Mark is my hero. He has come to my rescue not once, but twice, and has always gone the extra mile…read morewhen I needed him most. A week and a half before I was scheduled to fly across the globe to spend a month in Taiwan, the Toyota Corolla in mint condition that I'd bought from Mark 3 years ago was totaled in my own driveway while I slept, by a drunk teenager who tried to pull a hit and run. His mom turned him in the next day, but I was still stuck with the problem of taking care of this accident, finding a good car that I could afford with my insurance money, and getting it registered before I left the country. In truth, it was an impossible task. Mark and Crestwood to the rescue! Not only did Mark find me a car that I could afford and that I absolutely loved, he also took care of the registration and paperwork and managed to get it all pushed through for me in time for me to catch my plane. When I returned, jet lagged, a month later and freaked out over every little noise that the car made after having to sit for 30 days without being driven, Mark was as calm and patient as a good father would've been when I called him, sometimes twice a day. and drove the car out to ask "are you sure??" Every little noise turned out to be nothing, just as he promised, and in a couple days the car was purring like a kitten. What I appreciated the most about Mark was his sensitivity, not only to the urgency of my problem, but to my state of mind and my nerves. In all the years that I have known him, he has never once made me feel like an idiot for asking even the silliest of questions. He really understands and cares about people. And he will never let you down when you place your trust in him. Do I recommend Mark and Crestwood when you want to buy a used car? That is a resounding, 100% YES!

I was recently on the hunt for a new Jeep and I had a couple of bad experiences with other dealers…read morefrom hidden fees and vehicles being in poor condition even though they were supposed to be excellent I saw this one at Crestwood and I called Mark to set up an appointment and write from the job. I noticed a big difference. He is not your typical sales person. He was upfront and honest about little imperfections on the jeep and things that could be fixed he had no hidden fees or anything like that, and he helped me out with all my paperwork. I would gladly do business with him again in the future.

Clean and efficient location. I come here a couple times a week and always have a good experience…read more Their staff is friendly and knowledgeable - it's truly a pleasure doing business with them!

From the owner: Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan…read moreproducts. As a Massachusetts co-operative bank, 100% of customers' deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts' second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. Member FDIC. Member DIF. Equal Housing Lender.

I have been with this bank for about 6 years now and my experience overall was a good one....up…read moreuntil a week before Christmas. The bank saw fit to impose a 100 dollar a day limit on MY account even though I had more than 100 dollars in my account. Therefore, I had money that I couldn't spend. I was being declined in public, which is disgustingly embarrassing, and now, the day after Christmas, I am STILL buying presents for people. 1 at a time, provided they are under 100 dollars. So today I decided to call and see if I could get this lifted, as my account has well over 1000 dollars in it at this point. The person I talked to informed me it had to go before a committee to be reviewed and they would inform me by the end of the day and let me know the outcome. I just received my call and I am disappointed to say the least. I was informed that based on my credit rating (like that has ANYTHING to do with MY money in the bank) this mysterious committee (which has not been explained to me) has decided to continue to deny me access to my money. I first became a member of this bank when I lived in Warren. I loved the idea of supporting a small, local business. I still kept the bank after I moved to North Providence and now Warwick, even though it's been HORRIBLY inconvenient for me to get there if I have a deposit or something. Their online banking is terrible, archaic to say the least. It takes days for things to show up in my account, even debits. Yet still, my loyalty lied with them, and unfortunately, I did not get the same treatment in return. I informed the person I spoke with that I will be removing my money and closing my account as soon as possible. He simply said "Ok" and let me go. They didn't even offer to TEMPORARILY lift the ban. For a bank that has approximately 2100 customers you would think they would be a little more customer service oriented. I have a car that needs to be fixed, and even though I have the money to cover it I have no way to pay them! So now, I need to wait for their extremely slow system to finish processing my remaining credits, debits and checks I was forced to write thanks to the daily limit, then I need to find time to drive all the way there to remove the rest of my money and close my account. Then, I need to change EVERY SINGLE ONLINE ACCOUNT I HAVE which is about 10 as I am a small business owner who sells through many venues. Like ruining my Christmas wasn't inconvenient enough. Merry Christmas and good riddance I guess. Words can not fully express how disappointed I am. I'm really wishing I had left about 4 years ago when I moved.

Stay away!! Called on a suv they listed on the website, was told to go in when we arrived they said…read morewe must have called some other location the suv was not even available but they would check into it and call me back ASAP probably that same day (I think the gentleman's name was Peter). Never revived a called so two days later I called and spoke to Dawn she said Peter was not available but would call me me by the end of the day...no call back again. Now it's been an entire week we called three time and been by once and still no call back. What a joke don't waste your time.

