If you're considering a screen replacement between a genuine Apple one and an aftermarket one,…read moreplease read this. TLDR; Buyer beware. Screen replacements on newer Apple phones will cause a lot of issues that the seller does not disclose during sale nor want to remedy when inevitable issues arise. I have an Iphone 16 Pro that had a crack on the screen that increased in size over time. I did not initially want to spend over $300 on an genuine Apple screen replacement and opted for an aftermarket one. i found Sycamore Tech through Yelp, contacted the owner who scheduled me to come in the same day. Went to this business and had my phone screen replaced in a matter of 20 minutes. Prior to fixing, the owner even upsold me for a OLED screen for an additional $20 since the genuine Apple screens are OLED. After picking up my phone, the owner told me that I will have to calibrate the phone screen which can be done through the settings. I paid a total of $179. The same day, I noticed that the motion/movement while swiping on the screen was very harsh and not smooth compared to before. I also noticed that my phone battery was draining a lot faster along with the fact that the phone was heating up quickly. When I tried calibrating the screen, the phone would not allow it and gave an error message saying that it does not recognize the screen as a genuine Apple product. I searched the error code on Google and apparently it is a very well known issue. An issue that the owner never disclosed. A day or two later, my phone screen went completely black. Initially I thought that my phone was off (due to the battery draining quickly) and attempted to turn the phone on. However, I received a text message and felt the phone vibrate. A purple hue then started developing on the edges of the screen. My coworker immediately took a photo of the issue for me. Using my coworker's phone, I was able to secure an appointment with Apple the same day. After work, I went straight to Apple and told them the issue. The Apple tech ran a diagnostic test as done procedurally and even asked me "This is an aftermarket screen huh? I can tell." Apple replaced the screen, ran a diagnostic test, and everything functioned as normal again. The Apple tech also commented that Apple products are way too advanced today and gone are the days where you can buy aftermarket replacements parts. I paid Apple $350 in total to have my phone screen replaced. My mistake however, was not asking for the malfunctioning aftermarket screen back. I went back to Sycamore Tech and informed the owner of all the issues I had. I even showed him the $350 charge from Apple to prove that I was not lying or trying to game him in any way. His response? "Well yeah I mean it's never going to be as good as an actual Apple one." When asked if I can get a refund or even a partial refund, his response was, "How can I give you a refund if you don't give me back the screen?" I pleaded with the owner and explained to him that even I went back to Apple, I was not sure if I can get his exact phone screen back. The owner told me, "What kind of business would I be if I just started giving refunds to people who don't have a product to give back?" I pleaded with him again that I was not some customer who returned months later demanding a refund with no type of proof. I asked him to stand by his business and his product and again asked if. there was something he can do to remedy the situation. His response? "You should have came to me first." First mistake I had? Using Sycamore Tech. Second mistake I had? Not asking for the malfunctioning phone screen back from Apple. Third mistake I had? Coming back here thinking that the owner will right a wrong. An owner who does not stand by their product/service nor make any attempt to rectify their poor service is an owner who only cares about the money you're giving him,. Spend your money wherever and however you want to, I'm Just putting out my experience with this business so you won't make the same mistake.

this shop is a one man show. The owner was quick, efficient and very generous. I will definitely go…read moreback. He was recommended by my roommate and boyfriend and was nothing short of what was expected. The price was reasonable as well!

I went into The Phone Hut to ask if someone could help me put a new screen protector on my android…read morephone. And by "Help me" I absolutely mean please put it on for me. Raj put a new screen protector on my phone for me and didn't charge me for the service! And I have an android at what is predominantly an IPhone store! This is a great store with great folks! Thank you Raj! And thank you Phone Hut!

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

I have absolutely nothing but great things to say about Herman. This guy never misses! My iPhone…read morebattery completely gave out, and I had a super important phone call I couldn't miss. I met him at his shop, and I was in and out in about 20 minutes. He replaced both my battery and my screen, and my phone is working like it's brand new again. The service was fast, professional, and the quality of the work was top-notch. Herman truly goes above and beyond to take care of his customers. In all seriousness, make this your one-stop shop for all your iPhone repair needs. You won't be disappointed!

Herminio was great! Changed my battery in 15 min and price was reasonable when compared to other…read morequotes! Highly recommend!

