Alliance Team have help me streamline my business comunication at my office. We used to yell at…read moreeach other in the office on who is going to pickup the phone. Right now everybody has her/his own extension and we have setup a priority so the calls are not transfered to our marketing team unless all sales people are on a call. That have help me a lot in my small business since each call could be a potention new client and at the same time it could be a distraction if it does not land on the correct person. The process seems to be quite easy. Once we ordered the phones they came pre-configured. So all I needed was to connect them to Internet. After that we setup a call and Alliance Phones team set  all the call behavior the way I want it. Thank you, guys!

From the owner: Alliance Phones is Cloud Phone VoIP Provider specializing in Hosted PBX for small and medium…read moreenterprises. We help small & medium businesses to improve their communication.

@ Costco Kiosk Zoe…read moremight be amazing but Eddie is the bomb! Long story short, my iPhone was on it's last leg and even though there was not going to be a new phone sale or new activation sale, Eddie was all about service, trying to get my calls and texts forwarded to my other active iPhone number, with a different carrier at that. He called tech support to forward the calls and texts to my other number, no luck... they could not do it like that. A 5-star effort though. Then after discussing a low end phone just to get calls and texts he pointed out that there was insurance on my all-but-dead iPhone and that the $100 deductible would get me a new (like new refurbished - same model) phone over night. He gave me the website and telephone number and we parted company at about 2:30p. I went to have a hotdog and soda, and strawberry sundae at the food court and completed the claim before finishing my food. Easy peasy. A 5-star outcome. Next day - received the like new replacement and followed the easy setup instructions and was back in business, mostly. A 5-star outcome. So my near dead phone, which had to be sent back to the insurance folks was not even on its last leg anymore... barely breathing though. What to do!? Went back to Eddie, the T-Mobile Man-with-a-Plan, at the Airport Blvd. Costco and he said 'easy,' go to an Apple Store and they would be able to kill all the data and stuff before I sent it to the warranty folks. I did exactly that, successfully. Another 5-star outcome. In the end, it all worked out better than I expected it to. I got a couple hot dogs, sodas, sundaes and some inexpensive gas and a might as well be new phone! Thank you, Eddie the 5-star Service Pro.

I went to upgrade at ATT, and instead I ran into T mobile. I decided to switch to T mobile. Zoe was…read moreamazing. She took great care of me. She took her time to explain all the details, assist me with everything I needed and patiently explain whatever I needed to know. Also I didn't feel hurried or dismissed, she took her time to answer all my questions with great details. She was awesome!

I needed support after buying a new phone. I called for advice.The person that answered identified…read morethat he was the manager. All I want was help in configuring the new phone. I am a senior citizen . I was told he was not trained to help to answer tech question. He was rude disrespectful. calling T mobile the problem was solved in 5 minute. The staff in general is excellent but beware of the managment.

DO NOT GO TO THIS LOCATION. They will try their absolute hardest to sell you "free tablets" and…read morewhen you decline how many times.. you will go to a corporate store and find out they added two tablets w/o permission. (Story time) I went to just add a line & get a new phone for my mom. I wanted to transfer her metro # to T-Mobile since it's under the same company now. (Go figure right?) ANDREA from the start was quoting me outrageous numbers w/ these "two free tablets". It went from $60 w/ just the iPhone to $320 since the tablets were including taxes? How did it jump $250+ for the taxes and tablets that weren't even Apple. I declined because I know these tablets aren't really free. Fast forward I decided to get my mom an iPhone but here she goes again try to upsell me w/ cases, screen protector & a charger. I declined but she kept bugging so I know these workers work on commission I gave in but had her adjust the prices. When we completed the transaction she said my mother's metro # takes about 24 hrs to transfer... that didn't sit well w/ me. How does it take that long when there under the same umbrella.. I asked the manager and he straight BS'd saying some reason Verizon is instant I left the store but my moms # still didn't transfer and I had a gut feeling something was wrong. My moms # is so important my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. & guess what else Andrea did... upon checking my account she added two tablet lines after I already told her no. The tmobile expert graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes because Andrea didn't check. the tmobile location at Tanforan is a third party & they will try there hardest to upsell you. STRAIGHT SCAMMERS DO NOT GO HERE. I included the quotes Andrea gave me.. if you take a look @ monthly payment this number is wrong $291 is not my monthly payments it's $245. She quoted me $372 w/ the new iPhone. Turns out my monthly payment is actually $301 W/ the new iPhone. She hid the two tablets in the differences STRAIGHT SCAMMERS DO NOT GO HERE. They will add lines & tablets w/o your knowledge. Always go to a corporate store!!!!!

T-Mobile store employees have a difficult task because the online inventory and service options…read moreoften don't align with what's available in person. This inconsistency is a major hurdle for providing seamless service, so it's unfair to blame the staff for these systemic issues. Despite these contradictions, store associates generally do their best to bridge the gap and meet customer needs; however, the actual billing is not what was quoted, higher both times after leaving store.

Customer service is horrible. The staff seem not to want to help you. And when they do, they are…read morerude , this young lady was helping me. And all of a sudden, she left and left me talking on my own, this store should close. There are a lot of people complaining about the service. It's not professional or knowledgeable

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

Ok so last month I went in there with 60 dollars told them I need a phone with months service…read moreunlimited I said I can owe u 20. So they gave me Motorola 124 built in gigs terrific. Then month past I said I need another phone I need to work twist. I went in there said here's the 20 I o u now I got 47 dollars I need another Motorola and months service unlimited. He ack like he didn't do it sorta I said dude visible mobile is 25 unlimited wats up with the scammer alert radar. U can do me 47 and the Motorola. They did it first month 30 dollars after that 60 a month. Wat the ill just go in each month with 50 and get a phone with unlimited and Motorola build in 124 gigs u got room all day. Don't let them work u.threre just typing in info with prices. If u r good u can make them give u a phone every month and all u pay is 50 unlimited. That's were I'm at. That's the least I'm excepting from any metro store let alone they use your money go to the Verizon store add a line and get premium phone they desire. They just add lines wen ever they want . For other people they try n get hundred dollars plus and give u basic phone. And they it's unlimited iitlb like 45gig high speed den might lag. But unlimited means unlimited y are they not fulfilling the agreement plan discussed. Always peaking around the corner. Can u just sit still so we can see exactly wat we are buying. It's like playing tug a war with your own 25 dollars unlimited visible phone service available for u. Beats metro trying to I guess cut u deal. They definitely fulfilled my 47 dollar tap I wasn't trying to go no more. Hope this helped any Motorola built in 124 gigs naturally is a great fantastic phones excellent speed and downloading software. Battery life is golden. Don't fall for the hype b the person u can b demanding yr price and if u got to owe them 20 then wen u bring they 20 have like 35.50 and tell them u desperately need a new phone with service and go bue who who like a baby. Den to no yr hella serious like baby and prolly feel sorry for u cuz u start complaining bout buying a phone with no kind of free case. Wat kind of bizness is this. Make them feel bad for any reason. 25 dollars we have unlimited y r we paying more then that. Bananas million dollar coins. Who's in

Lizbe was amazing. She helped me with transferring all my…read moreinformation from my old phone to my new phone for 45 minutes. She still was able to greet customers coming through the front door while assisting me. She also took time to help out her coworkers without ever leaving me. Lizbe was kind, caring ,professional, and knowledgeable. I honestly can not thank her enough. She has outstanding customer service skills.