I was desperate to find a business that could fix my phone.. it was turning off, even after stating…read moreit was 100% charged. I called this company and after explaining my situation with my phone, AJ recommended I get a new battery. He ordered it and kept me informed as to when it was arriving. Once arrived, he notified me and once I got to the shop, he installed it within minutes. He was friendly, competent and knowledgeable. I wasn't sure you could replace batteries in phones anymore. I saved alot of money not having to purchase a new phone.! AJ is a true asset to his company!

UPDATE: PS5 is working great and the owner called me to apologize for their customer service and…read morerefunded me some of our money. Appreciate a place that is willing to own up to their mistakes and make it right. Thanks AJ

Didn't like their response, after telling them exactly what I was experiencing with my phone. After…read moredoing a phone scan and from issues that I was experiencing, I knew that I needed a new battery. I also needed a new screen since it was cracked. They couldn't give me an estimate and wanted me to bring the phone in so they could "find" other issues.

I left my desktop PC with this shop for two full days after they told me they could diagnose and…read morerepair it. The storefront operates under the name "AllRepair," but the invoice says "1A Phone Repair LLC," which is confusing. This is primarily a phone repair shop, not a real PC repair place. They swapped parts, put my old PSU back in, and returned the system without fixing anything or giving a clear explanation. I lost two days and got the computer back in the same condition. If you need actual desktop PC repair, go somewhere else.

I would say the service is great and they do take care of you. I would just ask upfront what…read moreexactly you are paying for. I fell for the old bait and switch so that was my fault for not looking at my receipt before paying for the transaction. I went the following day and Jonathan explained the transaction which I was not 100% happy with it but I will say he definitely was willing to make it right for us and he did. He was very nice and understood that it wasn't about the money but it was about the principle. He took care of us and made sure we left happy. Thank you Jonathan.

We had a great experience thanks to Alice…read more My husband and I came in on a Saturday morning as he had broken his phone and we needed a new one. Alice greeted us with a smile and asking how she could help us. We talked about a couple of different phones and she looked up our account to see if we qualified for an upgrade, which we did! We also needed a case and a glass protector. They had a bundel special, 3 accessories for $49. Alice helped us transfer the data and even installed the glass protector. Alice was great. She was so helpful, knew exactly what she was doing and had great communication skills. Thank you Alice! We appreciate the help

ATTENTION: HORRIBLE service by red headed girl. Said my phone number wasn't in her system and that…read moreI don't have a metro number/account when I've had metro PCs for months LOL. Also, said my phone bill was $75 when it's never been that much. I know what my bill comes out to every month. She was beating around the bush being shady trying to overcharge me in attempt to pocket money for herself. When asked why, she continued being extremely rude and giving attitude. Then refused to process any payment. I'm wondering if she didn't know how to process a payment? Or was just being lazy. I could tell she is suffering, hates her job and wants to inflict suffering onto others. It's unfortunate that a place of business and their customers has to deal with shitty people like this. I've been helped by other employees at this location before and they were always friendly and kind. TO THE OWNERS, please check your employees and management. I don't know what position she holds at this establishment but this girl lacked the basic skills needed to work in this environment. I mean, it is metro so my expectations aren't high but I would expect at least the bare minimum such as being friendly/good customer service that any business should have to properly function. To sum it up, usually good service here, but unfortunately dealt with a roach of an employee. Metro, I'm disappointed.

Ron was extremely in my decision to pick out a new Metro phone, helped decide on the right plan,…read moreanswered all of my questions and then some. After the transaction, he showed me the accessories and phone cases they offer to check out on my next time around. They even accept EBT. This is the best place within the Manteca/Lathrop range to get your phone. Come here FIRST.

The guy is nice and very considerate. I always bring my phone here and my Moms was the latest.read more

I brought my device in to have the LCD screen replaced due to a crack. When I received the iPad…read moreback, I immediately noticed that the front-facing camera was not properly aligned which I thought was weird because replacing the screen, you don't need to mess with the camera and there was visible dust trapped between the LCD and the touchscreen. I brought this to his attention, he attempted to fix the issue however after the first adjustment, the camera was still not correctly positioned, and there were smudges on the LCD screen. Then he made a second attempt, but the camera remains misaligned and there is still dust visible inside the display. This is not the level of quality I expected from a professional repair shop. The device was returned to me in a condition that is still not properly repaired.

If I could give this place negative zero stars, I absolutely would. This has been the most…read morefrustrating and disappointing experience I've ever had with a repair shop. Two weeks ago, I paid to have my phone screen fixed here. The SAME DAY I left their shop, my screen started blacking out. I immediately called and reported the issue, and the guy told me to record it if it happened again and bring the phone back in so they could fix it. When I went back, they told me they didn't have the screen in stock and that they would "call me" once they got it. Days went by, my phone kept getting worse, and every time I tried to follow up it was one excuse after another. I was told to come back multiple times, only to find the shop CLOSED during business hours with no answer on the phone. When I finally did get ahold of the owner, instead of helping, he was rude, dismissive, and even hung up on me. I asked for a refund since they clearly couldn't fix the issue, but was told they "don't do refunds." I asked where is their posted sign that says no refund , since every legitimate business is supposed to display it, and was told they "don't need to have one." Basically, they take your money, do a poor job, and leave you stuck. They kept pushing me off, telling me "come back in 3 days," then "come back in 2 weeks," then just flat out ignoring my calls. After all this time, my phone is still not fixed, the money I paid, and I've only been treated with disrespect & rudeness. This place is completely unprofessional, untrustworthy, unreliable, and dishonest. Save yourself the stress and DO NOT trust McHenry Phone Repair with your devices.

