothing to do with the people,but everything to with the operational structure. no matter what you can't talk to anyone in your own providers office unless you walk through the door..,all of their calls are routed to a switchboard which I feel is BS. Why should I have to give my medical history to someone I don't know or have a relationship with when I have questions regarding a pre-authorization. In the past I've called with an issue only to find out that it wasn't forwarded by the person that took my call.

Very rude clinic staff at Dr. Orlando's office, General Surgeon. The doctor is fantastic, but…read moreoffice staff is rude and condescending.

Sky lakes ENT is very unprofessional and sadly the only place in the basin, but to be honest the…read morebest thing people could do is to drive to Medford or somewhere else, the care is non existent and the people who work there could care less about your needs or ailments, save yourself from the frustration of ineptitude