Dear Wrangler Team,…read more I am a new full-time resident of East Verde Estates in Payson. I am writing to share my appreciation for the excellent service I received from your company last Friday. I called regarding a main line stoppage that was causing a backup in my downstairs restroom. The representative who handled my call was professional and empathetic, and she was able to schedule a plumber to be dispatched that same day. To my surprise, I received a text notification with a tracking map within just a few hours. Shortly after, I received a call from Jerry letting me know he was on his way. I was incredibly impressed by the prompt communication and efficiency of your team. When Jerry arrived, he quickly assessed the situation and showed a determination that nothing would stand in his way. Within a few minutes, he already had a shovel in hand, digging near the septic tank and lines. He walked back and forth to the residence a few times troubleshooting the situation. He quickly determined the location of the stoppage and got to work. While digging near the inlet, Brandon, a 2nd plumber arrived without being called. Good thing he did, because his help came in handy. He said he sensed a disruption in the force! That was hilarious! Brandon and Jerry worked together seamlessly with the same goal in mind, to get to the bottom of this stoppage. I admired their work ethic, their teamwork, and positive attitudes. I made sure to provide them with a cold lemonade as they were determined to locate the stoppage location. They went above and beyond, marking the septic lid location and gluing part of the main line previously left unsecured. They reminded me of my late father, no matter what the problem was and what it took, showing up to save the day! Jerry and Brandon, thank you so much for your honest work, your empathetic demeanor for me not having plumbing for 41 hours prior to you arriving. You truly saved the day!

Horrible choice for plumbing company. Plumber came out rude and unprofessional, then spent 4 hours…read moretrying to put in a bath faucet, breaks it, then charges me another 4 hours to do it again with another part! Never been more disappointed in a plumbing service. These people Do Not Care!!!!! And are high priced unprofessionals. Beware! Left the bathroom a mess and used non fitting parts.

******BUYER BEWARE****** Was in a pinch. Due to miscommunication, the septic inspection wasn't…read moreordered previously and we were nearing our closing date. Needed a septic inspection on a rush. Never heard of Bryan or Small Beginnings but was in a pickle and reached out to see if they could help me and my clients out. Bryan (owner?) seemed nice enough on the phone and said he could make it happen, which I was very grateful for. He said he'd charge a $250 fee to get me "to the front of the line" so we could close on time. No issue there, totally understood the extra fee and appreciated that he was willing to help us in a pinch. That's about where anything positive with Small Beginnings ended. Bryan did the inspection. He provided the report. We should have been good to go from there. Unfortunately, the report was full of confusing data that caused everything to come to a screeching halt!!! For starters, he marked "Operational" on the report, not "Operational With Concerns". Normally this is great news. The problem with this, though, is that he then proceeded to hand write in multiple concerns about the system on the report. What?!!! He marked that the system was "watertight", but then he proceeded to write in two different places on the report that there were leaks. What??!! As you can imagine, this confused everyone who read his report, including the buyer of the home. We sent the report to the company that installed the unit (it was only a year old!) and they were equally confused by Bryan's report. They deal with septic tanks for a living! THEY were confused. Due to the lack of clarity on the report, the buyer would not close until the repairs were addressed. The problem was, nobody knew what repairs actually needed to be made. The closing date was pushed back (making the $250 we paid to rush things a total waste of money). My client reached out to the installer and he confirmed that he would go out and address the issue. He told her that it wasn't really an issue and that it was operating exactly the way it should be operating, and that Bryan was incorrect in the way he drafted his report, but he would go out and confirm no issues existed. There would not be a charge for this. Bryan then told my client that he would take care of the repairs, which she was grateful for. Her thought was that clearly Bryan was the only person who understood what repairs supposedly needed to be made, so having him address them made sense. He did not disclose that he would be charging anything more to do this. Had he been transparent and done so, she would have promptly told him that she would just have the installer go out at no cost. He didn't even go on site, just made some calls and had one of his guys go out. After closing, my client noticed that Bryan had charged an ADDITIONAL $250 to make these so-called "repairs". When I reached out to him about it and asked why it was not disclosed, he called my client and gave her a hard time and talked about how he "moved mountains" for us to get the inspection done, blah, blah, blah. He would not refund the excess $250. So to recap: Bryan says he can get it done so we can close on time and charges me $250 to do so. Bryan writes a terrible report that is confusing even to a seasoned septic company owner, which causes us to miss our closing date. Bryan then proceeds to price gouge and take advantage of the situation by charging my client an ADDITIONAL $250 to go out and fix the mess that his lack of communication and professionalism caused in the first place. And when this was presented to him and a request for a $250 refund was made (I'd argue a $500 refund was justified given that he failed to get it done in time to close as promised), he gave me an attitude and refused. Bottom line, this guy has ZERO integrity and I would NOT do business with him! We were grateful that Bryan was willing to "move mountains" to help us get this thing closed in time, I understood and had no issue with paying him an extra $250 due to the rush. What I DO have a problem with is a business that fails in the way they deliver what was paid for, that failure causes delays and additional issues, and then that same business isn't humble enough to acknowledge that they caused the issue and then has the audacity to CHARGE AN ADDITIONAL FEE to clean up the mess their lack of attention to detail caused in the first place! SERIOUSLY? This was the first and DEFINITELY THE LAST TIME I will be using the services of Small Beginnings. Given that non-approved extra fees were added that were not disclosed up front, and the terrible attitude that Bryan displayed when his lack of professionalism and integrity was called out, I'd caution anyone looking for septic services to think twice before using this company. If not for being in a rush, I would have done more research about Small Beginnings. Based on feedback I've received from others in my industry about SB since, I realize I was doomed the minute Bryan answered my call!

