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    Merten & Sons Landscape

    1.8 (5 reviews)

    Services - Merten & Sons Landscape

    Landscape maintenance

    Tree care services

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    Quality Performance Tree Service - We will go any height for you !

    Quality Performance Tree Service

    (25 reviews)

    Quality Performance was used to trim a laurel hedge and remove a tree on the property line with my…read moreneighbors. The trimming and tree removal went fine, but they neglected to trim about 6 ft of the laurel hedge. In the written estimate that all parties agreed to it stated "reduce laurel to 10ft." When I called Quality Performance to discuss finishing the laurel job they explained that the whole hedge was not part of the estimate. I explained that nowhere in the estimate did it say they would not trim back the entire hedge. They began blaming my neighbor for the miscommunication when it is Quality Performance's responsibility to clearly indicate what is to be completed in the estimate. When I read "reduce laurel to 10ft" I assumed that meant the entire hedge and not a partial job. The worst part of working with this company was their customer service. What is clearly their responsibility they turned back around on me and my neighbors and were not open to listening or making the situation right. I will not work with this company again and I recommend anyone deciding to use them to be extremely clear in their written communication about what is to be completed in the job.

    Very timely response. Showed up right on time for Estimate appointment and were very courteous…read more And, their Estimate was very detailed. Only reason I didn't hire them is because another tree service I found through Yelp presented a lower bid. But, will definitely keep them in mind for future jobs.

    Pacific Tree Solutions

    Pacific Tree Solutions

    (11 reviews)

    I had about a dozen small stumps and a large cherry tree I needed removed before having a fence put…read moreup. Pacific Tree Solutions was very quick to respond and Roger came out that afternoon. He was great at talking/walking through what I needed done as well as offering suggestions. We decided to have a lot more removed and the price was great for everything being done. Avel, Roman, and the rest of the crew came out the next day and got right to work. Their communication was great, they made sure we were all on the same page, and answered all of my questions. There were 4 people working and they got every single thing done within about 6 hours (wow!). They were careful with my yard and left the place looking a lot better than when they came. The price was very good, the communication was great, and I was very comfortable with all of them. Overall, this was an awesome project with them and I'm so glad they did the job. I'm very happy with it and I highly recommend them.

    Roman called my phone right after I left this review to clarify that he is the business owner and…read moreRoger is an employee. It's clear this company's online reputation is important to them. I'll add a star for them for reaching out to respond to the feedback, but we ultimately did not hire this company based on the estimating experience. Original review: Pacific Tree was quick to respond to my request. A team of three came out to my home to quote the job. Their price was reasonable for the work they suggested. Roger is very enthusiastic about trees and seems like he loves what he does. Avel and the other business partner who was out seemed sometimes at odds with Roger's suggestions. The dynamic was a bit weird. It was a little unclear whether the quote would come from Roger or Pacific Tree. It came from Roger's inbox. If I was hiring just Roger alone, or if the approach was a little more cohesive/collaborative among the folks who came out, I'd have hired this company.

    Autumn Leaf Landscaping - There are really supposed to be not many plants here.

    Autumn Leaf Landscaping

    (9 reviews)

    I was recommended this company by Holly at The White Pear who did my yard design. She was expensive…read morebut I liked what she recommended for my yard. I am on a corner lot, so this was front and side of house. It was a pretty big job and I had a well established yard that I was completely re-landscaping. The initial bid Kevin Schindler gave me was much more than Holly had told me the job would cost so we cut out lighting, irrigation, pavers to make it reach what I was told the job would cost. It took them much longer to start the job and when they finally got there, the crew was nice and working quickly. I spoke with the supervisor talking about being sure to get all the roots out, especially from some yucca plants that were old and had giant roots. He assured me they were getting everything out. When they finally planted the plants and laid the bark dust, I was told if any plants didn't survive due to transplant shock, they would replace them. I had one die right away and it took them months to come back and get it. in the meantime, the yucca plant started growing back. I dug up giant roots and asked them to come back and take care of it. After many calls with Holly and Kevin, they initially tried to basically tell me that I didn't know what I was talking about and that I should expect that to come in. Finally, Kevin showed up, agreed it was yucca, dug up a few roots and that was the last I heard of him. I had to have my gardener put herbicide on the leaves to finally kill the roots which then killed some of my new plants that I will have to replace this year. Then this February, when spring rolls around, my yard is completely overgrown with bulbs they left which unbeknownst to me are invasive but had always been in my old yard. They are now taking over the new plants. I reached out and let them know I had no expectations when spring came that all these bulbs were left in the yard, despite the fact my contract said they were clearing all the old plants out. Obviously, they did not do the job right. Again, it was almost as if they were saying it was my fault. I asked if they could send the crew out, it would probably take them a half day, to clear it out and then I will know next year and get on it. They basically blew me off. Kevin said put herbicide on them. There are SO many, it would kill all the plants I had just purchased last year along with my 18 year old Japanese Maple tree. I said if I got my gardener to do it would they pay for it? Kevin went silent. Holly then wrote and said we will send you $100. What a joke. I sent it back. Do not use this company. There are plenty of landscaping companies in Portland to take a risk with this one. Buyer beware.

    Never responded to my inquiry about hiring them. I'll never know if they do good work. Customer…read moreservice obviously needs improvement.

    Merten & Sons Landscape - landscaping - Updated July 2026

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