Doesn't answer the phone and has no voice mail. I have a claim to report in my emergency and it is…read more9:20 am and no one is answering the phone.

Very professional and attentive group. With a shared lot for the several businesses occupying that…read morecorner building, parking can be bear but the JJC staff gets you in and out with that in mind. It's also nice to see a local business that has remained in the same spot for so many years.

We had Allstate for home and auto for 23 years and never had a claim. With a bill coming due on…read moreJuly 10th for another six months, I felt that it was so expensive that I should look around. I looked at Progressive first and found that for HALF the price, and with $750 deductables vs $2000 I could get better coverage. Seemed too good to be true. The process of switching over was easy. Then, just ten days later, my teenage son got into an accident and totalled his new car. Now came the rest of how this significantly less expensive coverage would work out. Every person we dealt with was patient, kind and a great communicator. They worked to make sure we had a fair settlement and we can start to work on getting a new car. I could not be more pleased with this outcome or this company and I recommend Progressive very highly.

If I could give no stars or negative stars, I would. My car was totaled by a Progressive driver…read morewhile parked, I was deemed not at fault. The claims adjuster has been extremely slow and not helpful. If I didn't receive a phone call by 4pm when I was told I would hear back I would have to email and call. It took over a month to get anywhere - now I have been paid out my portion of the Total Loss Estimate toward my totaled vehicle we are going on 3 weeks of Progressive STILL not paying the bank the loan is from, I am now being forced to make monthly payments on 2 vehicles because they simply have not finished doing their job. Since paying out myself I've heard NOTHING. I have sent several emails, attempted to reach a supervisor and am going to have to resort back to calling and emailing the agent directly daily until it is resolved. Worst car insurance company I have EVER had the displeasure in dealing with. And again - I WAS NOT EVEN AT FAULT.

They retain an in-house attorney despite several attempts Katelyn Griffen won't negotiate. Hired…read moreattorney to sue Liberty Mutual! Thank u

If I could give less then 1 star I would. Dealing with liberty mutual was an absolute nightmare…read more They got my name wrong. My address wrong. My e mail address wrong and my phone number wrong. Since I never received a bill they cancelled me leaving my property uninsured. I called them and they didn't care. They insisted that I pay what they thought I owed which I did because I just wanted this debacle over. Today I received a letter From a collection agency for the amount that I already paid. Total disaster. I would never ever use liberty mutual for insurance again. If they ding my credit for something that was entirely their fault I will be calling a lawyer. Run away from them as fast as you can.

I wish I could give zero stars. This company is the worst ever to deal with. Whatever your…read moreinsurance needs are DO NOT use this company for anything. I have been trying to resolve a Mature Endowment Request since Sept. 10, 2025 and I am still waiting. When I call to speak to someone in that department I am routed back to the beginning of their answering introduction. Very frustrating. Bad business and total customer disrespect.

Metlife is easily the worst insurance company you will ever have to deal with. Their web site is…read morecompletely non-functional. Every few times you try to log in, you get locked out. When you finally log in, your policy will not be listed. You have to hit back and forward several times to get the policy to appear. Once it appears, you click on it and get a screen saying "Ooops, something went wrong." It gives you a code, but none of the people at Metlife's tech support know what the code means. They will create a ticket for you, but nothing ever happens. I have spend hours and hours on the phone with tech support and no one can tell me why Metlife's web site simply doesn't work. They just don't care because it is an expense for them and doesn't generate any money.

Wanted to check my expass after seeing reports of the battery going bad on the. Likely mine still…read moregood..for now.

The on the road service has always been great . I have been a member for over 25 years. I have also…read moreused them for vacations and DMV. The only problems I have is the Registration for an appointment do to Real Id Overload. I need to get an appointment for something else and can not get an on line appointment through google or any other net work.I have been trying for 2 weeks. I think they should have a way for Non Real ID Customers.

My husband and I went to see Phil. We were looking to get a quote on car insurance. Phil was…read moreamazing. After speaking with him he told us we were better off staying where we were. He was trying his best to get us a better rate. He was very honest with us. He wasn't your typical business man who tried to talk us into going with his agency. If you ever need insurance call and make an appointment with Phil. He will be honest and upfront with you. Thank you Phil!!

I reached out three times thru their website b/c my insurance went up so I was looking for a new…read moreagent to find better rates. No one ever contacted me. I made an appt by phone and met w/an agent at the office. After meeting w/the agent, who said his wife handles the quotes, but she would be out of the office for the rest of the week, I never got any quotes. I followed up and reached out again, but no response.

Extremely unhappy with Mark Graham. He pays lip service to customer's requests and consistently…read morenever returns phone calls. He stalls until escrow already has prepaid annual policy (over $5k) at which time I usually give up expecting him to call back. He does this year after year. I finally called the insurance co and insisted upon the policy changes and a new agent.

From the owner: Graham Insurance Inc is a full-service agency, able to handle all lines of personal, commercial and…read morelife insurance. The agency was founded in 1970 and maintains its roots in the heart of Rhode Island, in West Warwick. Our focus is on you, the member, to ensure that you, your liability and your financial interests are protected at all times.

Joe and Melissa were quite enjoyable to work with for our boat insurance. They were attentive and…read morealways responded in a timely manner. Quite professional and I would highly recommend.

From the owner: Blaeser Insurance Agency is located in Bristol & Coventry, Rhode Island, and has served individuals…read moreand families for close to 30 years. Our goal is to provide outstanding consultative insurance solutions for our clients. Blaeser Insurance Agency's reputation is built on years of exemplary service, knowledge, and trust. Count on us to do everything we can to protect your family, your assets, and your future. Call us today for more information!

ABZ Insurance has been an absolute perfect match for all of my needs running a business. John has…read morebeen quick to respond, and always has an answer and solution for everything I've thrown his way. He was the 1st to respond when I searched for local agencies, offered me competitive rates for both business and auto, and has been a phone call or email away since that 1st meeting. High recommend for your insurance needs. Glen Marshall, Lighten Up Electric

John is a great, funny, and personable guy. The type of guy who you'd love to be your agent. Has a…read morewide range of knowledge on many areas in the insurance world and is the perfect fit for individual or comprehensive plans. From homeowners insurance, to car insurance, to life insurance, he can help out and with an open and inviting location, I felt very welcomed as soon as I stepped in the door. Definitely recommend to anyone who needs any form of insurance or just some advice in the defensive financial planning sector.

This is a great Insurance Agency. Family Run. They care about your needs and they will find the…read morebest package/Price for you. I have been with them for a few years now and they are always helpful.

From the owner: At Wickford Insurance Agency customer service is our number one priority. We write with many…read morecompanies and can get you the policy that best fits your unique situation.