Had an issue with Septic system in Forest Lakes and Michael came out today to take a look. Fixed…read morethe issue, even stuck around to make sure it was working properly. Best customer service I've received in years. highly recommend!!

We used Moutain home interiors for our new home. Brian and Ben were amazing to work with. We…read morepicked our vinyl plank flooring with their help and advice, and we love it. We also picked out tile for the showers. Brian and his installers did an amazing job. They were on budget and on time with all the materials and their crews were true artisans. We highly recommend this store for all your flooring needs.

Personable, professional and very knowledgeable. Broken icemaker in almost 20-yr old refrigerator…read more Gave us great advice and options on how to approach the problem. We decided to buy a new refrigerator. We have recommended Joe to friends and will continue to call him when we need repairs, which we hope is not often. Unfortunately, within a month of the refrigerator going out, our washer broke. So we are waiting for a call from Joe. He is great.

The crew came on time and was very friendly and professional. I had all my tile cleaned and they…read morefollowed up with wiping the baseboards. I can see why they're #1 in town.

I would not recommend All Stages Carpet Cleaning. After the cleaning, my carpet was left extremely…read morewet and stayed damp for days. I considered calling the company afterward, but I was in the middle of moving and simply didn't have the time or energy to deal with it. What made it even more disappointing is that the carpet was only about eight months old and wasn't heavily soiled, yet I saw very little improvement after the cleaning. I honestly feel like I could have gotten better results using my own carpet cleaner, but I hired a professional because I was moving and didn't have time to do it myself. I Before the technician left, I pointed out that some stains were still visible and that the carpet seemed much too wet. I asked if she could go over the stained areas again, but she told me she had already put the hose away. Instead, she sprayed additional chemicals on the stains and left. In hindsight, I wish I had insisted that the carpet be properly extracted again because it remained wet for days and the chemical smell was very strong. I've had my carpets professionally cleaned by other companies before and never had this experience. I chose this company because the price was lower, but unfortunately, I ended up regretting that decision. Based on the results and how wet the carpet was left, I would not use them again.

I reviewed 11 Professional painters for a project up in Payson. I scaled it down to 4-5. The…read moreprofessionalism and flexibility delivered by Russ was terrific. He was not the cheapest nor was he expensive. The expertise and flexibility to get the best value was clear and professional. I highly recommend you consider Russ for his experience, flexibility and professionalism!! The job starts soon in March! I will update this review upon completion!! Terry b

Overall a quality experience...a VERY HAPPY_SATISFIED CUSTOMER. They showed up on time whether it…read morebe the Estimator or the Painters. Communicated clearly. Were reasonably responsive as we understand most contractors have to work all day and reply at breaks or end of day. Pricing was on point. I trusted the team working inside my home and they left the jobsite in a clean, acceptable manner. Would highly recommend.

We have used services by Quality Pumping on many occasions. The quality, care, time frame,…read morecleanliness and customer service have never been short of EXCELLENT! We highly recommend Quality Pumping for all your Septic and Porta Potty needs. Their employees are also wonderful!

Quality Pumping did a home inspection on a property I was purchasing. Once in the home, my septic…read moreback up and when I contacted Quality, they would not even come out and look at the septic. I had to have Little Stinker come to my home and pump my septic. I would never recommend Quality Pumping to anyone. They do not stand behind the work they do. They are not honorable and they are very difficult to deal with.

We are new to Payson and our realtor recommended Starlink. Starlink is awesome but their…read moreinstallation service is terrible. We finally researched a local installer and after two months of waiting on DSI happy to announce our Starlink is finally where it belongs. If you want someone who does the impossible - returns a call, makes an appointment, calls when he is on the way, shows up on time, installs what he promised at the price he promised - call On Point Satellite and Wiring Specialists LLC - he is from Pine. Support local business. email is info@onpointsatellite.com phone is 928 978 6888. He did a fantastic job and we really wanted to share.