Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

NORCAL Voice and Data did an amazing job running cable and mounting security cameras at my…read moreIndustrial Warehouses in Concord. The first time we met up they were very thorough about the required work. We discussed the amount of cable drops and camera placement and they assured me that they could meet my requirements. The OTHER 3 cable vendors I contacted never even sent me a quote after the site walk. I deal with many cable vendors at my job in Southern California so I knew what to look for. NORCAL Voice and Data checked all the boxes. Great communication, Great response via text and email and most importantly there was no change orders. The price was what they quoted. What made the experience even better was they went above and beyond with placing my existing security NVR's and programming a new NVR without any questions. I thought was going to have to fly to the Bay Area to configure the Security NVR's but they offered and did all the work for me. The finished product is great. All up to code and the final walk through was also done. Price was great.

Charles and his team came into my office to install high speed internet. Previously, I had a…read moregibabyte that I was paying for, but by using Wifi, we were only getting 50-80. They came in and we set up direct internet connection and now everyone in the office gets over 900 speed! Almost 20 times faster than before. I am very happy with the service and they did a fast and efficient job. Thanks!

I found Julian through Yelp. His reviews sounded like exactly what I was looking for; experience…read morewith WiFi connectivity issues and also an electrician. We had a couple of conversations to clarify what was going on. I wasn't ready to execute the best but more costly option to fix the issue, so he recommended an extender. I couldn't get it to work, so he ended up coming to check it out and get it working. Julian is friendly and easy to work with, and I will hire him for future electrical work.

I have an iMac that had been down for nearly three years, which was the last time I tried many…read moredifferent things to get it up and running. The long and short is it crashed halfway through an OS update and hasn't worked since. Julian contacted me after a Yelp query - I figured I'd retry and was ready to ship this thing somewhere for repair (again, I tried everything before with no luck). After I explained what was happening, he said, "We'll get you up and running, Tony, don't worry". He heard me out and sent me step-by-step triage and recovery instructions, which worked perfectly. He called about an hour later to check on me, and I was beyond happy he resolved the issue; I didn't have to leave my crib, and it was done within an hour (after letting it sit for years). Everything worked perfectly. I have my computer and electronics handyman for all future work. See my review distribution. I'm very fair and will call out less-than-desirable service. Likewise, when someone earns solid recognition for professionalism and providing the service advertised - they should get a shoutout. Julian, you rock!

ASI upgraded our outdated 1989 security system with current technology, reusing existing components…read morewhere possible. The upgrade was executed with precision, expediency, and at a fair price. We wholeheartedly endorse ASI for all security requirements due to their outstanding workmanship, attention to detail, and professionalism exhibited by Robert and his team.

Robert, the owner of this company and the person who came out to our home to service our burglar…read morealarm, was very friendly, professional, and extremely knowledgeable about our situation and burglar alarms in general. He knew everything there was to know about our system even though his company didn't install it and may not typically install that brand, and he made short work out of fixing our issue, even though other companies I called would not deal with it. The company that originally installed our system is now out of business so I am so glad I found ASI Alarm - they will definitely be our go-to resource for this alarm and any other alarm needs we may have in the future. I could not have been more pleased!

If all reps are taken when you enter expect to wait 30 minutes or more. I finally left and figured…read moreit out on my own. The music blaring so loud and you just sitting there like it's some club when all you want to do is get a resolution to your issue. No one once came up to me after asking for my name. I probably would have had to sit there another hour. Reps seem to be new or incompetent. They constantly have to communicate with each other like they are confused. Been to other stores and they are much more competent and self reliant. Never going to this location again unless I'm in the mood to dance and wait and time isn't important.

Worst customer service services ever. More employees than customers and still slow. Latino guy…read moredisappeared when he knew I was up after telling me he'd help asap. They all act like their job is to please themselves

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

I had a very poor experience with this company. My first impression was formed by the tech being…read morehours late, and the company usually gives a 2 hour window - he missed the window. Then, he gave a verbal quote for the next job (which again, he was over an hour late for), and that quote was inaccurate because of his incompetence in doing the job - he kept messing up and since he's charging by the hour, there's no incentive to do a job quickly and correctly the first time, as he said: "if there's anything wrong, you've got the warranty to fix it." Good thing I had the warranty, because a different tech had to come out and fix the problem from the second job - and he was still late, but I was given a phone call by his manager this time to warn me (I guess complaining induces manners), and he stayed less than half and hour because 1) he's a better tech (it was Randy, named in the prior review, and if I'd had him the first time I'm sure this review would be totally different) and 2) he's not getting paid by the hour. The business model of this company seems to be: "take a long time to do a crappy job the first time, and "fix" the job under the warranty plan." They don't put any quotes on paper first, because hey, then you've got proof of what they quoted you and how can they jack up the price afterwards? If you've ever taken a taxi in a foreign country and got taken on the "scenic route", that's exactly how I felt during my experience with this company - unprofessional and untrustworthy. I explained how I felt to both the tech's dispatcher and his manager and his account manager - nobody cared, and so I'm glad I'm not ever dealing with this crappy company again and would not recommend them to anyone. If I ran my business like this, I'm sure my doors would be closed in no time.

ATS Communications has been our telephone service provider for over 15 years, and I've come to…read moretrust them to provide excellent service and technical recommendations. Recently, I availed myself of their telecommunications review service to find a new telecom service provider for voice and data at five of our locations. I'm very pleased to report that ATS's Christine ("Chris") Cahill assisted me with this project that spanned nine months (because we had various prior carrier contracts expiring at different times). Chris stepped us through the project from researching our needs, finding cost-saving options by negotiating rates with carriers, changing mid-stream to a different plan when a given carrier wasn't able to execute on promises, coordinating and scheduling installations, and even reviewing and correcting initial invoices for new services from the new service provider to ensure accuracy. She saved me an incredible amount of grief and time-consuming coordination and trouble-shooting, and followed through on every detail of the project through to its final completion. Having handled details of conversions to new carriers in the past by myself for just single locations, I would have been overwhelmed by a project of this magnitude without her help. I recommend using ATS Communications for any business looking to find and implement their most cost-effective telecommunications options!

Jeremy called and ask me if I would like to lower my phone bill out of curioussity I said yes to…read morehim he promised to reduce my bill in half and he actually did it not only that with reduced bill he added a lot of other functions to my services like e faxing etc. if you are willing to cut your office phone bill significantly this is the company to go and very good friendly staff you take care of your business very smoothly without interrupting the service

Our office has a couple dozen VOIP phones with service provided by Telnexus and it's been great…read more Their support is responsive and I've found the zswitch virtual PBX expressive enough to configure our call routing needs with minimal effort. When we add extensions I just shoot an email to sales@telnexus.com and a couple days later a pre-configured VOIP phone arrives ready to go. Perfect.