I am a glutton for punishment I guess because I gave them another chance and took my kid back…read more Despite calling repeatedly over my bill, whenever I called the had only filed on their primary insurance and never their secondary. I set up monthly payments on THEIR site despite that. The company the monthly payments are done through showed me they paid them, and they are still harassing me over the bill that's been paid. They didn't apply it to my account. Just stay away. The billing issues with this place are a constant nightmare. I'm so close to filing a BBB complaint. It's been constant issues with billing.

The office staff and Dr. Johnson were very nice and professional. My daughter had a dental…read moreemergency, and they were nice enough to squeeze her in and fix the problem, and the doctor even called the next day to check on her. I definitely recommend this office.

I had a very disappointing experience as a new patient at this dental office. When I scheduled my…read moreappointment several months in advance, I was specifically told that my existing X-rays would be acceptable for my visit. However, after arriving for my appointment, I was informed that my X-rays were "not sufficient" and that the office would need to perform their own X-rays before treatment could continue. After speaking with the office manager, who explained that new X-rays were necessary for proper treatment, I agreed. Before the X-rays were taken, I requested a lead vest with a thyroid collar, which is standard safety practice in dental offices. The hygienist placed a vest on me, but I immediately noticed that it was damaged in several areas. The cracks and worn sections clearly compromised the integrity of the protective shielding. I politely expressed concern about the condition of the vest and requested a safe, undamaged replacement. I was then told that this was the only thyroid-collar vest they had available. I even asked whether two vests could be layered for additional protection and peace of mind, but instead of addressing my concerns professionally, the office ultimately wanted me to leave. As a patient, I do not believe it is unreasonable to expect basic radiation safety equipment to be maintained in proper condition. I also do not appreciate being told one thing before my appointment and then being pressured into additional imaging once I arrived. Overall, the experience left me feeling dismissed and uncomfortable rather than cared for as a patient.

The care was thorough, intentional, friendly, but not over the top. The hygenist actively engaged…read moreme in conversation about my concerns, pain, etc. It had a positive welcoming vibe.

Going through and finding the best fit dentist for me was easy now that I live close to a major…read morecity. The staff was very hospitable and genuine. My dental hygienist Shay had me talking/laughing the entire time. I was in and out in less than an hour as a new patient with a 6 month cleaning. Dr. McLin was great and if you have any extra concerns about your smile she first investigates your current smile then gives further direction from there. This is the first time I've felt totally comfortable at the dentist. 10/10 highly recommend.

Well, I went in for tooth pain all they did was say I had a cavity but I was going home for spring…read morebreak in a few weeks so I just made an appointment in my home town. The dentist here couldn't find any cavity and did a cleaning. While the Dental Wellness Center of Birmingham did nothing except lie and say I had a cavity then wanted me to pay like $70 to get the nonexistent cavity filled another time.

I have been to a lot of dentist in my 65 years and I have never found one who is better! Me and my…read morefamily has been seeing Dr DeFranco for over 25 years and he is absolutely the best. I have had 5 crowns and three implants and never experienced a single minute of pain. He keeps my teeth so white and bright my friends have to wear sun glasses when I smile! His staff are sweet, kind and professional! I have never been to a office more clean, well equipped and modern! You want to go to a good dentist, then I recommend Dr DeFranco!

Let me start by saying our family has been using HFD for 3 years, but they have been going down…read morehill for the last year. Today my 10 year old daughter needed a baby tooth pulled and the nurse was rude and then tried to tell us no one could go back with her. This was her first dental procedure and they were going to use nitrous. The dentist walked in and told my wife in less than 5 minutes I'm am going to make you leave the room because I only work with my patients 1 on 1. She is a 10 year old girl that they are giving laughing gas. What parent would let their young daughter be left alone with only a rude old man in the room? The entire staff was rude. We told them to remove our entire family from their patient list.

Great staff and newest equipment. I've had almost every procedure you can have here including…read moreInvisalign and Dr.Draiss and staff will take care of you

The staff has the worst attitude and treats clients like garbage. They screwed up my insurance and…read moredidn't tell me for over a year then embarrassed me in front of the entire lobby over a payment I didn't know I owed. A simple call to my insurance company fixed the issue but the lady at the front desk continued to harass us. The dentist could care less about how his staff treats people. Don't go here unless you want your insurance messed up and then get blamed for their mistakes. This practice is a joke

This is the WORSE place I have ever gone to. I paid them over $1900 for dental work than they never…read morecompleted. I am still trying to get my money back. the office manager Regina keeps telling me I have a $210 credit. First of all, I do not want a credit, I want my money back since the work never got completed. The dentist was wonderful, but the staff is the worse. They never call back just keep leaving messages with no return call

1st off I hate dentists. They hurt and the modern corporate dental practice reminds me of a "buy…read morehere, pay here" used car lot. Sage in Vestavia is a breath of fresh air. Easy to set appointment process. When you arrive, a few forms and you are on your way to the back. Staff is amazing- totally focused on you health and comfort. Highly professional and proficient yet friendly and caring. The dentist, Dr. Shim one is now officially my dentist. Very thorough exam but what was great is the he explains the what and why. You will understand the priority and necessity of treatment. He spends the time to fully explain what is needed. You will meet the office manager Christine. The ultimate professional, she will explain the treatment plan and all costs involved and then she will go the extra mile to make sure you get the treatment you need. What is great is you don't feel like you are being oversold or being given treatments that only help the practice. You get the feeling you can trust her. Short story- Sage is my new dental practice as long as they keep their team intact

Dr.Weiss is the greatest, however there is a Dentist that is there now Dr. Weaver but Overcharges…read moreand with Weiss no longer there very much the office is so different.I reported to my insurance company and they are investigating. He is such an asshole.

I am terrified of dentists, but this dentist and office are kind, friendly and caring. My office…read moreexperience was exceptional and outstanding. The ladies at the counter put me at ease. The dentist, dental hygienist, x-ray tech was wonderful and treated me with care, kindness and warmth. The music was a huge extr plus too..

best experience ever. I traveled from Az to see Dr. Pruitt. He changed my life in just two…read moreappointments and I was in great care. Dr. Pruitt made me love the dentist. thank you for everything.

I wish I could give a zero star!!! Terrible, terrible dentist!! I went to him because I friend…read moretold me he was great! He took photos, literal photos of my teeth and showed me the enlarged photos of all these little tiny lines on my teeth. He said those three teeth were about to break at any moment because of the tiny cracks in the teeth. I found out later,, THOSE MICRO LINES ARE NORMAL!!!! They're not cracks. But being unsuspecting, I trusted Pruitt, so he put in three crowns he said I needed. Why oh why did I not question this? I guess I didn't go to the dentist as a detective!!! I came as a patient hoping as usual that the dentist wouldn't hurt me. And on top of losing all that money, one of the crowns has hurt ever since. This guy should not even be in business!!!