I went to a 3rd party store and they lied about being able to do a return on an item that was…read morebeyond the traditional 2 week return policy but less than 30 days. Makye and the team at this store were extremely helpful and informative. Although this store is busy, it is because the customer service is excellent! Thanks again, T-Mobile team in Forestville!

This store is the worst. They have a million people working and standing around and only one…read moreperson who can provide assistance. The managers customer service is the worst. He goes into action before he FULLY listens to the problem. My mom was added to a group text message. We were asking how to block the number from her galaxy phone. He grabbed the phone and made attempts to add a app for spam mail. The text was not a spam message. It was a group message including a bunch of coworkers. She was added by mistake. This idiot was still trying to add an app even when I said no. WHEN I refused the app he refused to assist us. DO NOT go to this location. You will waste 2 hours of your time.

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

My internet connection went down. One call to DC Access and Katy (extremely competent…read morereceptionist) got me sorted in no time. She had Tony & Darnell at my apartment pronto. Between them they solved the problem (a worn out, ancient, cable, along with a vintage router). Both replaced quickly. DC Access a God send to our community - very affordable and no waiting days for an in-home visit, then staying put at home for half a day waiting for someone to turn up. Thank you DC Access. Maggie Hall, Capitol Hill.

In an era of rising prices, shrinking service, and companies replacing people with automation, DC…read moreAccess is a total unicorn. They're local and deeply committed to exceptional customer care. I've paid the same low price for almost a decade, and on the rare occasions I've called for tech support, a helpful human answered immediately and resolved my issue. One experience in particular prompted this review: my router went out on a Saturday night, and I fully expected to wait until Monday for help. Instead, I reached someone around midnight who helped troubleshoot the issue. Even more remarkable, a skilled and kind technician--who had originally installed my internet years earlier--came first thing Sunday morning to replace the router. This level of service is truly unheard of. DC Access sets the standard for excellence!

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

Had an appointment set up they never showed up stated it slipped his mind. Rescheduled and he…read moredidn't show up for that call either and is non responsive to messages. Very poor customer service

From the owner: Networking, IT infrastructure,…read moreProject management, Wireless access point , Telecommunication, Camera installation, Access Control installation, VOIP- Telephone installation, Managed services,

Fantastic sales, fantastic techs everything from the build to the cutover was perfect!!read more

I've dealt with ACC Telecom several times over the years and have experienced nothing but excellent…read morecustomer service. Their products are second to none and when I've needed support they have gone above and beyond to ensure we have little to no down-time. I would recommend ACC Telecom to any business for their telecom needs.

I had Xfinity years ago and fired them due to their lack of customer service. After I retired I…read morelooked around for a cable/internet that didn't continuously go up. Now that I'm moving from one location to another I called to transfer service to my new house...I close on the 20th of August and Xfinity cannot get to me until the 5th of September...How many of you want to be without cable or internet for 16 days? I WILL NEVER USE XFINITY EVER AGAIN!!! And while I'm at it I DO NOT LIKE TO BE FORCED INTO ADD ONS.