Metro by T-Mobile

5.0 (1 review)

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Metro by T-Mobile - Mobile Phones Near Me - Levittown, Pennsylvania

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Kimberly M.

1 year ago

Ozzy is fantastic, he helped set me up on a new phone I bought from Amazon last week and I told him about how my daughters' number is still on my account, and she moved to Verizon in November. No one has been able to help me. They send me to Verizon, and then Verizon tells me its not their fault when it was. It took my daughter two days to get her phone activated. He said he could help remove her number from my account but I had to come in on the day the bill was due. It took 2 1/2 hours on calls with Metro IT and Verizon and no one could do anything about it but put another ticket in. Ozzy decided to just separate my line, sadly that means I am a new customer and can't migrate to TMobile now if I wanted to. I will have to wait a year. He pushed so hard to try and get me credit or a better Amazon prime deal but the best they could do was, I get the Auto pay savings without being on Autopay. I guess $5 is $5. At least I am saving $20 a month now. I have never seen anyone with so much patience as he had. Extremely friendly, courteous and stayed positive the entire time. He is truly an asset to this location as the last two guys that were there at the end of last year were not very helpful with this issue. Thank you, Ozzy, for all you did. Not a fun day for me to spend my day off but you provided excellent service. 10 stars !!!!! Keep this young man. I don't recall the name of the young lady with him, but even she was extremely friendly and was very patient with some elderly customers that needed her tech savvy. Great job to you both !!!!!! read more

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More info about Metro by T-Mobile

7110 New Falls Rd
Levittown, PA 19055
Directions
(267) 628-9599
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Visit Website
https://www.metrobyt-mobile.com

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Yes, Metro by T-Mobile takes credit cards.

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Yes, Metro by T-Mobile has parking options.

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Performance System Network Integration

5.0

(6 reviews)

I spilled seltzer on my MacBook Pro and the keyboard burned out…read more Kenth is very upfront and transparent about his diagnosis, indicating pricing, timeline very precisely. When I told him I was in a hurry, he managed to receive the part, diagnose, replace and clean my keyboard all within the same day and dropped it off the next. His services includes pickup and drop-off, which is very convenient for me. He also is very communicative (via Yelp and text), letting me know 50 mins ahead when he will arrive. He also wears a mask. safety first. Thank you Kenth for all your help. I would not hesitate to reach out to him if I ever need repair services again. Very trustworthy.

I'd accidentally dropped my macbook pro and damaged my LCD screen last Friday. I contacted several…read morerepair services in the area, and PSNI was the first to respond. I was a bit nervous since they didn't have a lot of reviews here- but I did some cross-referencing and all seemed legit. While they were located 45 min away, they came to my home to pick up the laptop. I got a clear confirmation of pick-up and awaited results of the diagnostic tests. They told me that I not only needed a new display screen, but a new battery as well (as the old one was in bad shape and could have possibly leaked/exploded- and sent me pics as proof as well.) Before asking for my repair commitment, they gave me price options for comparable refurbished laptops as well. They were also realistic about increased lifespan of the laptop. I ended up authorizing the repair. They ordered the parts and told me that they would only charge me for the cost of the parts (no surcharge) and the repair fee. While I was given a June 17 arrival date for the parts, they arrived on the 11th, and they were able to repair it and drop it off by June 12th-5 days ahead of schedule. While I hope to keep my laptop safe from harm, I would not hesitate to contact them again for future repair work- on my personal laptop or other devices as well.

Novacom Telephone And Computer Networks

5.0

(2 reviews)

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

T-Mobile

1.6

(7 reviews)

Tried to transfer info from old phone to new phone and although there was absolutely no customers…read morein the store and theee employees, they said the couldn't transfer phones after 6:00 pm and it was 6:10. When we walked out of the store, they all began playing on their own phones. Horrible customer service there. Good thing the phone customer service is better than their in person service. Never going to the Levittown/Tullytown location again!