Stay away!!! Do not do business with these people. They say one thing and do another. I wasted a…read morewhole entire day with these people, namely Kevin. We went there and picked out A vehicle Kevin said oh I can get you in something newer for smaller payments. We had to drive home get more paperwork and drive back. We live in Connecticut. Kevin said we could not get the newer car but would sell us the original vehicle we looked at for higher payments and we would not be able to get it till next week something. Don't waste your time with these people. They will only give you the run around.

Online banking has been down for almost a week!! Unacceptable and not one phone call or letter or…read moreanything to let us know it is down!!! To try to email them on their website is a joke too!!

Amazing staff!! Very helpful and great environment!! I would absolutely recommend this credit union…read moreto all my friends and family !

Never had a problem here. The.tellers are pleasant and helpful. Been using this branch for over a…read moredecade.

Awful bank..not just this location--all of them. Terrible customer service. I am a business owner…read moreand have my personal account there as well. I've been talked down to, I've had to deal with the bank not cooperating with electronic transfers for payments to the business, and today was the last straw as they refused to allow me to connect my account to a retirement fund. I would not recommend this bank to anyone. 1 star is too good for this. You lost 3 bank accounts today and I hope you lose a lot more.

Im not happy with bank 5 in Bristol or fallriver .on nov 3rd i went to the Bristol branch reported…read moremy debit card stolen .they ordered me a card in the mail .its nov 18 still no card .i call fallriver the lady said that the Bristol manager should have issued me an emergency card .i called Bristol last week she gave me the run around and said is get it wed which was yesterday still no card i cant even get access to my money i work late every day and the bank closes early .i tried calling fallriver today the lady said i was harrasing her wth i want my money. I havent had acess to my money since nov 3rd i told her check my account .they dont care about customer.i called Bristol the manager was too busy in a meeting i guess we as customers aren important.i. used to bank in swansea nice people .ive had babl 5 for 4 years ive been a good customer.but i guess we mean shit you banl 5

Greatest bank I have ever been too. They are always smiling and a joy to be around. They also go…read moreabove and beyond to help there customers. I live on fall river but drive to this bank in Swansea cause its worth it. Thank you all for being so amazing!!

I had a business account with them they closed my account with out notification when I called them…read morethey said there's nothing they can do they sent me my account balance I told them I had no business account any more they won't cash this check told me figure it out on my own they won't do anything now this check ant any good no won will cash a business check they are the worst bank I ever dealt with

DO NOT GET A ACCOUNT WITH THEM. even with over draft protection they will charge you $35 anytime…read moresomething tries to come out even if you have plenty of money in your savings. I emptied my savings now after this direct deposit I'm cancelling my account

I went there thinking because it was run by somebody I'd known for awhile, I wouldn't risk getting…read morescrewed or getting the run around. Man, was I wrong. There have been a litany of issues to speak of since starting the car buying process, and recurring problems that keep coming up, even now, 3 months after having purchased the car. Knock on wood, the car has been decent since purchase. But the paperwork these guys screwed up, MY WORD. They waited too long to get the car registered so I couldn't transfer my plates. They bounced a check for the sales tax to the registry. Not that they cared about that, as I got the notice saying my registration was going to be suspended. Not them. When I tried to contact them, they would avoid answering my phone calls for HOURS, to the point where I'd have to drive to Westport just to communicate with these people. They tried to tell me they'd take care of it and that it was their responsibility to get the taxes paid. Obviously I trusted them to do nothing so we had to ask for the cash REPEATEDLY so that I'd be able to go to the registry myself to take care of it. And NOW, because they only did a partial registration, I already had to go renew the registration this morning. EXCEPT I COULDN'T because I had a block for insurance verification. Apparently, when they registered the car, they failed to give the DMV proof of insurance, EVEN THOUGH THEY HAD MY INSURANCE PAPERWORK. I don't know if this was done by way of scumbaggery or if these people are straight up inept. It honestly might be a little of both. I'm embarrassed for having dealt with these people. Do yourself a favor and avoid this place. I thought I was friends with the guy who owned the joint, and he seemingly went out of his way to make sure this was the least pleasant transaction of all time. You really going to risk going there knowing this is how he treats his friends? I can only imagine how he treats his regular customers.

Absolutely amazing. Came in to this dealership for the first time for 50K mi service. Large…read morecomfortable well equipped waiting area. Then I was sent a detailed video of my vehicles inspection. This place is the tops.

I've been bringing my Prius here for routine maintenance for about four years. They always do a…read moregood job and make sensible recommendations. I do wish they accepted Amex, but that is what it is.