My husband and I have been patients of Regina Goulder at this facility for over a year now and have…read morebeen so please with everyone working here as well as Regina being very professional and knowledgeable in treating us for our health care. She has been so kind and considerate as we are both older and we are so pleased they were able to take us in as patients when our other healthcare facility was not available. Each employee that we have come in contact with has been so friendly and helpful. We feel very blessed to be able to use this establishment. Tom & Gladys Reynolds

Stacy is one of the best doctors i've ever had and I always feel like i'm in good hands here!read more

Yes I recommend. Such a great staff. Everyone is so nice. I've been here a couple times, usually…read moreyour in and out pretty quick. Quality care. If you're in need for urgent care in the area I would definitely give them a try.

This RedMed was fantastic. The only place in town that allowed us to walk-in for urgent medical…read moreattention for an injury. All other urgent care clinics and walk-in clinics turned us away because they were too busy giving covid tests to everyone and not prioritizing actual medically necessary attention for wounds/injuries. The staff here were superb, and even tho we had to wait a little while, it was totally worth it because we got the right amount of attention and care for my child's needs. Everyone there were super professional and the beside manner for both the nurse and nurse practitioner was excellent. They sent over the needed scripts immediately and we were able to pick them up before the pharmacy closed. Saved us a trip to Baptist ER in Covington, we didn't need an ER visit, but it could have ended up that way had the RedMed not been able to see him. We had previously been to the Arlington location a year ago, while the visit wasn't a bad one, the insurance and billing was somewhat of a nightmare. Hoping they have sorted that all out and won't have the same issues from this visit. We will def. be back if we need urgent care again. Thank you RedMed for making us feel valued and important!

The staff were awesome. They were patient with me. Very attentive and professional. The doctor took…read morethe time to explain to me what was going on with me in words that I could understand. I'm usually nervous in the doctor's office but everyone made me their priority. If I need help,this is where I'm going.

From the owner: Affordable healthcare for all ages and ailments including pregnancy care, prompt care, ultrasounds,…read moreand procedures. We accept all insurances, underinsured, and uninsured patients. Walk-ins accepted!

**** I wanted to…read morelike this practice, but after multiple experiences, I can no longer recommend it. My biggest concern was that I was misdiagnosed, which delayed me from getting the care I actually needed. Everyone makes mistakes, but what turned a bad experience into a terrible one was the complete lack of administrative support afterward. Getting in touch with anyone is incredibly frustrating. Their phone automation system is a dead end with looping recordings, the voicemail boxes almost always full, and it's often impossible to leave a message. Response times are consistently poor, whether you're trying to reach a nurse or someone in billing. The billing department has been one of the worst parts of my experience. I've dealt with repeated billing errors and poor communication. In one instance, I never received a bill for a $30 copay. Instead of sending me a statement or making a simple phone call, the balance was sent directly to collections. Had anyone contacted me, I would have paid it immediately. From my perspective, the administrative side of this practice is badly managed. Communication is poor, follow-up is inconsistent, and resolving even simple issues takes far more effort than it should. I also left feeling that my visit with the physician assistant provided no value, and I got more information from a basic google search. I don't enjoy leaving negative reviews, especially for healthcare providers, but patients deserve to know what to expect. My experiences were disappointing enough that I have chosen to seek care elsewhere.

The provider we see is great with my kids . She really listens . That's where the positivity ends…read more The office staff is just plain awful. For starters they sent my child's medication to the wrong pharmacy that we have never used . That pharmacy didn't have the meds in stock . I called up there first thing and was told they would send it to the right place . I get to the pharmacy and they don't have her script . So I call back . I'm immediately put on hold for 20 minutes and then it hung up on me. I call right back and no one answers . No , I could not leave a message because the mailbox is full . So I call again and talk to reception AGAIN. I'm immediately placed on hold for another 20 minutes . Finally someone gets to the phone and says "they sent the script" I said no , the pharmacy does not have it. Can you please go make sure because my child really needs their meds. Finally comes back to the phone and says okay they're calling it in now. An absolute nightmare just to get them to fix their own mistake . Every time we go I have an appointment and every time we still wait at least an hour to be seen. Walk in's should not take priority over people who made appointments. I should not be waiting close to 2 hours with my young kids to be seen every single time. It should not be this hard to get a human being on the phone and for them to follow through when it comes to sending in prescriptions . An absolute nightmare

Jerry Floyd, MD SFMP Millington…read more Is not a good dr at all. He doesn't do his job. A really good friend of mine went to him and he told her after seeing her a few times and put her on some meds that has made her lose a lot of weight and she asked him what was going on and he said he didn't know what else to do for her. So he told her to start coming off the meds to see if that would help her gain the weight back so she does this and goes back to see him and he still doesn't take her off the meds and tells her he is going to send her to see a therapist and tells her she really needs to start thinking about her health. She told him I am thinking about it this is why I'm coming to you for. This man is a joke he shouldn't be a Dr at all

i took my daughter there for a physical and it while experience was awful. we waited awhile before…read morebeing seen even with a appointment they were not organized at all . She had a TB test and was told to come back 2 days later after a certain time so we did another provider was there then the one who did the test . she was absolutely horrible. she told my daughter she wouldnt see her unless there was a appointment available in the kiosk. there wasn't one available, there also was nobody waiting to be seen either and it was 30-44 mins before they closed. The privider also said my dayghter would also have to make another appointment to have the test redone . she was very rude and I hope she doesn't treat all the people who come to see her that way. my daughter was very upset becouse they told her to come back in the date and time and then to be talked down to like that . We will never go back to that location.

Nurse followed a chart, clicked boxes, didn't listen to anything I said or asked it was all about…read morechecking the boxes. when I asked for what I felt I needed it was obvious she didn't listen to anything I said. she just clicked boxes. I felt like she didn't listen and didn't have enough training to know on her own what to do without clicking the boxes. can't think outside the box.

My daughter went to ER after waiting at Fast Pace to Find…read moreout no tech so no Xray. They were so busy and still provided great care.

Dirty place. Computers down and never on time for appointments. Had to yell down the hall to get a…read morebathroom unlocked before my mother with dementia had an accident. Never again.

Understaffed, front desk lady is loud and ask for your private info across the waiting room which…read moreis a HIPPA violation. Wait forever to be seen and then told that there's no Xray tech. They don't have one employeed there anymore. Triage nurse and NP were both professional and should find other employment if the owners/management is not going to hire more medical staff.

They are so incredibly slow. 4 people in line in front of me and waited an hour and half before I…read morehad to leave. How is an urgent care this slow? The receptionist was nice but the doctors must be incredibly slow.