We had been with Texas Wireless for over 10 years. At first the service was good, especially since…read morewe are in a rural area. However, the service over the past 5 years has consistently gotten worse. I started calling last year (2024) about my bill because I wasn't getting credit for my payments. I talked to Jason and he said my balance was zero and not to worry about it. I continued getting bills and decided to cancel in April of this year. Since then, I continue getting bills and now they say I owe over $1,000! Very disappointing and frustrating!

My computer would not work and I called these folks. Their man came out and, working with it for…read moreabout 20 minutes, it performed like new. Wish I was computer literate enough to follow what he was doing. so I could do it myself and not have to pester them. Nick

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

After years of searching for Internet at our home in Wimberley, we are remote, Spry did what Elon…read moreMusk could not! Thank you for your service and the ability to finally work remote!

They have good service and a pleasant customer service and they will install the service as soon as…read morethey can , really like the service thanks

I contacted Austin Cabling Systems to install ethernet throughout my home. They guided me through…read moremy options, scheduled me out only a couple days from the initial consultation, and got me exactly what I needed. The installation was quick, clean, and professional. The technicians were friendly, knowledgeable, and efficient. Phenomenal job, I'll happily rely on Austin Cabling Systems again in the future.

I strongly recommend Austin Cabling Systems! I gave them a brief description of the network cables…read moreand security cameras I wanted to install in my home and sure enough they did a great job installing it all in an afternoon. Highly knowledgeable and extremely clean work, too.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

Too many outages and outages last long. People who wfh and businesses rely on your wifi, so please…read moredo better.

Worst company ever! Frontier canceled my business internet…read moreservice without our permission, while I requested to cancel my 3 phone lines. It not only brought us a lot of trouble since there is no internet, but also charged me the early termination fee with no reason. Moreover, the agent did not remove all three phone lines we requested to terminate from my account, but keep charging us the fees! I contacted Frontier and tell them the problem, but no one resolve this issue, furthermore they sent the case to a collection agent. Everything is so messed up with this company. I want them to remove all the extra charges, and refund us the early termination fee they charged by mistake!

Great experience, got two upgrades and the lady was energetic and sweet. Store was clean and the…read moreemployees were wearing masks. 10/10 thanks for making me feel safe!

I went in to activate a Verizon phone and spoke with Chris who failed to activate it on the Verizon…read morenetwork. I told him that it would work with a new SIM card but he tried to make me feel as if I would be losing something. He was rude and difficult to work.

I came to return my Internet equipment because I upgraded my wifi service, I brought all the old…read moreequipment in the original box that was sent to me by Spectrum. The lady at the counter told me that they were full and couldn't take their box nor the chargers of the equipment or the cables and it was my responsibility to dispose of them. Terrible experience!

Spectrum's service as a whole hasn't been ideal over the years. But we dealt with it. Today we were…read morefinally moving out of state and thus needed to cancel. We tried doing it online, but got told we couldn't. So we tried doing it over the phone, but got told we couldn't. So today as a last resort, we went in person to this location to return our equipment and cancel the service. Three guesses what we got told. That's right, we can't cancel our service OR return the equipment. They say it's because the service is still in another family member's name, so only that person can cancel. Even though we TRANSFERRED the account three years ago to our name. The fuckers honestly just want to keep the account open and stealing our money for service we aren't getting. The employee was really unhelpful. I know he could have resolved this for us, but he just didn't want to. He is a bad employee. His name is Shawn. You don't have many internet options, so you may too find yourself with Spectrum. When that occurs, I pity you. My condolences.

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.