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

Easy to schedule and staff is very helpful for a quick repair on iPhone screen. Will use againread more

I'd definitely recommend this place--and Mike in particular--if you need a device repair or parts…read morereplacement. I came in initially to get my wife's iPhone (12 Pro Max) battery replaced. During the visit, Mike also asked about the screen, which had been replaced a few years ago at a different location (which I won't name). He pointed out that the previous repair used a lower-quality screen rather than a genuine one, which finally explained some issues we'd noticed back then. Mike replaced it with a proper screen, and now the phone feels like new--perfect for my daughter to keep using. Since he did such a great job on my wife's phone, I decided to go ahead and replace the battery on my own iPhone (12 Pro Max) as well, since it was down to 69% maximum capacity. That's why I'd definitely recommend Mike and his shop to anyone who needs device repairs or parts replaced. He's honest and will let you know whether a repair is actually worth it. I'll definitely be coming back when my kids break their devices, and I'll continue recommending this place to anyone who needs their device serviced.

My old phone had a bloating battery and looked like it was ready to explode. I took it in to the…read moreshop and the owner removed the battery in like 3 minutes at a very affordable price. He also took care of recycling the battery for me.

cannot recommend My Phone Repair (with locations in Milpitas and Cupertino) highly enough. If you…read moreare looking for honest, professional, and communicative tech support, look no further than Martina and her team. I brought in my aging Apple Watch Series 5, which was barely holding a 4-hour charge. I knew it was a bit of a gamble, but given their extremely reasonable quote, I decided it was a risk worth taking to try a battery replacement. Why they stand out: Constant Communication: Martina and her tech kept me in the loop every step of the way, specifically regarding the availability of the parts. Technical Honesty: After getting under the hood, they realized the issue wasn't just the battery, but an internal circuit problem. Instead of performing a "fix" they knew wouldn't last, they called me to explain why it wasn't worth pursuing further. Unmatched Ethics: Despite the time and labor they spent diagnosing my watch, they insisted on no charge because the repair wasn't successful. In an era where many shops charge "diagnostic fees" just to look at a device, finding a business with this level of ethics is incredibly rare. I felt bad that they invested their time for free, but they stood by their word. I'll definitely be bringing all my future business to their Milpitas or Cupertino locations. Do yourself a favor and trust Martina with your tech--they are the real deal!

Fantastic back glass repair on my 12 Pro Max! I couldn't be happier - price was very reasonable and…read moredone super fast! I know who I will be coming back to for any future iPhone repairs!!

They're not here anymore. But man, he was great. Did it quick. Affordable. Gotta shop while waiting.read more

My dad's IPhone 6s Plus wasn't charging anymore. When ever he started charging it, it would just…read moreshow the low battery icon on the screen. This is when I remembered Gorilla Fix, when my bro in law and sis got their iPhone batteries replaced. Located in the food court area of New Park Mall, I was greeted by the owner, Mike. I asked if he was able to replace the battery of an iPhone 6s Plus. He confirmed that he could and the process will take about ten minutes. Ten minutes had passed and Mike was already done replacing the battery. He showed and gave me the non-working phone battery. Before even leaving and paying, he let me test out the phone to see if everything was ok and to see the battery charge. Mike was very friendly and attentive. I'm for a repeat customer for my phone battery replacement needs.

Excellent work done here…read more Had my issues fixed that Lyca mobile customer service couldn't answer and got done within minutes

I brought in my phone because it had charger issues and paid $250 for charging port replacement…read more They then said the battery also had to be replaced so I paid another $100 for it. While driving I found out that my phone had the actual screen coming off so I want back and they fixed it free of charge. Now I am at home and my phone can't charge, connect to internet, and keeps on crashing. This place broke my phone. I had a spare phone that just had charging issues and thought (Hey, why don't I go to repair it and let my son use it?). well I went to repair it, lost $350 and came out with a broken phone. NEVER COMING HERE AGAIN

I came in to see if he could help my phone water damage issue. He quickly diagnosed the problem…read morechecked to see if he had the replacement part. Thankfully he did and gave me a price and the amount of time it would take. I went around the plaza and came back to his shop 15 minutes earlier than the promised time, but he told me he already finished. Amazing! He's fast at what he does. He showed me the part in my phone he replaced and the issue had been resolved. I paid in cash and was a bit short on bills but he still accepted it. He's a lifesaver! Will come back again if I have other issues. Definitely recommend!

I came in because I broke my phone screen and I urgently needed it fixed so I came first thing in…read morethe morning and the shop is really nice inside. They have a lot of products to choose from but the main man at the front Nicos was super helpful.Vvery nice guy fix my phone in about 20 minutes. Excellent customer service a nice local fun spot. I would definitely recommend to others!!