Definitely earned a 5 STAR rating! Tim was on time, did an excellent job cleaning my carpets and…read moremy suede recliner for a very reasonable price and fit me in when it was convenient for me. I definitely recommend giving him a call!

I had it have the carpets cleaned at my rental property and Tim's quote was incredibly fair and he…read morebent over backwards to accommodate my crazy moving schedule. Furthermore, when I got into my new house I realized the carpets were pretty gross. I called Tim and begged him to fit me in and again he was able to find a way to deep clean my whole house before I moved in. I cannot recommend his services enough, he was kind, understanding, flexible, and very reasonably priced.

I highly recommend this company! Tim and his staff are very nice people. Tim was extremely…read moreknowledgable about his fitness machines and truly wanted me to be happy with my purchase. He's very responsive too. You don't meet many companies with this type of customer service anymore. I will definitely be back

STAY AWAY From servicing your treadmill with these guys!! I…read morecalled them to maintenance my working treadmill- Again, the treadmill was working when they arrived. Although, it was an older treadmill it was working fine! The first thing they did was break a belt after they opened it. Then told us it would be $40+ to replace (although, they broke it!). We agreed to get the belt replaced. When we called to find out when they would be back to fix what they had broken- they weren't even aware they were supposed to be back. After my husband explained the situation, they ordered the belt and a couple of weeks later showed up to replace the belt. Unfortunately this time they blew up the PCBA (the board). So, after $182.00 and a lot of headaches. We went from a working treadmill to have to pay to trash it. Very sad! Very disappointing! **I Disagree with some of your techs untrue comments. Yes, the treadmill was 11 years old. but, it was working FINE! Also after they broke it, they recommended for us to fix i- and we decided not to. In fact my husband called when they were there (both times).

New Day Septic services arrived early this morning. Ollie came, found the tank , dug up the lid…read moreand began pumping in less than 15 minutes. Job from start to finish took about 30 to 40 minutes. Ollie was courteous, professional, reasonable price and cleaned up behind himself. Plus this is a young man doing a very needed and honest job .

New Day came to find out septic tank and pump it. We have had issues with the septic for years and…read morewere unable to find it. They were prompt with their arrival and found the septic tank within minutes. Additionally, they provided us their expertise to explain our issues we've had. We couldn't recommend this company more. If you have an issue, know that they will be there on time, fairly priced, and go above and beyond. Thank you all!!

Superior Heating & Cooling has an amazing team to work with. They are responsive, hardworking, and…read moremake the entire process easy and stress-free for their clients. Their customer service and quality of work are truly top-notch. I highly recommend Superior Heating & Cooling to anyone looking for reliable, professional HVAC services.

It's rare to come across a company that is this easy to work with. The team at Superior Heating &…read moreCooling is professional, responsive, and genuinely helpful. They take the time to communicate clearly and make sure questions are answered. From my experience interacting with them, it's obvious they care about their customers and their reputation in the community. Definitely a business I'd feel confident recommending to others in the area.

Sadly, my 25 year old refrigerator finally died. I had the best experience ever buying a new…read moreappliance when I used Garner Appliance & Mattress in north Raleigh. Simon Saad patiently helped me find just the right refrigerator for my needs. Delivery was on time and the refrigerator competently installed. Afterward Simon was available to answer a couple of questions I had. I highly recommend this business and Simon!

Ordered a Bosch dishwasher, service was awesome and item was ordered and installed within 2 weeks…read more Their prices are comparable to the big box stores and I will continue to order from them for any future purposes.

Rimi was very helpful when we were in the store earlier today. Once we got home we decided that we…read morereally liked the runner we purchased earlier today and so we called her. She did a great job with looking for 2 more rugs we wanted and she was able to order them. The value of the products are very important to us.

Excellent wool rug!! And it was 80 percent off! Ashley, the sales consultant, was professional and…read moreknowledgeable too.

Great job on our gravel driveway. It needed grading and new gravel. Staff are friendly. Only issue…read morewas they kept changing when they were coming to do job.

Oh my goodness. Another low score for a local company…read more... Aughh. Where to begin? My sweetheart, the right Reverend Robin R., called around to find a contractor that would deliver enough rock to line our culvert (for a reasonable price). She did *not* go with the lowest bidder. (She's WAY too environmentally sensitive to do that). She went with the company that would leave the smallest carbon footprint, Mellott Contractors of Carrboro, NC. So what if it would cost $20 more than the lowest bidder? The environment is important, and we should all be good stewards... right? She spoke with Chris. Together, they came to the determination that we'd need "Class B" rip-rap: rock which is roughly 5-12 inches in diameter. She told him we'd need enough rock to cover 600 square feet in the culvert alongside our yard. Please remember that number, 600 square feet. When the day came, Robin was ready. She'd hired a crew of three men to spread the six tons of rock over the 600 square feet of culvert. I love her attention to detail. The problem is, the amount of rock delivered wasn't even CLOSE to what we needed. She protested. They contested. I demur. After spreading the rock across our ditch, Robin and the crew realized there wasn't nearly enough rock. Ever the problem solver, Robin had the workers cannibalize enough rock from other sites around our yard to make up some (and I stress, SOME, of the deficit.) They complied. We paid. And the job was left undone, really. (At least, according to what we'd wanted.) After I got home to a clearly unhappy Robin, we went out and remeasured. (I am, after all, a middle school science teacher, who is always chiding his students about the importance of measuring carefully.) The ditch that we wanted to cover was, in fact, only 525 square feet, not 600. So there should have been a fair amount left over... not the other way around. So what happened? Why was our rock delivery off by a whopping 15%? (If you compare the square footage we needed with what we asked for - 525 vs. 600, which turned out to be not nearly enough, we came out with an 'underage' of 15%) Robin called Chris, who assured her that their scales were checked WEEKLY by the state. That being said, why the discrepancy? Haven't the fine folks at Mellott been in business long enough to understand how much Class B rip-rap is needed to cover 600 square feet? Shouldn't they be the experts we homeowners defer to? Apparently not. Chris didn't want to haggle or discuss the reasons for our obvious shortcomings as mere customers. Let me be clear - another vendor had also stated that six tons would be plenty to cover that area as desired - so again, what happened? Did we REALLY get the six tons we paid for? Chris told Robin he would sell us more rock, plus delivery charges, but would "withhold" the "fuel adjustment cost." REALLY?!? He would not inflate the cost beyond the normal price gouging? Personally, I'm appalled. Robin really wanted the yard done, and opted to go with ordering another two tons. It has since been delivered, and Robin (bless her heart) managed to put it all in place by herself - without having to rehire the muscle to heave it into place. (Her arms are getting really buff!) The bottom line is, instead of an extra $20 to assuage our environmental conscience, we're out an extra $200, AND this job caused twice as much truck exhaust to be spewed into the atmosphere as should have been. Personally, I'm not pleased. What would you do?

They were excellent and I highly recommend them. They came promptly and quickly determined what the…read moreissue was and how to best handle it. A++ people!