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    Metabolic Leader

    2.5 (8 reviews)
    Open 9:00 am - 5:00 pm

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    5 months ago

    Dr. Babirack is very attentive. He is a good listener. He's been taking care of me for a while now. I really respect him.

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    Boston IVF - Boston IVF reproductive endocrinologist Benjamin Lannon, MD.

    Boston IVF

    2.5(4 reviews)
    0.9 mi

    I came to Boston IVF with high hopes and a need for compassionate, patient-centered care. I…read morespecifically chose Dr. Nesbit because she expressed genuine concern over how often patients--especially women--aren't heard. She promised to listen and support me throughout the process. That promise was broken. From the beginning, it was clear that my concerns were only taken seriously when voiced by my husband. As the patient, I was routinely dismissed or talked over, while my husband was treated as the authority--even when repeating what I had just said. It was humiliating and invalidating. Things came to a head when a nurse repeatedly called me by the wrong name. I corrected her multiple times, and when I finally showed understandable frustration, I was treated as the problem. No apology, just defensiveness. Then, during a follow-up, Dr. Nesbit herself referred to me using that same wrong name. That moment broke whatever trust I had left. The doctor I had chosen for her empathy didn't even know who I was. I also brought up documented efforts I had made--messages and attempts to clarify care that were ignored across multiple departments. Dr. Nesbit seemed surprised, despite this being a repeated issue. My efforts to be proactive were simply brushed aside by staff, with zero accountability. This entire experience made me feel invisible, silenced, and deeply disrespected. For a place that claims to support women through one of the most vulnerable times in their lives, the disconnect between that promise and my reality was staggering. If you want to be truly seen, heard, and cared for as a patient, I would strongly urge you to look elsewhere

    I had a great first consult, very informative seems like they care, since then they haven't done…read morewhat they said they were going to do, they tell me they've put prescription in when they haven't, they've scheduled me for a 3 month consult twice and both times didn't put It into the system, then when i was told i have one i asked why i was told i didn't have any upcoming appointments she responded rudely saying you misunderstood them you do, there's just no notes about it.... nope lies you just went in and scheduled it cuz now it's also at a different time... I've had to ask for extra testing they said isn't necessary, turns out i need to be on more meds. my hormone levels were too low, which they would've known if they actually reviewed my charts from my previous doctor. This has just been soo much added stress. I switched to a different clinic. Anything has to be better than this.

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    Boston IVF
    Boston IVF - Medical room in our Portland, ME Center.

    Medical room in our Portland, ME Center.

    Boston IVF - The waiting room of our Portland, ME Center.

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    The waiting room of our Portland, ME Center.

    Portland Gastroenterology Center

    Portland Gastroenterology Center

    2.8(61 reviews)
    4.9 miWest Bayside

    I've utilized healthcare services at many places in the Portland area (all of the major local…read moresystems), plus some in Boston. Without even having set up my patient portal yet, my experience with Portland Gastro has been the most streamlined out of any of these, while still feeling thorough, personalized, and friendly. I expect it'll be even better once I set up a portal for easier online connection, which is my preferred way of doing healthcare. (But if that's not you, this group is still great with traditional phone calls/paper forms.) There was a wait-list when I was referred here, but not a ridiculous one like many medical offices these days (about a month). Dr. Weick and all other staff I interacted with (nursing, admin, techs, etc) were kind, calm, efficient, and skilled at communicating. Dr. Weick clearly cares about making sure he and his patients are on the same page. Our intake visit was efficient but thorough, and he makes a point of using accessible language without making it sound like he's talking to a child (a tough balance to strike in specialty care). When I let him know that I'm also a physician so we could skip some parts I didn't need explained, he modified his language just enough - he still treated me like a patient and made sure I understood everything, unlike some docs who will assume you need nothing explained at that point and slip into jargon. We made an initial plan, plus some tentative next steps depending on what we found, and he made sure to leave time for any questions I had. It was a great example of balanced physician/patient teamwork, and a treatment plan that incorporated clear next steps along with subsequent "if/then" flexibility. The phlebotomist who drew labs after that initial appointment was very skilled. I've had a lot of blood drawn over the years. This is the only time I literally didn't feel the needle. Kudos! Due to a cancellation, they were able to book me for a colonoscopy just 2 days after my initial visit (vs the normal delay of a month or two). The prep wasn't fun, but that's unavoidable. What's important is that they made sure I understood the plan and rules, and gave me a very well designed handout to guide me through it at home. Procedure day itself was seamless, low key, and even a little fun due to the good-natured energy of the folks working, even though I gathered they had some last minute changes to the schedule that would've thrown the mood off in some other offices. They also confirmed that I was ok with my partner coming back into recovery when he picked me up, and potentially hearing anything the doc had to say to me. They confirmed this *before* I was given any sedating medication! (Should be a no brainer, but you'd be surprised how often these questions are left until after a patient is basically high.) General points: easy access (295, exit 7), easy free parking lot. Very clean and comfy bathrooms, waiting room, prep/recovery room, etc. Free wifi. Close to two grocery stores and a pharmacy if you want to pick up your prep materials after an office visit. My only complaint is not their fault - Google maps sometimes directs you to the wrong place. Even if you literally type in the 161 Marginal Way address, 50/50 chance it'll inexplicably still try to send you to a Congress St location across town. If you're using GPS, just enter Planet Fitness on Marginal Way instead. It's in the same parking lot. Even as a doc, it's rare for me *as a patient* to have an experience in the healthcare sector that's just plain good. Even if providers or staff are great, the systems or processes they are a part of are often frustrating. I'm really glad to be able to write a truly positive review for once. Great job, Portland Gastro! (Note: this review is for service in March 2024, though I have a friend who has been coming here since ~2017 and reports being similarly impressed.)

    I asked for a referral to get help for a GI condition and was told they would contact me when they…read morehave it. I did not receive any call stating the referral was in and on top of that they are refusing to see me as a patient because they don't want to give a second opinion. northern lights gives me OTC fiber then steals my money with follow up office visits half a year past procedures and never renders any diagnosis. The healthcare in Maine is the worst I've ever seen it's no wonder Mainers look so unhealthy. I will just ask all the homeless on the corner of every shopping center what to do going forward it will net me more than the healthcare system in this awful state.

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    Portland Gastroenterology Center
    Portland Gastroenterology Center - Dr. Millspaugh

    Dr. Millspaugh

    Portland Gastroenterology Center - Dr. Stefan

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    Dr. Stefan

    Metabolic Leader - endocrinologists - Updated September 2026

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