AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

Everyone here is great, but Nadia really stood out. Until today, I had only read about her in the…read moreYelp reviews, so it was nice finally meeting her and quickly understanding why so many people mention her by name. Maybe it's her calm bedside manner, or the little things she does--like taking the time to sanitize the protective glasses at the end of the session for the next customer. Those small details don't go unnoticed. She made the experience comfortable and left a very positive impression.

Canceled appointment + no one answers the phone + next opening in October…read moreI had an appointment at LaserAway in Fremont on Saturday, August 15. They canceled it. I called on the 15th and again on the 16th and no one picked up either day. I had to keep calling back just to get someone on the line so I could even try to reschedule. When I finally got through they basically just said sorry and that there are no appointments available until October. Poor communication and scheduling. Very frustrating experience.

I had an amazing experience at Radiant Med Spa with Jenna. From the moment I arrived, I felt…read morewelcomed and taken care of. Jenna was professional, knowledgeable, and truly listened to my needs. The Botox treatment was done with great care and attention to detail, and I am extremely happy with the results. The service, atmosphere, and overall experience were exceptional. You can tell that Jenna and the team truly care about their clients and take pride in what they do. Congratulations on your beautiful new location! Wishing Radiant Med Spa continued success and many more years of making people feel confident and amazing. Thank you, Jenna, for the wonderful service -- I highly recommend Radiant Med Spa!

Lovely staff and a big shout out to Tania- she's the sweetest! Everyone is welcoming and kindly…read moreaddressed all questions and concerns. The ambiance is calm and relaxing...I actually fell asleep during a few sessions. So glad I came here! Highly recommend!

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

Totally awesome person great great totally awesome person professional courteous I'm very…read moreknowledgeable if I could give a hundred Stars I would made me feel very comfortable

From the owner: Discover our unique Brazilian laser hair removal at our spa! Expert technicians, client…read moretestimonials, and exclusive packages await you. Book your consultation today!

Really bad experience , they charged me $500 more than the amount that we agreed before the…read moretreatment . I disputed , They provided the bank a contract page with a fake signature. OTW, half year passed, the treatment(coolsculpting) is no effect on me.

I've used Fremont Laser and Skin Care's services periodically over the past year and they are five…read morestars because: 1) The place is always super clean. 2) The staff is friendly and will make you feel comfortable. 3) The price is cheaper than most similar establishments in the Bay Area. 4) The medical staff does a great job of informing their patients on pros/cons or recommended procedures -- they're truly invested in the best outcome for the patient, not just selling as many services as possible. 5) Awesome customer service! If your treatment doesn't deliver the expected result (for instance, laser hair removal takes longer due to your skin and hair pigment) they will work with you to make sure you're not paying more than initially planned. Highly recommended!

I've been coming to Beauty Legend for the past 2-3 years for acne and scarring, and I honestly…read morecouldn't be happier with how far my skin has come. When I first started, I was dealing with active acne and the scars it left behind, and the team took real care in putting together a treatment plan that fit what I needed. Over time, my scars have faded so much, my skin tone feels more even, and I barely break out anymore. These days I'm mostly in maintenance mode, just focusing on keeping my skin hydrated and healthy. Lena and Karen have been with me through so much of this journey, and they've truly been wonderful. They're attentive, so knowledgeable, and it's clear they genuinely care about how I'm doing at every single appointment. If you're struggling with acne or scarring and want a place that will actually help you see lasting change, I can't recommend Beauty Legend enough.

If I could give this place a million stars I would. Late 2024, I got double eyelid surgery and I…read morehad to get steroid injections for scarring. Unfortunately, my skin had an extremely poor reaction to it and I got acne like I never had before. My self esteem plummeted and I didn't want to leave my house due to my skin condition. Tried literally every product under the sun and nothing ever worked. I decided to give this place a shot, and it's incredible how quickly the results are. You can see photos from my first appointment in June to a few days after to the last week of the month. Lina spent so much time in crafting a dedicated plan for me and she has extensive knowledge of Chinese medicine/practice. I go once a month now for facial/extractions and every three months for microneedling. I barely break out now and my skin has never looked better! I cannot recommend this place enough (Biggest shoutout to Lina and Karen! These women are pros and their work and care sincerely changed my life!!)

I love Jessica for the great service she does for us! So gentle and only with her I don't get bumps…read moreafter my sessions. She is indeed very skilled. BTW, If you are getting those menopause facial hair I recommend seeing her. Most times you just need electrolysis not laser at all.

I've been seeing Jessica for about a year and I'm absolutely obsessed with her! Not only is she…read moresuper sweet and easy to talk to, she is so knowledgeable and amazing at what she does. Shes always explaining the process to me so I understand how she's treating my hair and what to expect after each visit. She makes me feel super comfortable when I come in with my long underarm hairs and I never feel insecure. I highly recommend her!!

She combines western and eastern medicine for the very best of both worlds. She is kind , caring…read moreand works with your hormone levels to combat the aging process

STAY AWAY PEOPLE, STAY FAR AWAY…read more I've written a detailed description of my encounter below but if you don't feel like reading, know that this Doctor has another yelp location that has been reported closed in which the reviews speak for themselves. When your appointment is at 11:45 and it's 12:30 and no one has said anything or come to check on you....... I came in for iv hydration to help nip this cold I have in the bud. This place had good reviews, was open and able to fit me in on short notice. Service from the front office staff was subpar. If the treatment is going to start late or the doctor is delayed, you need to communicate that with the patient, not just keep them waiting while you whisper outside to try and figure things out. Seriously biggest pet peeve ever! But that's not all. Tech inserts iv, all is well until she tapes it down and turns to accidentally yank out my iv!! Oh not to mention she blames ME for moving when she was the one who turned and pulled it out. Are you f'in kidding?! 2nd try, no good. 3rd try, Dr. FINALLY comes in, wiggles the needle around - OUCH!!! Dr. Yanks it out. They talk about my veins and how small they are bc I'm dehydrated. Try's another vein, nope. Moves to other arm, and tries another vein. nope. All the while the tech keeps saying how she had the first vein and I moved and it came out. NO, you turned and pulled it out. B*TCH. Dr. Moves back to other arm, obviously flustered she doesn't take note of the anxiety attack I'm having from being poked (couldn't breathe, pale, lips loosing color), and sticks me and says it's good to go. I tell them it hurts a bit and she says it's fine, so they leave me. 10 minutes in, I look down at my arm to find a SWOLLEN arm, that hurts to touch. I call them in and they frantically turn the nob to stop. They tell me my vein probably ripped and the fluid got in my bloodstream. Didn't take blame that I told them it was hurting and that maybe it was their fault in the first place for sticking it in the wrong place. They refunded my money, and I left still sick and with a swollen hurting arm. Stay far away!!!