I came to return my Internet equipment because I upgraded my wifi service, I brought all the old…read moreequipment in the original box that was sent to me by Spectrum. The lady at the counter told me that they were full and couldn't take their box nor the chargers of the equipment or the cables and it was my responsibility to dispose of them. Terrible experience!

Twice in under 5 years they cannot solve no internet. So they send a new router and new WiFi. Then…read morethe customer has to pick it up and return it - or they deliver in 3-5 days and you have to figure out how to get it returned. Let's talk about the store. Two people - not much traffic. One guy checks someone in with same box of "not working" equipment and lady checks me in. She also says they have no room for another box and I said I don't either. So she TELLS me I can take it to trash But her counterpart took the other box - let's talk lazy and poor customer service. The closet they are placing all returned WiFi's and routers in is FULL and he is trying to convince me that ATT is so less than Spectrum. It was a joke. The poor service in the store is equal to the crap service with their Internet. Awful.

Located a couple doors down from Target, this store is a one stop shop for all of your Tmobile…read morecellular needs. Walking in, the place is extremely clean and not to busy, which means the wait time isn't too bad. Now that the other store by HEB has closed, they're the main location in Kyle and for good reason, they don't suck! As for the devices, it's like any other phone store, tons of devices from many different manufactures, accessories and this store do device repair as well. As far as the sales staff, they're pretty knowledgeable and they smile when helping. I find that trait refreshing considering some can get irritable when there's a ton of people waiting. I was able to upgrade my device within a reasonable amount of time, no chit-chat needed for my account or which phone I wanted or if they had it in stock. Admittedly I researched it online before walking in. One issue I had was I ordered a device from the store across from them and they screwed up the order process. These guys stepped up their game and helped me out of a tough jam. Heck, I even got their district managers name who personally saw to my issue. As for in store, they wrapped up my sale rather quickly and I left extremely satisfied with my experience. I give this store for being on top of their game, being a top notch cell phone store. It's in a safe area, the store is extremely clean and the staff are friendly and know their products and computer system. If you're on Tmobile or wanting to switch and in the area, I highly suggest stopping by. They're employees or sales staff are more than willing to help all while having a positive attitude.

I came in from Denver and they hooked me right up with a new screen protector. I have the…read moreinsurance and it was no problem. There was one other client in the store with a worker. As soon as i walked in three more workers came from the back of the store. Spanish speakers were abundant too. Thanks guys and the young lady who helped me out--Morven.

Repairs that last. I felt that I was in a good place when I chose UBreakiFix but they were mostly…read morekids. I would like a solution that lasts. I have a phone that is not dependable now. Looking for my next iphone repair shop and some anti-malware software.

I do not think they are still open. The phone number listed is not in service. Had a great…read moreexperience there a few years ago but now there is no one there

Came here 13 months ago after I shattered my iPhone screen. Received great, friendly and fast…read moreservice back then. Fast forward to this week, when I dropped my darn phone again. Screen seemed fine, but light was shining through on the edge. So here I go again, bracing myself for the replacement costs of the screen, which was so not budgeted for. But guess what? The fixed it for FREE under warranty, despite it having been 13 months ! How AWSOME is that? Definitely recommend for all y'all's phone screen fixes. Takes about an hour, and they are also Apple authorized.

When my iPhone became ill and nearly died, I brought it into CPR in South Austin. Eric came out…read morevery fast, and was extremely optimistic that he could resuscitate my dying phone. As the family gathered and prayed for a miracle, Eric told us to come back the next day And pick it up! It was as if it was a miracle! My iPhone 13, given up for dead, is now alive and well. Eric save the day. He was great with all of the customers who came in, and he gets to know each iPhone for the unique identity. Really appreciated the assistance and I wanted to give him two high-fives!