No issues with T-Mobile as company, but the Tullytown, PA location allowed a fraudulent action to…read moreoccur. I found out from another T-Mobile location that they overrode my account settings and allowed a standard user to act as an authorized user without my PIN number or permission to add lines and add device payment plan to me. Several calls/ visits to T-Mobile over a week later I am still trying to get this individual off of my account altogether. This is a gross violation of my account privacy and trust.

US Connect

5.0

(1 review)

A really fantastic father and son run company that really strives for excellence in their work…read more Their office manager is pretty wonderful, too. 10/10

From the owner: US Connect – Local and Nationwide Technology Infrastructure Solutions…read moreWe provide excellent service coast to coast. We specialize in providing and installing: Telephone systems and voicemail solutions Data equipment and network infrastructure Voice and data cabling: CAT3, CAT5e, CAT6, and fiber Video surveillance systems Door access control systems We can always help you with your unique telephony, data, and security application needs. AVAYA Specialists

Lighthouse Communications

3.0

(2 reviews)

As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!

Xfinity Store by Comcast

2.2

(21 reviews)

Went here June 6, 2026, total chaos. watched the human condition unfold in real time, after an…read morehour and two folks dealt with, and the line growing we left. We have recently moved to NJ, so went on line for nearby location, and they mention scheduling an appointment. We did so, but truly no need. Door opened at scheduled hour, and EVERYONE was ready to work. Yes, there was a line outside, but every employee moved forward to help. We had Lamont help us return our equipment. he was both profession, but kind. When we were leaving he called us back to give us a piece of the equipment that did not belong to them. I am giving a 5/5 review based on the actions of Lamont. This is the kind of employee a company with a ruffled reputation needs to soothe the masses.

Well, I've had a xxxx@Comcast.net email address since the invention of email. I USED to have other…read moreComcast services, but I dropped them maybe 5 years ago, since their service was so bad. I retained my email address, which Comcast promised to keep up, as long as I used it occasionally. I use it daily. This morning, my email wouldn't work, as it kept asking me for my password, and then didn't recognize it. So I went to the local Comcast store (near Oxford Valley), was greeted nicely, and eventually I was told that since I didn't have an Xfinity account, they couldn't help me. They suggested I call 1-800-XFINITY, which I did. After working around the automated prompts, the system promised to connect me to Customer Service. After a L-O-N-G pause, a recording told me that they had an "unexpected technical problem" and disconnected the call. I tried again, with the same result. I got no help from the local Xfinity store (and they didn't seem to care), and their 1-800-XFINITY system hung up on me. Did I mention that I used to have Comcast services many years ago, but I dropped them because their service was so bad? It hasn't improved since then.

Mort's TV & Video

4.2

(24 reviews)

•$$$$

Took a very old Marantz receiver in a few weeks ago and returned like it was new…read more Top grade professional work and even got a good deal on speakers too. I can't say enough about how happy I am with the work done on a 45 year old receiver. Worth . EVERY. Penny.

They are simply great! Mike, Neil and Debbie are wonderful people. Always customer focused. Their…read moreexpertise knows no boundaries.

Batteries Plus

4.5

(24 reviews)

super good service and very nice customer service very helpful and fix my phone and I was also free…read moreof charge

I needed a battery for my car remote…read more Michael leaped to save the day. So helpful! Absolutely wonderful service. Tidy and well organized store. So happy with my purchase and visit to this store!!

My Cellphone Repairs

5.0

(2 reviews)

I left a review before for Fouad. He fixed my cell phone initially and put a new screen in for an…read moreextremely fair price for my iPhone 8 S plus. Exactly 34 days after he did that, I dropped my phone in order to keep myself from falling. Even with my protective case the screen took another hit and was shattered. I was four days beyond my warranty and my cell phone repair did the repair for me again and extended my warranty. I felt so happy and grateful for the extension. I don't think anybody tends to go to these lengths to make people happy. I will never use anybody else again! And yes I did pay the good karma forward To someone else that needed help :-)

Fuad, owner, is very courteous & professiional in his work. He fixed broken screen of my Xiaomi…read moreRedmi Note 5 very satisfactory for very reasonable cost. He also put screen protectors on my wife & my phone satisfactory & reasonable cost!!

