Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

Sean was excellent! He helped lower my bill as well as get a better quality upgrade! He's extremely…read moreknowledgeable and professional! The best customer service that I've received at tmobile in the last 10 years that I've been a consumer ! Thank you Sean for your outstanding customer service!

Came in today to upgrade my daughter's phone. Mobile Expert Sean helped us. He did an amazing job!…read moreHe was funny and very helpful. Helped us find great deals and we walked out very happy!

Xfinity was a quick stopover to change my service from them to Verizon whose office is…read moreconventionally across the plaza. While Comcast service by phone & over the internet was horrible & manipulative. The service here was quick, courteous, easy peasy. Just needed them to flip open a tablet, have me sign a form and I was done. I promised to leave them a good review which I am doing now. If one needs to change internet providers and/or mobile service, try to find both of them in the same vicinity. Saves a lot of time.

Xfinity is one of the worst companies for Customer Service. I've been on and off the phone since…read morelate morning to question a bill and then to cancel a mobile phone service that I didn't order. To cancel that has so far taken 40 minutes and I'm still waiting for confirmation that the order has been cancelled. It is the worst way to treat clients by first having that disgraceful phone messaging service and then the near impossibility of ever speaking to a human being. It's a miracle when that does happen. If anyone wants to experience a nervous breakdown then call Xfinity for customer service or for anything really.

when metro did an automatic update on my s8plus they messed up my data service i called metro 5…read moretimes and each time they couldnt fix it i went to 4 other metro stores and not one knew how to fix it i went to this metro at 1260 davis street , explained what was going on with my phone to the guy at the counter and told him how the other metro store locations and metro's tech line had all failed at it and maybe i just need a new phone ? he said " i can fix your phone " and he did ! and whats really great about this is he could have just sold me another phone for $800.(which was what the other stores tried to do) but he fixed mine and saved me money Now thats something you dont see too much of anymore ..an HONEST man he saved me money and a big headache from now on this is the only metro store i will ever do business with this is the only store that is trust worthy and employs a staff with integrity and outstanding customer service if you dont want to get ripped off by shady sales people then this is the place to be they do whats best for the customer im sorry i didnt get their names (i was in a rush that morning) but there was a guy and a young girl working there and both were really great they also had some great deals on bluetooth speakers so i couldnt leave without getting one this is the best store in the bay area !!

I was told over the phone I needed to go to the store and have them help me to get my pin. I got to…read morethe store and the two worker said they only cell phones and they don't do calls to customer service. I called the customer service again and they talk to the person in there and he told the customer service person that they are not there to make phone calls to customer service . It was something that needed to be done by the store but they refused. I can understand when they are busy but they had no clients waiting. They men there were very rude to me and to their own phone representative. I would not recommend the place.The names a got from them are Foank and numan. I really hope they can get training for customer service.

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

I was a little hesitant because many of the Verizon stores in the area have not so great ratings on…read moreYelp; but this particular location definitely deserves 5 stars. They have lots of parking, they're conveniently located, and they have wheelchair ramps so they are super accessible. I brought my Mom in to activate her new phone. They were more than happy to help even though it ended up being a little complicated because her old phone was very old and had an old outdated SIM card. I regret not asking the associate his name, but whoever stayed past closing time on 8/22/25 to help my mom- you are a real one!!! She was up and running within about 20 minutes despite the SIM card issue. He got her all squared away and took very good care of her. I highly recommend this spot for your Verizon needs.

Went in to trade my phone and B. Moa was super helpful. Had an easy time going through the process…read morebecause of his professionalism and courtesy. My trade-in wasn't charged, and he was patient enough to have a conversation with me while waiting for it to turn on. Great service from a great individual.