I love Dr. Dean. She's amazing. Everyone associated with Methodist that I've encountered are…read moreawesome folks.

"The Forgotten Patient" Worse hospital ever for the "I…read moreforgot you were here" people. Not just one time but for over five-six hours. I begged all that time "Can I please have some water?" I had the IV line (two the first sticks one "blew" a vein, blood was just pouring) inserted but no IV fluids bag installed. My veins were collapsing because I was DEHYDRATED! Never got fluids of any kind the entire time. I came in by ambulance and had an immediate CAT scan but the dye or contrast didn't go in my veins but collected at the puncture site causing a massive painful red/purple/blue lump. The size of a lemon. The nurse grabbed some sticky bandage as tight as possible but that caused the lump to break into THREE huge painful lumps and my entire arm swelled. After hours and hours I realized if I wanted the basic needs of human being food and water, even sleep I needed to go home this was basic care which I couldn't get at this hospital. If something was wrong I figured 5-6 hours after one test was long enough or, unless they were truly cruel just did not care. That was so hard to believe so I must be fine. Definitely forgotten! I asked before I left if they would call with the CAT scan results "Absolutely!" Never got that call either! What did I get from Richardson Methodist? Massive bruising from blown veins, missed veins, vein, blowout contrast lumps, other arm collapsed veins (could I be DEHYDRATED! hint!) and extreme depression knowing I'm not worth their time. More tortuous than helpful. No fluids, diagnosis, recommendations, doctor, test result, medications, bloodwork (can you be charged for an IV if they never attached the IV fluid bag?) no physical exam of any kind, nothing. Going to a hospital like this when you're alone is like going to court without a lawyer! No-one to help and stand up for you and you end up being a "forgotten patient" Interesting fact, this is becoming a "phenomenon" in the medical world, coming in alone by ambulance, put in a room, might've been seen and had a test, then forgotten! I was shocked. That's what happened to me!! "Forgotten patient" is real! Even when it's a very slow time it still happens. Like "hot car" baby death, parents just forget they're there. So I guess make sure you're never alone! "Forgotten Patient" is real and it is terrible.

The facility is very nice as is the staff, that's where it ends. I had two injections in my lower…read moreback approximately 2 months apart. I paid ~$750 each time and met my deductible. After getting the first injection, I never received a bill for anything else. Fast forward 9 months after my second injection and I received a bill for ~$2,200! Same injection, same exact procedure yet I was billed for the 2nd procedure and not the 1st. Mind you, both times I paid my $750, I was assured I didn't owe anything else. After looking over the "itemized" charges for the 2nd bill (still waiting on the first) I saw they charged insurance $40,000 for the "operating room"! That's not a misprint, 40K for what was literally a 2 minute procedure which is also documented since they send a text to your designated driver when the procedure starts and when it's over. Emminent is a physician owned hospital so be careful, they are unethical and not trustworthy. I wouldn't care if I could barely walk and they were the last hospital on earth, I wouldn't give them another dime. There are multiple people I have recently recommended this hospital to for similar problems as mine but after receiving this bill I'll be sure to tell them to steer clear and use another physician and/or "surgery" center. Proceed at your own risk.

Travelled 800 miles for a procedure at this facility, having been in medical field for many years…read moreand around many hospitals for different procedures.. hands down the very best experience, from check in to surgery everyone was truly what healthcare professionals should be... not to mention the anesthesiologist was the best! I'll be seeing them again in a few weeks!

Great doctors and staff! I had a CT Scan at this location. All went smoothly and the staff was very…read moreefficient!

I have been using UTSW for 2 years. The care is top quality. Their approach to my cancer treatment…read morehas been aggressive & advanced, ensuring longevity. I love Dr Peswani & the staff - down to the front dresk! I am excited to see them on infusion days. The overall experience has been great for me. I highly recommend.

I'm one of those people that rushes to get a covid test anytime I feel even a smidgen of weirdness…read more Today, I felt fatigued and sore, so I rushed to find a place for a rapid Covid test. I found Total Men's and they had plenty of appointments available. Once I arrived, I was seen promptly and received my results within 30 minutes. I get a ton of covid tests (better to be safe than sorry, right!?) and this was one of my best experiences. Highly recommend this spot for all your health and medical needs!

I suggest for anyone else who has had Total Men's unnecessarily force you to pay for a visit to…read morereceive a standard prescription refill to report Total Men's to the Texas Medical Board. Corporate gave me a credit once after they admitted the doctor at the Addison location did not have to see me so quickly after the previous visit. Now this location is following the same deceptive and greedy practices.