Metro by T-Mobile - mobilephones - Updated July 2026

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Wireless Zone: Verizon Premium Authorized Retailer

3.0

(4 reviews)

John, the rep who "helped" us is a real hassle to deal with. I went there for a simple trade in and…read moreupgrade. Multiple follow up calls over the next few months and our bill was still not reflecting our trade in credit so I eventually had to resolve the issue myself over the phone with a Verizon Call Center rep. In store we were charged $50 for data transfer which failed and we did ourselves at home. Also $50 for a screen protector that lasts a week is a joke. When I called the store about refunding the charges I was told "Screen protectors are supposed to break" and that the charges couldn't be refunded. Once again a rep over the phone cleared this all up. Save yourself the trouble and do all your business with Verizon online and over the phone. It will be a much easier experience and you'll save a buck as well. The overall experience left such a bad taste in our mouths we have decided to switch carriers in the near future.

I was at the Verizon Zone on Route 33 today. I needed a new I phone. John was incredible. He…read morewas so patient explaining the options and costs. He explained why I needed a new charger. I was thrilled that he transferred my old phone to the new phone. I had been to other stores that did not provide that service. I defiantly will return there if needed.

AT&T Store

5.0

(1 review)

The 8920 Frankford Ave AT&T Store associates Larry and Mohammed are absolute GODsends!!! I had gone…read moreto another AT&T store (grant ave) and was given TOTALLY FALSE information which caused me to ALMOST return the phone and just stay with Verizon but I walked into this store was greeted immediately and asked how could they be of assistance...so I proceeded to explain what was going on and they both assured me that the issue COULD in fact be resolved and in FIVE MINUTES fixed the total cluster F&$k the Grant Ave associate left me with ..if you want customer service with professionalism and from people who actually know what they are doing GO TO THIS STORE and speak to either Larry or Mohammed, you will NOT be disappointed..they know their products and they are extremely knowledgeable about services offered etc. THANKS to these gentlemen I chose to continue with transferring to AT&T and AT&T is very lucky to have employees that not just know what they are doing but also do so with friendliness ....

Block Communications

4.0

(4 reviews)

What a great experience! Chad and Jen are the best! Chad installed an ignition device in my…read moresister's truck that was there for about 15months. Chad and Jen were patient and kind the entire time. They helped Ruth every step of the way, from beginning to end. They explained everything thoroughly and even let her use a demo to help her get comfortable with the device. They were available to help any time she needed it. She could just stop in or make a phone call. Chad and Jen treated Ruth like she was the only customer they had. Thank you, thank you, thank you for all of your hard work and patience! You did it! ~Lynn

So far so good with Block Communication, Jen did all the paperwork and was very pleasant, she…read moreexplained how the interlock works and had a demo there to learn, Chad and his bud did the installation on my motorcycle, took them a little over an hour including taking the rear fender off to hide wires, than Chad did a demo with the bike and how to start it. Very Happy Thanks

Mort's TV & Video

4.2

(24 reviews)

•$$$$

They are simply great! Mike, Neil and Debbie are wonderful people. Always customer focused. Their…read moreexpertise knows no boundaries.

