I have been here a multiple times. After multiple issues I've finally stopped going…read more Visit 1 : I got new tires put on. After I got home I noticed they were ALL on backwards. The tires are labeled "inside" and were clearly imprinted. I brought it back the next day for them to fix. They had my car for the majority of the day again. About 6 hours. They offered no discount or incentive to come back. I though my car would be a priority seeing they messed up they day prior. Visit 2: I went in for a noise under my hood. They said a belt needed to be replaced. They had already replaced this belt 4 months prior. Why it was already needing replacement again is beyond me. They had to take the front passenger tire off. When I came to get my car, that tire was put on BACKWARDS AGAIN! Visit 3: I went in for an exhaust issue. They patched it up and said I would need a new Exhaust manifold replaced sooner than later. They gave me an estimate of $780. A few months went by and I could notice it getting louder and exhaust smell in my car. I took it to another local automotive service center and they said the manifold was fine and it just needed some other minor work done which cost only $230 verses the $780 Tweets was going to charge for unnecessary replacements. Every time I have come here there has been an issue, but I've continued to go because it's a walk down the street from my house and convenient. Luckily for me I have found a new auto repair shop which is also a walk down the street. They are much cheaper and more reliable. I Will never come back here again.

On May 31st I had order a u-Haul and the women that I was deal with was very nice and I had a good…read moreexperience even when I forgot to bring back the hend truck she was very nice about and didn't charge me and on October 10th my sister had called to have my fathers truck towed and Jeff come and did and amazing job he was quick and sociable and he was very nice talking to my sister and my father and they spoke highly of him and I was happy to hear that Jeff was a decent guy

I highly recommend this dealership. Angela, one of the owners, is one of the sweetest people you…read morecould ever meet! She could write a book on how to make car shopping as stress-free as possible. Friendly, warm, professional...Angela is the best at what she does. You can expect fair prices, and excellent customer service. I couldn't be more pleased with my car buying experience.

Truth be told I usually hate buying cars because of previous experiences with used car dealers. But…read morethat all changed with my last transaction with Auto Gals. I had been looking for a reasonably priced suv for my daughter for a few weeks. It seemed like every time I went to look at a car in her price range i wasted my time because of misleading posts and advertisements or misleading photos. I had taken time out of my work day many days just to be disappointed and lied to. I came across a listing for a vehicle that Auto Gals was selling that fit my daughter's requirements. As soon as I met Harry at the Swansea Auto Gals I knew this was different. Harry was very pleasant and up front about all of the pros and cons of the vehicle I was looking at. He immediately handed me the keys and said to take it for a test drive as long as i needed and put a dealer plate on it for me. After I decided to make the purchase he was very fair with the negotiation and we came to an agreement. The title was at the other location but he had an employee immediately drive it up to us. I told him I was going to get it registered and come back in the afternoon. He then called me and hour later and said while he was putting fuel in the car he noticed an issue that was not seen before. He brought it right to his mechanic and fixed the issue at no cost that same day. I was able to come get the vehicle the next day and everything was seamless. I will be referring anyone that I know to shop at Auto Gals if they are looking for a car in the future. By far my best used car deal experience!

Went to Auto Gal's Swansea on route six, great selection of trucks really low mileage really clean…read morefell in love with this GMC only has 68,000 miles. Hard to find trucks and cars definitely would recommend Ethan was great no pressure. Definitely think I'm buying this one.

Mark is my hero. He has come to my rescue not once, but twice, and has always gone the extra mile…read morewhen I needed him most. A week and a half before I was scheduled to fly across the globe to spend a month in Taiwan, the Toyota Corolla in mint condition that I'd bought from Mark 3 years ago was totaled in my own driveway while I slept, by a drunk teenager who tried to pull a hit and run. His mom turned him in the next day, but I was still stuck with the problem of taking care of this accident, finding a good car that I could afford with my insurance money, and getting it registered before I left the country. In truth, it was an impossible task. Mark and Crestwood to the rescue! Not only did Mark find me a car that I could afford and that I absolutely loved, he also took care of the registration and paperwork and managed to get it all pushed through for me in time for me to catch my plane. When I returned, jet lagged, a month later and freaked out over every little noise that the car made after having to sit for 30 days without being driven, Mark was as calm and patient as a good father would've been when I called him, sometimes twice a day. and drove the car out to ask "are you sure??" Every little noise turned out to be nothing, just as he promised, and in a couple days the car was purring like a kitten. What I appreciated the most about Mark was his sensitivity, not only to the urgency of my problem, but to my state of mind and my nerves. In all the years that I have known him, he has never once made me feel like an idiot for asking even the silliest of questions. He really understands and cares about people. And he will never let you down when you place your trust in him. Do I recommend Mark and Crestwood when you want to buy a used car? That is a resounding, 100% YES!

I was recently on the hunt for a new Jeep and I had a couple of bad experiences with other dealers…read morefrom hidden fees and vehicles being in poor condition even though they were supposed to be excellent I saw this one at Crestwood and I called Mark to set up an appointment and write from the job. I noticed a big difference. He is not your typical sales person. He was upfront and honest about little imperfections on the jeep and things that could be fixed he had no hidden fees or anything like that, and he helped me out with all my paperwork. I would gladly do business with him again in the future.

Its not possible to give them a low enough review, they are complete scam artists who sell unsafe…read morecars, in need of lots of repairs just pushing them off the lot to anyone male female, young, old just to get your money! Read the reviews, I didn't and am now having to take them to court to fight for repair money! They had a court order to stop operating and buissness and now send you to there buddy down the road at another dealership to finance because there not suppose to! Warn everyone yoy can think of these guys are the definition of scumbag used car dealers! I've filed with Attorney General and everyone else! Save yourself people read there reviews all the bad stuff is 100% accurate!

Avoid Avoid!! Crooked dealers and dangerous cars. If you hate someone, send them here. If you hate…read moreyour life, buy a car here. Dangerously rusted out cars that are leaking all kinds of fluid. If you're foolish enough to buy a car here and survive the ride home, play the lottery because you're the luckiest person alive.

This is the 2nd vehicle I bought from Showcase. The price was in line with what I wanted to pay…read morefor an older (2014 Honda Odyssey). There was a bit of haggling and they agreed to do some maintenance work (Timing Belt/Water Pump) since I was bumping up to 125K miles at a good price. I found them to be honest (showed me the replaced parts) and detailed the vehicle nicely. The car drives like a dream and the "new" version is about $45K more new than what I paid. For a vehicle with 125K miles, I'm very impressed. Do I have expectation that the battery or struts might need replacing in the next year or two? Probably but I will probably have these folks do the work. Overall a great deal and would recommend.

Took a total of 5 trips to them before they put the right part in. They still can't get it right,…read morethe gas gauge is off. I can not bring it to them anymore. I hope nobody else has issues with this place. Showcase sucks.

Konstantin was amazing. Made sure I had full knowledge of the cars history and any model issues he…read morehas seen over the years. I did not feel pressured and the transmission was smooth. Definitely recommend this auto yard. Thank you, Konstantin for making the stress of buying pre-owned car so smooth and seamless.

These scam artists use bait and switch tactics to get people on their lot. Went to see a car in…read moreperson but was told it was sold a few days ago, messaged about the same car the next day and was told it was available. Then they blocked me when called out for their shady tactics. Read the reviews this is something they do often. How trustworthy can they be? Buyer beware!