Shout out to Charles! I was stressed traveling with my kids and a bunch of bags and he was very…read morehelpful.

My airline of choice. This airline offers many perks that commercial airlines don't offer:…read more Check-in is only 20 minutes before your flight departure 2 pieces of luggage included in your airfare cost cost Depart/arrive from/to a small airport. Alcohol included included Luggage is ether lined up on the tarmac as you depart off (Scottsdale) or brought by a luggage cart to passengers. Now for some things to consider with JSX: There is typically no public free parking only valet at the small airports so do your research. Luggage has the same 50lb limit and if your luggage is over there is an extra charge. There are no overhead bins on the plane so everything you carry on must fit under the seat in front of you. That's about it! While the cost to fly JSX is more than traditional commercial airlines, the benefits listed above justify the cost.

I've been an American Airlines member for centuries it seems. Each time I fly (more recently) with…read moreAmerican, there is some delay or other issues with my flight. It's never a smooth schedule. I've had my good and bad experiences flying with them as a card holder. My understanding of what this company was growing up and how I was treated as customer "back in the day" has changed tremendously since then. The friendly skies, the "on time machine" and "something special in the air" is a far cry from what it was then. They've failed on almost every level of the things they upheld so vigorously during the 80's. "Doing what we do best" isn't what we get nowadays. It's the sign of the times I guess, but honestly such a shame too! You're paying a high premium and having to do most of the work yourself when entering the airport. Staff is simply there to socialize amongst one another & if you have questions or need guidance they seemed more bothered by that, that you've interrupted their conversations. The on board staff is just going through the motions without any type of respectful greeting, personalities are as dull as a butter knife, zero friendliness and lack of appreciation of their passengers. As a valued member, I will continue to hope for the best, but will always be prepared for the unknown and what my experience has been lately versus what my expectations are moving forward with this airline.

Flew from RDU to Here and then a few weeks a return trip to RDU…read more Both trips were on time. The first trip , I had the row all to myself, that was nice. I usually like to sit in row 32,33, or 34. I find that I have a good possibility of having the row to myself. Not always , but it does happen often. Sky Harbor is a very easy airport to get in and out. Terminal 4 is the American Airline hub. I do have to say , the attendances on the flight were not as friendly as Delta's attendances. So much said for that . I do fly American often and also Delta. The gate areas do have a variety of charging stations. Some gates more stations than others.

You know if you're not one to be frustrated over no frills then this is the way to go. The staff is…read morealways super friendly. The planes are always clean. And most of the flights are on time. Prices are a bit higher than they used to be, but that's across the board.

I fly Frontier often and usually smooth sailing. Yesterday (Sunday 5/17/26) and today Monday…read more(5/18/26) complete Sh$t show. Flight from ATL to LAS due to land at 8:11pm, however we were unable to land due to high winds. Not the airlines fault. We circled LAS for about 30 min then it was decided we would go into PHX for fuel and wait for the winds to calm down in Vegas. We arrived at PHX at 9:56 pm. Everyone told to deplane and take all belongings. New plane supposed to leave at 12:33 am (Monday) after lots of prior miscommunication about departure time. 12:33 am comes and goes no boarding , 1am comes and goes no boarding. Gate agent says he has to board us all manually using a paper list. Boarding finally starts around 1:15 am... as of 2:34 am we are still sitting on the runway... more confusion as there is a passenger missing from the list. I am over this....

So they've obviously changed a lot over the past year. The change to no free bags doesn't affect…read moremy wife or I since we are A-List preferred, but it was a bad change. Boarding now takes a crazy amount of time as everyone is trying to carry their houses with them to put in overhead storage. Even with them refitting their planes with larger bins - still a huge hassle. The boarding by groups has also become problematic as people in the groups now 'muscle' their way to the front - because they want to ensure overhead space. More chaos now than with A, B and C boarding by space numbers. We are in Phoenix today and the gate area and seating is microscopic - literally. More people standing than seats existing. The airline is going downhill which is sad because we've been loyal members for years.

Recently flew Southwest from Phoenix to Nashville and while it was not a bad experience perse, the…read moreboarding and gate agents were a bit hectic in their announcements, bag checks and overall communication with guests and especially each other. The gates at PHX are already energetic and crowded, so boarding is always an uphill battle. I purposely upgraded my group to 1 to avoid waiting and fighting the later groups. This also gave me comfort with overhead baggage, which they were super tight on for this flight. So tight that it delayed boarding when they continued to allow people to board in the later groups with large roller bags. Even though they made the announcements multiple times, they never acted on it. Again, all the above was what I witnessed, and while the delay impacted me from a timing perspective, it did not do much to "ruin" or detract from my overall experience. Overall, I am a Southwest loyalist and enjoyed the direct flight from PHX to BNA!

