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    Methodist Medical Group - Primary Care

    3.4 (5 reviews)
    Open 8:00 am - 4:30 pm

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    10 months ago

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    6 years ago

    Stacy is one of the best doctors i've ever had and I always feel like i'm in good hands here!

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    3 years ago

    Schedule an appointment for 0900...you'll be seen at 1030. The front desk lady is grumpy, rude and not the person you want greeting you.

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    8 years ago

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    15 years ago

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    RedMed Urgent Clinic of Crosstown

    RedMed Urgent Clinic of Crosstown

    4.2
    (5 reviews)
    0.9 mi

    Yes I recommend. Such a great staff. Everyone is so nice. I've been here a couple times, usually…read moreyour in and out pretty quick. Quality care. If you're in need for urgent care in the area I would definitely give them a try.

    This RedMed was fantastic. The only place in town that allowed us to walk-in for urgent medical…read moreattention for an injury. All other urgent care clinics and walk-in clinics turned us away because they were too busy giving covid tests to everyone and not prioritizing actual medically necessary attention for wounds/injuries. The staff here were superb, and even tho we had to wait a little while, it was totally worth it because we got the right amount of attention and care for my child's needs. Everyone there were super professional and the beside manner for both the nurse and nurse practitioner was excellent. They sent over the needed scripts immediately and we were able to pick them up before the pharmacy closed. Saved us a trip to Baptist ER in Covington, we didn't need an ER visit, but it could have ended up that way had the RedMed not been able to see him. We had previously been to the Arlington location a year ago, while the visit wasn't a bad one, the insurance and billing was somewhat of a nightmare. Hoping they have sorted that all out and won't have the same issues from this visit. We will def. be back if we need urgent care again. Thank you RedMed for making us feel valued and important!

    Christian Family Medicine & Pediatrics

    Christian Family Medicine & Pediatrics

    1.0
    (2 reviews)
    9.1 mi

    **** I wanted to…read morelike this practice, but after multiple experiences, I can no longer recommend it. My biggest concern was that I was misdiagnosed, which delayed me from getting the care I actually needed. Everyone makes mistakes, but what turned a bad experience into a terrible one was the complete lack of administrative support afterward. Getting in touch with anyone is incredibly frustrating. Their phone automation system is a dead end with looping recordings, the voicemail boxes almost always full, and it's often impossible to leave a message. Response times are consistently poor, whether you're trying to reach a nurse or someone in billing. The billing department has been one of the worst parts of my experience. I've dealt with repeated billing errors and poor communication. In one instance, I never received a bill for a $30 copay. Instead of sending me a statement or making a simple phone call, the balance was sent directly to collections. Had anyone contacted me, I would have paid it immediately. From my perspective, the administrative side of this practice is badly managed. Communication is poor, follow-up is inconsistent, and resolving even simple issues takes far more effort than it should. I also left feeling that my visit with the physician assistant provided no value, and I got more information from a basic google search. I don't enjoy leaving negative reviews, especially for healthcare providers, but patients deserve to know what to expect. My experiences were disappointing enough that I have chosen to seek care elsewhere.

    The provider we see is great with my kids . She really listens . That's where the positivity ends…read more The office staff is just plain awful. For starters they sent my child's medication to the wrong pharmacy that we have never used . That pharmacy didn't have the meds in stock . I called up there first thing and was told they would send it to the right place . I get to the pharmacy and they don't have her script . So I call back . I'm immediately put on hold for 20 minutes and then it hung up on me. I call right back and no one answers . No , I could not leave a message because the mailbox is full . So I call again and talk to reception AGAIN. I'm immediately placed on hold for another 20 minutes . Finally someone gets to the phone and says "they sent the script" I said no , the pharmacy does not have it. Can you please go make sure because my child really needs their meds. Finally comes back to the phone and says okay they're calling it in now. An absolute nightmare just to get them to fix their own mistake . Every time we go I have an appointment and every time we still wait at least an hour to be seen. Walk in's should not take priority over people who made appointments. I should not be waiting close to 2 hours with my young kids to be seen every single time. It should not be this hard to get a human being on the phone and for them to follow through when it comes to sending in prescriptions . An absolute nightmare

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    Christian Family Medicine and Pediatrics of Covington offers primary care and walk-in acute care.

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    Christian Family Medicine and Pediatrics of Covington offers primary care and walk-in acute care.

    Methodist Medical Group - Primary Care - medcenters - Updated August 2026

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