I came in today for service question and possible ipad exchange, I got there at 7 pm when I go…read moreinside there was no assistance until after a minute or two . My recommendation the representatives there should be on point when it comes to greeting a customer and immediate assistance not in back doors . I thought store was abandoned for a sec .

Online shows the phone was in stock for pickup. Ordered waiting for the phone. 2 days, still no…read moreresponse. Call into customer service, they said the order was canceled. No txt or email. The app shows it is still on order. Tried again with another order with the customer service rep and went to the store to see what was going on. No stock. The woman working the counter was no help what so ever. Busy just browsing her TikTok or Instagram. Go to a corporate store. Not these verified stores.

I would like to express my appreciation to an associate of your company. Thank you again Catherine…read moreAlso to whom it may concern, Ms Catherine, assisted me with transferring the information from my old device to my new device with expertise, I would like to make it know that she handles herself in a professional manner. With a quality that made me feel comfortable as a customer with all my concerns and questions. Ron / JR entertainment / car shows

Very disappointing. Staff are rude and take a long time in the back. The staff on the floor are…read moretalking to customers about cinema locations while we wait was also really inconsiderate. One employee white taller guy with color eyes and beard that is there often couldn't find my account when I gave my ID number and showed all my information. Went to another location and they found me no problem and even said this location in all honesty " was not trying to help you" the man then passed me to a lady manager who was even ruder after I spoke of what happened and notes that the other location found but she claimed was not written she tells me " are you going to let me finish talking?" In a very aggressive tone and face. So many ways you can talk to customers and I was shocked how she thought she can speak to people this way. Never going back

I came in because my internet connection at home would drop intermittently. I tried everything and…read moredecided to try out a new modem. Made an appointment online to come k for the exchange. The guy that helped me out saw my monthly price for my service and offered a promotion for a phone line to get a discount on my monthly price. I am now paying half the amount I've been paying per month! I know it's a promotion but every little bit helps with monthly expenses!

Spectrum is the worst mobile costumer service I have had. The internet on the mobile phone was…read moreslow. I had to call in many times that I just paid off the phone and canceled the service in February. I was told it was all canceled I no longer will be charged. In March they charged me for the mobile insurance. I called once again back to back demanding it was canceled the insurance should have been too. Finally I was told I would be credit on the next billing cycle. April comes and im double billed. I had to call again speak to supervisor LJ and was told its canceled and credit would be applied in 24 hours. 36 hours pass it still showed I owed money. I call once again and being redirected was told the credit would be applied within 24 hours once again. The device is completely canceled. Looking on my account it states Ill be billed once again in May. Its ridiculous I have to keep calling. I have internet with them also that I will be canceling so all my information is removed from their services.

I felt it necessary to write a negative review based on the lack of consideration of my time that…read morestaff, and I presume the owner, showed me this afternoon. I yelped this location and picked it based on the close proximity to my house and positive reviews. The greeting was mediocre, but I didn't care. I just wanted my phone fixed. I was told to return a few hours later when the technician arrived. I left my name and phone number. I arrived promptly at the time they told me only to be told that the technician called out sick. There was no apology, no we can reschedule for you if you would like. Nothing. She called out sick. Bye. Good luck. I took this as a you, small business owner, do not need my business so I went elsewhere. Thankfully, Iphone Repair 605, which is only about 1 mile away, was open and happy to get my business. I think they were also more affordable and had my phone to me within 1 hour. I discussed my experience with a neighbor, again I live super close, and they said that they too had a negative customer service experience at this location. Of course, I felt prompted to write on here to let the owner and other yelpers know of the issue that potential customer may confront at this location.

AVOID THIS PLACE AT ALL COSTS…read more I just recently took my iPhone 6 to get repaired here because I was sold on their prices but a day after having it fixed the corner of the screen was peeling up and the lcd was jacked. I brought it back to have her fix it again a second time thinking it was going to be resolved but a week later the lcd starts going out AGAIN, so I take it to a different shop and turns out they used SUPER GLUE IN MY PHONE. Yes they actually put liquid glue into an electronic!!!!! Save your money and go somewhere where they actually know what they're doing.

An employee named angel helped me with my experience at AT&T…read moreand was awesome he really helped me save money

The worst service ever don't go there, they just want to make a sale, I have asked for help…read moreseveral times and get the round around store tells me to call support then support tells me to go back to the store round around hell.............these guys no nothing about the phone or what compatible. they just want your money!

Providing good service, also beware of misleading quotes on services rendered. I had them recently…read moremisquote me on a service.( I was charged $20 more than originally quoted. Other than that the work was good and done in a timely manner.

From the owner: phone repair, phone sales, computer repair, prepaid, activation, iphone reapir,boost mobile,…read morepageplus, simple mobile, h2o wireless, red pocket, tmobile, t-mobile prepaid, virgin mobile, Clear wireless, computer repair, no contract, prepaid phones

Willing to try and fix a completely obliterated phone for us. It was worth the shot, and in the…read moreend it worked! Very good price, about 40 percent cheaper than those guys at the mall. Great service, very fast work, five stars!

Always fast, always open…read more Anytime I have a problem with my phone I come here. He gets down to the issue, not trying to over charge or make a sale. Drop off your phone then come back in 20-30 minutes and whalla. A working phone. I've brought my daughter's shattered screen here many times, more when she was younger and constantly dropping it. It seemed to happen the next day that she took off her screen protector or phone case. Never failed!!! I found this place and for some reason I always freak out when I can't see it. It's in between Target and Old Navy but it blends in. Idk I freak out!! Hope they stay for a while ... my phone needs help and I refuse to buy a new one. :) Thank you for reading @just_._jax

It was time to to get a new phone and a new carrier. So we looked our local metro by. T mobile,…read moreMy son in law and daughter have this carrier. It wasn't real busy the place in a strip mall. As we walked in we got a soft greeting, We explained what we were striving for and the young man was Very punctual and acknowledgeable. Telling us the price range his availability of merchandise and Results of our desired pic of phones. Of course we were indecisive instead of blowing a mature couple off he opened his sales pitch, He stared recommending some phones talked about what he used. The he bought us the Motorola Edge2025 gave us the specs and advantages of this new phone. Great customer service He help us with a phone plan that worked out for us, prepped and helped transfers our info on our phones. We contacted our former carrier got codes and info to keep our numbers, this help the process. Thank you Anwar for your great communication and customer service

From the owner: Switch today & enjoy America's largest 5G network.read more