Terrible customer service and they don't even have the parts in store I left my phone for a week is…read morewhat I was told then i didn't get it for over 3 weeks the prices are supposedly half off but it's really like 5% off compared to other places I'd honestly rather pay full price else where after my previous experience

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

I dropped my phone while I was leaving for work. I needed my phone for a conference call while I…read morewas driving to work. Joe repaired my shattered iPhone6 plus screen in 20 minutes while I waited in the store. Great, fast, reliable service. I definitely will return for any phone or computer issues. Erik Hasal

I am very sad to have to give this establishment a one star, because up until about a year ago,…read morethey were THE place to get your computer work done in the local area. I have been a loyal customer for them since they opened in 2012, and they were awesome... completely professional, stood behind their work, and when they said it would be done by a certain date, by God they were done by that date. But in the past year or so, I've had them work on my computer three times, and all three times I've had fairly large problems with their work. The first time, I needed my Steam account fixed, and after doing God knows what with my computer for a full month, they ended up completely formatting all of my hard drives and starting from scratch because they couldn't figure out what was wrong. But they didn't put anything back as it was, so I had to spend several hours reinstalling and putting everything back the way it was. As well, for some reason, they also undid the overclocking and other special changes needed for my computer. It fixed the problem, but... a full month, and they gave me back a blank computer. Gee... thanks. I could have formatted my hard drives myself, if that was all you were going to do, why did I pay you a couple hundred bucks to type "Format C:"? I wanted it fixed, not delete the entire damn thing! The second time, I asked them to physically clean my computer inside and out, fix some audio issues I was having with the new gear I'd purchased, and give me some estimates on some graphic card upgrades. They didn't clean the computer (I had to wait another hour after they called me to pick it up for them to clean it), the audio issues weren't fixed (I ended up having to hire someone else to do it), and apparently their idea of "estimates" was "Ummm... I don't know, what did you want to buy?" Great customer service there, eh? Now, finally, I just picked up my computer from them for the last time, and this is the final straw. I had to go out of state to Illinois for five days, so I gave my computer to them to overclock and speed up, do whatever they could to make it as efficient and fast as possible, fix an intermittent problem I was having where the computer would pause and freeze up for about 30 seconds or so before fixing itself, and physically clean it. They had five days to do it... I was assured it would take no more than two, so it would be ready when I got back. Well... First of all, they said they couldn't work on my computer while was in Illinois, because I had to bring in the computer's power cord. I've never had to bring in my power cords in the entire time I've been with Manteca Computer Services... in fact, the previous owner specifically requested we didn't. So according to them, they couldn't work on it until I brought in my power cord. What kind of computer shop doesn't have power cords? I've never even heard of that with any computer shop ever... it's the most basic thing to have! So the first five days... worthless. Well, still... they could clean it, right? Nope. I brought them the power cord when I got back from Illinois, and for the next week they had my computer. Never mind that they said it would take two days, they had it for a week. I picked up the computer... it was dirty. I asked if they had cleaned it, and the technician looked at me as if it was the first he'd heard of it. He checked the tag... sure enough, he was supposed to clean it. Well, I didn't have time to wait around for an hour, so I took the computer anyway. He said he couldn't fix the intermittent problem, but he'd overclocked the computer. I got back home, set it all back up, and checked to see if it had been overclocked (I know how to check it, I just don't know how to do it). It hadn't been touched. As well, my first hard drive had originally be partitioned into a C: and D: drive... for some reason, they had deleted the D: drive. Why? There was no reason whatsoever to even touch it, why was it gone? I fired up some programs, including some very graphic-heavy ones... zero difference in how it performed before. So what the hell did they do to my computer during the two weeks they had my computer, other than delete my D: drive which I didn't want them to do? So I take the computer back in, the owner tells me I'm at the front of the line, and they'll fix it immediately. Total lie. I called them two days later for an update, and they hadn't even looked at it yet. The technician had to ask me what was wrong with it... AGAIN! I took the computer back (by this point, I'm done with them), and at least this time it was clean. No overclocking, error still happening, D: drive still deleted. I basically paid them to break my computer. You used to be the best, MCS... get your shit together!

I went to T-Mobile very upset about my bill. I was greeted by Augie, he was a customer service rep…read more And I must say, Augie, is the absolute best. If I could. I would recommend this young man for a raise. His customer service was impressive. Very professional, knowledgeable, patient, kind, supportive and he went above and beyond to assist me and my two daughters. If this message can make it to corporate and his manager. Please give Augie an employee recognition for an impeccable customer service. Thank you Augie,

10/10 go and see Tayler. He was super helpful. After a terrible experience at the other location I…read moream glad I didn't give up and decided to visit.

I almost don't want to write the review because I don't want people to flock here. Haha. But in…read moretrue yelpie fashion, here we are. I stopped by here late morning on a Wednesday. The parking lot was surprisingly calm and not over crowded. Inside? The same. Everything was so well kept and organized, shocking compared to what I've come to expect at the Tracy location. No doubt, I'll be driving to this location for now on. They provided a much better experience!

Love Target!!! Stopped by when staying nearby at a hotel for a friend's birthday. The store is…read moreclean and organized. Easy shopping ‍