I flew Allegiant from Mesa to Rapid City SD because they were the quickest and cheapest carrier…read more The flight out was great with no issues. However, the return flight was fraught was frustration and disappointment, including a total of 5 delays for a total of 7h and 29m sequestered to gate 7 in Rapid City's airport. I was pretty frustrated and angry, but once I learned what the company did in attempts to prevent everyone involved from being stranded, I completely understood and am now sympathetic to the cause. I would actually choose Allegiant Air again if their route was the most convenient, even with the possibility of being shipwrecked by them again... because they do try and they do care

This particular experience is regarding the purchase of tickets. I recently learned that if you…read morehave the opportunity to purchase tickets at the counter, you can save roughly $40 per round trip which is essentially the convenience/admin fee online, but there are specific parameters on how to do so... It has to be during their allotted or scheduled hours for the airport Which is extremely limited and as of this review is from 12:00 - 1:00 pm. Every other day they are considered "closed". I did inquire with the agent if it really was only on Sundays, which she said they can sometimes do it during other hours right before or after a flight, but not guaranteed and depends whose working that day. Secondly, though they have various lines and have signs saying "All Services", you have to go to the very end, along the wall for tickets and oddly enough there is no sign. Because the hours are so limited, travelers will book multiple sets of tickets at once and their system or process is not built around efficiency, We had about 10 or so people ahead of us and were in line for almost an hour. Again, some of these travelers were booking numerous tickets, so it would take longer, but they really don't set anyone up for success and you have to provide all the standard info you need for a flight, but verbally then need to confirm. So as you can imagine, not the quickest process. It would make a lot more sense if they have forms that could be prefilled to help streamline the process. We had three round trip tickets to book so saved about $120 for our hour of time, was it worth it? In this particular case, yes, but time is money too, so one ticket, maybe not, but it's all relative. You do also have to pay for parking, which luckily is not too steep in Mesa and was a few bucks for the hour. I do not quite understand why more work for the staff leads to more affordable or cheaper tickets, but is an option for those traveling and if you have many tickets to book!

Mr. Timothy Curry at the Fayetteville, NC airport Delta check in was amazing! He helped us with a…read morevery stressful group travel situation and made all the stress go away. He was calm, deliberate, and highly informative throughout the process. He is the customer service we need today! Great job!!

We had a good experience on our flight from Phx to Seattle. The flight actually left ten minutes…read moreearly if you can believe that!! We had used points to upgrade to first and had a hot lunch included. I had preordered the chicken curry (doesn't look great but actually tasted pretty good- curry consistency was more like tomato paste). I did wish there was more chicken in it tho. Hubby had the short rib (which is his default) and he said it was good- not enough protein, though. He skipped the carrots for some reason but enjoyed the rest. The chocolate dessert was the right amount of sweet and bitter. The new connected experience is nice- full free WiFi as long as you have a delta sky miles account. You use a QR code to connect to the seat back and can set your content preferences etc. The seats recline quite far tho and even in first- it was tight for my husband. Could be worse I suppose! The crew was fantastic too- super attentive and recognized your status etc. nice touch to personalize your travel.

5/20/26 Picking up…read moreout of town Coronado Island Navy SWCC Veteran to join me in our Veterans remembering Veterans weekend. Quick 10 minute trip south on the 202 to the Gateway exit. Fast and convenient without traveling 30 miles to Phoenix Sky Harbor or the hassle of driving around the terminals competing for curb pickup points. Late night arrival 10:20 pm. Utilized the hourly rate parking lot in front of the terminal's main entrance. I absolutely love this airport its convenience. Regional airlines have excellent pricing to numerous western cities. Regional airport with all the conveniences with a small town feel. They deliver Americas Finest my friends-SYOY!

Quiet. Clean. Easy! Only 10 gates…read more There are pretty outside areas you can hang out in once through security. Low key for elderly parents to pick me up at. (They hate the busy highways and big Phoenix airport...)

We flew Alaska Air (for the first time in a long time) from SAN to PHX. It was just one way as we…read morewere disembarking a cruise ship The plane was a smaller regional jet, flight was just an hour. The captain make an announcement that there was 'no calm air' between the two airports so there would be no cabin service. Bummer, but we understood Interestingly, the flight was actually just fine. No turbulence until the last ten minutes landing. Seat was comfortable, but can't comment on much else except we got home safely Bonus at SAN is you can see the cruise port from the runway

Alaska Airlines is a huge breath of fresh air after flying Allegiant and Southwest for so many…read moreyears. There is actual legroom! The stewardess don't seem miserable in their jobs and the flights typically take off on time. Ticket prices aren't too bad either, even when booking last minute.

Are flight was to depart to Las Vegas at 4:15 pm . Was delayed to 5:45 pm . We are on the tarmac…read moreready to roll time 5:50 pm . We waited, waited, waited. Pilot turned the plane around . Informed us that the Las Vegas airport has shut down !! We are still on plane time6:45!! So this is our first time on sprint will keep you posted.we are departing!! The weather does have a play in traveling on airplanes Safe travels .

Debra at the check-in counter is AMAZING!!! Debra went above and beyond to make the process smooth…read more There was a long line at the kiosk so I was able to walk right up when Debra called me to her counter. Debra gave me pointers on my carry on items and even walked me to the bag weigh machine to help me to be able to get onboard. Hooray to Debra... then there's my TSA PRECHECK point where the lovely lady with the lovely haircut was professional and knew why I kept beeping in the machine after the guy employee told me that he'd make me take everything off as long as it kept beeping... what a jerk!!! He made me darn near strip when she knew it was a simple hair clip that kept me beeping instead of creeping through On the plane...I was upgraded to first class type seats which were bigger seats upfront. Whoo hoo!!!: Tons of leg room and a arm rest... sheesh it's night and day comparison to the regular seats. Thanks to Debra my trip started off fantastic !!! The flights were some of my best flights taken honestly. Going up and dropping down were smooth with no turbulence which I applaud both pilots. Jobs well done!!!

Smooth sailing through security and boarding the plane. Looks like a smooth flight with happy…read moreflight attendants! Yay

Staff helped us check in. Busy as always. The flight was on time. The waiting area was packed…read morewith travelers.