I have been seeing the doctors here at Arapaho Village upwards of 30+ years. Due to days off or…read morevacations I have seen every one of the doctors here over the course of that time. They are all competent and I wouldn't hesitate to see any of them. My favorite is Dr. Sheryl Cowan. I enjoy her the best because she is a woman around my age group and she is very understanding and caring and she gets what I am saying. She's down to earth and I never feel rushed. I always feel listened to. Her nurse, Tony is awesome as well! He's straightforward, yet you can joke around with him. COVID safety protocols are strictly observed. I called yesterday afternoon and was able to get an appointment first thing this morning! Eileen is the scheduler and she is always pleasant to talk to on the phone when making your appointment and in person when you are checking out afterwards. I was joking with Eileen yesterday that I needed to see Dr Cowan so I could get my prescriptions refilled. She said, "oh she's holding your prescriptions hostage, huh!" Sweet, friendly humor that I appreciate so much! If you're looking for a great team of family doctors, you can't go wrong!

After my previous doctor retired, I needed to find a new doctor. The first one I found was a quack…read moreand I asked for recommendations from friends. Several recommended Dr. Lin at Arapaho Clinic. I'm happy to have found him and would recommend him to anyone. He's knowledgeable, explains his intent and choices (if you want him to) and is contentious of your health and healthcare costs. The one thing that could use some help would be the wait times. If your appointment is for 2:45, which mine is right now (I'm in the waiting room right now as I type), it's currently 3:16 and I have yet to be called in, then, you will wait more in the examination room. It's not that big of a deal for me, but I know others may be on a time schedule and my not have time to dilly-dally. If you know what to expect, you can plan accordingly.

Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

**Complaint Regarding Dr. Krupa Patel and Methodist Richardson Renner Gastroenterology**…read more My name is Chelsea Edwards, and I am submitting this complaint regarding my treatment and subsequent dismissal as a patient by Dr. Krupa Patel at Methodist Richardson Renner Gastroenterology. I have been a highly complex gastrointestinal patient under the care of this practice since approximately September 2024. My medical history includes significant gastrointestinal disease and multiple major abdominal surgeries, making continuity of care especially important. Due to the complexity of my medical condition, I have relied heavily on specialty gastroenterology care for ongoing management and treatment. Approximately six to eight months ago, I had a difficult encounter with a nurse practitioner within the practice. During that interaction, there was a disagreement, and I expressed my intention to file a complaint with the Board of Nursing regarding my concerns about that encounter. Following discussions with upper-level management within the practice, a decision was made that I would no longer see that specific nurse practitioner. However, I was specifically informed that I could remain a patient of Dr. Krupa Patel and continue receiving care through the practice. Following that incident, I had no further conflicts, confrontations, or negative interactions with Dr. Patel. In fact, I did not see or speak with Dr. Patel after that event. There were no discussions regarding concerns about my behavior, no warnings, no requests for a behavioral agreement, and no indication that my relationship with Dr. Patel was in jeopardy. In recent months, my health began to decline. I developed worsening esophageal symptoms and believed I required an esophageal dilation, a procedure I have needed in the past. As my symptoms worsened, I repeatedly contacted the office seeking assistance. Numerous telephone calls were made to the practice, and multiple portal messages were sent. These communications should be documented within the medical record and communication system. During this time, I repeatedly sought help but felt I was given inconsistent information and delayed responses. Despite my efforts, I was unable to obtain timely intervention for my worsening condition. What is most troubling to me is that I never personally spoke with Dr. Patel regarding my concerns. I was never given an opportunity to discuss my symptoms directly with her, nor was I informed that my status as a patient was under review. Instead, while actively seeking medical care for a worsening illness, I was abruptly informed that I had been discharged from the practice. If the physician truly believed that the therapeutic relationship had become irreparably damaged months earlier, I question why that determination was not made at that time. The practice had every opportunity to formally discharge me following the earlier disagreement involving the nurse practitioner. Instead, management specifically chose to keep me under Dr. Patel's care. It was only after I became ill and began requesting evaluation and treatment that I was suddenly dismissed from the practice. I am also confused by the language contained within the discharge notice. The letter reportedly stated that Dr. Patel would continue to provide emergency care for a period of 30 days. If my conduct was truly so problematic that dismissal was necessary, then it seems contradictory that the physician would still agree to provide emergency medical services during that transition period. This raises legitimate questions regarding the actual basis for the dismissal. Equally concerning is that I never received proper notice of the discharge in a timely manner. I was actively attempting to obtain medical care while unaware that the practice had terminated the physician-patient relationship. As a result, I was left without access to the specialist who had been managing my complex gastrointestinal conditions and was forced to seek alternative care during a period of medical instability. I fully understand that physicians generally have the legal right to terminate a physician-patient relationship when done appropriately and in accordance with professional standards. However, my concern is not merely that I was discharged. My concern is the timing, circumstances, and manner in which it occurred. As a medically complex patient experiencing active symptoms, I felt abandoned during a period when I was seeking necessary medical treatment. To this day, I cannot identify any interaction between Dr. Patel and myself that would justify such an abrupt decision. We had no personal conflict, no hostile encounters, and no discussions suggesting that she no longer wished to serve as my physician. Because of this, I am left with the impression that the decision may have been influenced by information or opinions unrelated to my direct interactions with Dr. Patel rather than based upon her own experiences with me as a patie