Eazy Computers & iPhone Repair

4.4

(26 reviews)

ipad screens replaced promptly and at a reasonable price, I was contacted once the repairs were…read morecomplete. I would recommend this business

I initially brought my iPhone to have the screen repaired, Aaron was honest and and upfront and…read moreit's embarrassing to admit but my screen wasn't broken. I forgot I had a screen protector on and that was what cracked. He could have easily taken the phone in the back removed the screen protector and charged me for a "new screen". Needless to say he became my go to place for any electronic repairs needed. Couple days afterward, I really cracked my Apple Watch and was heartbroken. Apple wanted about as much as a new watch would cost to fix it. Aaron's price was fair and he even fixed the crown which had become unresponsive after the screen cracked. Aaron was responsive about the repair, friendly and charges were very fair. I highly recommend this shop to everyone!

CPR Cell Phone Repair - Hainesport

5.0

(5 reviews)

Cleaned all the dust out of my charging port and it was super convenient! Would recommend them to…read moreanyone

excellent service reset my phone while I waited, will recommend to anyone if I need help again I…read morewill come back.

Everything Guy

5.0

(1 review)

I don't write many Yelp reviews. Mitch is a keeper, a find, a mensch, great at what he does, can't…read morerecommend him highly enough. We found him randomly at a time when my elderly mom was having a lot of computer issues and was getting confused easily. Which can be scary given the world of scammers looking to take advantage of elderly folks online, etc. I live far away from my mom so couldn't help her directly, but happened to meet Mitch when I was in town when we needed someone and now I have him go help my mom all the time. From everything to do with the printer, her phone, her computer, her wireless router, even her cable TV. And now I have him helping my elderly Aunt - again across all the electronics and computer and phone kinds of things. I'm super super grateful for his services. He's reasonably priced (we can't afford anything but what we need), he's communicative and he looks out to anticipate problems not just react to the ones that have already happened - which is great. Highly recommend.

Philly Tech Help

5.0

(32 reviews)

I had used Keith's services ages ago when I purchased my condominium in 2015. I have been plagued…read morewith a slow internet connection since installing my Mesh Eero wifi. Thankfully, I had kept Keith's number in my cell . He installed a Google Wifi Router for me this morning and everything is working great again! I highly recommend his patience and expertise.

Keith was very helpful and understanding. Reasonably priced to get my laptop up and working. Thank…read moreyou so much. He was prompt and helpful. I now have a laptop that responds and doesn't frustrate me. Kept me up to date with the progress. Thank you again,

Rittenhome Technology Consultants, LLC

5.0

(5 reviews)

After seeing their youtube video about Comcast modem/router rental prices going up I decided it was…read moretime to get my own modem and router. Rittenhome came out and set up the new hardware, handled the phone call with Comcast and here is the best part, THEY RETURNED MY COMCAST MODEM/ROUTER FOR ME!!! I didn't have to go wait in line to do it. The scanned the returned receipt and emailed it to me. Now that is service! I highly recommend Rittenhome. I will be using their services again as I start to transition my home into "smart appliances" like Nest Thermostat, Wink Home Hub, GE wifi lightbulbs etc etc.

I am a big fan of Rittenhome Technology Consultants! Garth provided outstanding customer service…read morewith great results! My problem was integrating my new Apple TV and also coordinating my Sonos Sound System to the current equipment on hand. Everything was well explained, quickly completed, and spot on perfect. Thrilled with the great pricing as well. Highly recommend!!

Best Buy Mobile

5.0

(1 review)

I went to Best Buy Mobile for the same reason as (I suspect) the majority of their customers do-…read morethey carry the major cell phone carriers but do not work on commission. After being fed-up with my current cell service and its very high prices, I decided to give this place a try. After all, if they have Verizon, AT&T, Sprint, and T-Mobile, they must know the deals for all and be able provide suggestions. My husband and I met with assistant manager Bill, who was wonderful. He listed to our needs and concerns and suggest a cell plan without bias or pushy salesmanship (that I have experienced in typical mobile service stores). He stayed with us through the store's closing time to ensure that our phones were fully transferred and helped us with everything that we needed without being pushy. I highly recommend this establishment to anyone who is sick of the games that the wireless companies are playing.

Metro by T-Mobile