The place to go to buy an expensive bottle of prescription testosterone. First they send you off…read moresite to get an expensive blood test. Then show you that your numbers are low and recommend testosterone replacement therapy (TRT) which involves 1 bottle of prescription testosterone and syringes you can use at home. All for just $400 plus the blood test. So what about when you're done with the bottle? Another blood test and another $400 bottle. So no regular blood testing, no follow up and no discussion of whether you'd like to continue the shots or how to recover if you'd like to discontinue. Apparently if you discontinue TRT your body needs special meds to recover back to normal testicle function. They will not help you with this. Only interested in selling you another $400 bottle.

This place offers convenience, at a steep price…read more This is where it all began for me. I turned 35 and thought I should get my levels checked. Turns out I had really, really low levels. They wanted to get me on their treatment right away. But I was hesitant because of how expensive the treatment is. They don't let you self-administer, so it's a co-pay each time. When you have to see them frequently, that adds up. To give you an idea on how expensive the convenience is, if you were to do HCG monotherapy with the clinic it would set you back about $400/month. If you decide to self-administer, HCG mono would cost less than $30/month. For me, a co-pay is $30. So bi-weekly injections would be $240/month. If i self-administer, ten weeks work of test will set me back $35. So that's $14/month. In total, I'm saving myself over $7500 a year by doing self-injections of HCG and test. So if you can't stand the thought of giving yourself injections than this place will work for you. If you think you can handle it, you could save yourself a lot of money by finding a doctor who will let you self-administer.

I feel as though they were practically useless. I came in for a cyst on my knee and they did…read morenothing. They didn't even have a brace to give me and told me to go to Walmart. Like why would I pay for one when you guys should have them here so that my insurance could cover it. I feel like they just wanted me in and out.

This drives me crazy it's not just this location but pretty much every medical office. You arrive,…read morethey make you jump through hoops, fill out paperwork which they should already have because they should be part of BSW, nobody else here & you wait forever in the lobby. They finally ask you back, the medical asst asks you all the same questions you just answered on the paperwork! Why do you have to answer it all again? Then they move you to another room & you wait! Why do they does this to patients? Staff & Dr very nice sure they have no control over check-in process but is very frustrating!

I was admitted to the psychiatric portion of this hospital with little education or awareness given…read moreto me beforehand. I went in and came out so much worse, and with debt I did not consent to. The things I saw in the ward were hugely detrimental to my mental health and I had a doctor who threatened to keep me in the ward longer for requesting to be discharged on the weekend as my assigned psychiatrist was away on vacation. He said he would put on my file I threatened to harm my family, I reported him to the social worker. Do not seek medical attention for suicidal ideation at this facility, it was one of the worst decisions of my life. I just wanted resources and options as being low income it is difficult to find mental health services for a reasonable price. They charged my insurance 22k for 6 days, many of which could've been avoided had my assigned psychiatrist been available. They drug you on SSRIs and anxiety medication and think group activities will somehow help you. Instead they make you realize how broken our healthcare system is. Supposedly this is a non profit but they didn't work with me at all on payments as they changed their policy after I sent in my paperwork and required me to pay more than I could afford. Only light in that ward were my nurse Dolly and ny social worker. Only decent people I came across who were not desensitized.

Most horrible experience ever. I left my 29 year old son in a wheelchair there. They assured me…read morethey would check on him every 8 to ten minutes and that he would be in great hands. He was not ! They called a day and a half later saying he was being care flighted to the hospital and I could meet him there, no more info. When I get to the hospital I find out he had fallen because his knees where tore up and he had been given 4 doses of a medicine he was having an adverse reaction to. You would think after two doses they should have known after all there the professionals. My son could have died! When he came to, he also said the little time he spent there was a nightmare he will never forget.

great place to have an MRI especially if you are claustrophobic. Fast efficient staff. Clean and…read morepleasant staff. On time. The only difficulty is having to deal with corporate to make appointment or have any questions. Corporate is hard to understand and they send you to the wrong place or cut you off, and they don't seem to know anything about the individual offices.

I went to get an MRI. I am claustrophobic so I went to up and open. I was uptight until I got in…read morethe machine. The staff was all very friendly. They let everyone pick a movie to watch to keep your mind occupied while you are in the machine. The teck I had took her time, I am sure she could tell I was uptight. She kept reassuring me and checking on my comfort. I give her an A+. The place was clean and seemed well kept. I would recommend this place. I will also go back if I need any other MRIs. As I was leaving I got a cd to bring to the Dr. I asked if I could view it they said they include a program on there so that I could. Got home and viewed it. I loved it!! I am not sure what I am looking at but it was cool. My opinion A+